Box + Twilio Integration

Integrate Box to Twilio in one click, or tell Integrately AI how you want each folder item handled. Send SMS notifications, log new files, alert team members, and trigger follow-ups automatically.

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1.
  • Box
    New folder item is created in Box
  • Box
    New comment is created in Box
  • Box
    New event is created in Box
  • Box
    Task is assigned in Box
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Box
    Upload file in Box
  • Box
    Search file in Box
  • Box
    Add task to file in Box
  • Box
    Add comment to file in Box
  • Box
    Create Folder in Box
  • Box
    Search folder in Box
  • Box
    Move/Copy file in Box
  • Box
    Get file request in Box
  • Box
    Add user as collaborator in Box
  • Box
    Copy file request in Box
  • Box
    Create text file in Box
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Box + Twilio Integration

Send instant notifications, notify team members, log communications, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Box + Twilio Integration

Send Twilio sms for new Box file

If you use Twilio and Box, you may be interested in learning how to automatically send a sms when a new file is added to your Box. This can be useful if you want to keep track of when new file are added, or if you need to be notified whenever someone uploads a new document.

Use this integration to set up this automatic notification system.
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Connect more apps to your Box + Twilio flow

Connect your file management and cloud communications with team chat, docs, and CRM tools. Pick a combination and activate it in one click.

Box
Twilio
+
SlackSlack (5)
+
Google DriveGoogle Drive (5)
+
SalesforceSalesforce (5)
+
CalendlyCalendly (5)
+
ZoomZoom (5)
+
GmailGmail (5)
B
T
S
Send a Twilio SMS when a new folder item is created in Box, and notify your sales team in Slack
New Box folder items trigger instant Twilio SMS messages and Slack alerts so your team stays updated without manual checking.
T
B
S
When a message is received in Twilio, create a text file in Box and post an update in Slack
Incoming Twilio messages automatically create text files in Box and notify your support channel in Slack.
B
T
S
When a task is assigned in Box, place a phone call via Twilio and announce it in Slack
Assigned tasks in Box trigger automated Twilio phone calls and instant Slack announcements.
T
B
S
Use Claude to analyse incoming Twilio SMS messages, create a text file in Box, and post the summary in Slack
AI-processed Twilio SMS messages are stored as Box text files and summarised in Slack.
T
B
S
When a call is finished in Twilio, upload the recording file to Box and notify your review channel in Slack
Finished Twilio call recordings are automatically uploaded to Box and announced in Slack.

Supported triggers and actions for Box and Twilio

Mix and match to build the exact automation you need

Box
Box Triggers & Actions
New folder item is created in Box
Triggers the automation when a new folder item is created
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New comment is created in Box
Triggers the automation when a new comment is created
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New event is created in Box
Triggers the automation when a new event is added
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Task is assigned in Box
Triggers the automation when any task is assigned to someone
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Upload file in Box
Uploads a file to the particular location
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Search file in Box
Searches for a file
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Add task to file in Box
Adds a new task to a file
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Add comment to file in Box
Adds a comment to a file
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Create Folder in Box
Creates a new folder in the designated location
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Search folder in Box
Searches for a folder
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Move/Copy file in Box
Transfers files from one location to another or make a duplicate copy of a file
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Get file request in Box
Retrieves a file request from a designated source
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Add user as collaborator in Box
Grants collaborator access to a user
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Copy file request in Box
Duplicates a file to another destination
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Create text file in Box
Generates a new text file with particular content
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Box + Twilio?

Streamline document management and client communications with ready-made automation flows.

What you can automate?
🚀
Trigger Twilio communications from Box file events
Send automated SMS or WhatsApp messages whenever a new folder item is created or a task is assigned in Box.
📥
Capture every submitted field in cloud storage
Map incoming Twilio message details and call recordings directly into structured text files and folders in Box.
🔔
Alert your team instantly on client updates
Notify team members via Slack or email the moment new communication logs or folder items arrive.
🔀
Route communications based on submitted criteria
Send custom WhatsApp templates or SMS messages depending on specific tags or folder parameters.
🔄
Keep your document repository fully updated
Automatically append comments, upload recordings, and update records as communication statuses change.
➕
Add or update records without creating duplicates
Search existing Box files and folders before creating new items to maintain clean data hygiene.
📞
Handle later call status changes automatically
Process finished calls and available transcriptions by archiving recordings and notifying stakeholders.
🔗
Extend your workflow to trusted team apps
Connect your core Box and Twilio flow directly with Slack, Salesforce, Google Drive, or Gmail.
And much more...

Who is Box + Twilio integration for?

Connect cloud file storage and communications to eliminate manual data entry, streamline client updates, and keep operations running smoothly across teams.

Performance marketers
Performance marketers
Customer support teams
Customer support teams
Account managers
Account managers
Operations directors
Operations directors
Sales coordinators
Sales coordinators
Compliance officers
Compliance officers
📈
Performance marketers
You're running multi-channel campaigns but your reporting sheets only update when someone manually exports folder items, so the conversion counts you're optimising against are always outdated — automating both apps means every new folder item lands instantly and your data stays current.
⚡
Customer support teams
You need to respond to client inquiries immediately, but waiting for file notifications slows down your messaging workflow — this integration means incoming messages trigger instant document creation and team alerts without delay.
🤝
Account managers
You answer to clients who expect real-time project visibility, but manual status updates leave gaps in your client communications — connecting these apps means every file change triggers automated SMS updates and keeps clients informed.
📊
Operations directors
The volume of document uploads and client messages is too high for anyone to keep up by hand, leading to missed follow-ups — automating both apps means every task and message is processed and logged instantly.
🔄
Sales coordinators
You depend on upstream team members to hand over client files before you can initiate outreach — this integration means every new Box folder item automatically triggers your Twilio messaging workflow.
📁
Compliance officers
You need a reliable audit trail of all client communications and document changes, but manual logging leaves missing gaps — automating both apps means every file action and message recording is securely archived.
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Why choose Integrately to automate Box + Twilio

Build and manage your Box + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Box + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Box to Twilio?
Frequently Asked Questions
You can connect Box and Twilio in one click using ready-made flows on Integrately, or ask Integrately AI to build the automation for you. You can also connect Slack, Google Drive, Salesforce, and 1,500+ other apps effortlessly.
Can I send a Twilio SMS automatically when a new folder item is created in Box?
Frequently Asked Questions
Can I connect Box, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Box and Twilio?
Frequently Asked Questions
How does Box handle new folder items and tasks in integrations?
Frequently Asked Questions
How does Twilio handle incoming messages and call recordings?
Frequently Asked Questions
Can I automate Box and Twilio without coding skills?
Frequently Asked Questions
Is the Box and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect Box or Twilio With 1500+ Other Apps

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