Salesforce Marketing Cloud + BrandMentions Integration
Integrate BrandMentions to Salesforce Marketing Cloud in one click, or tell Integrately AI how you want each mention handled. Capture mentions, validate email addresses, insert data extension records, and create subscribers automatically.
Free forever.Use premium features free for 14 days.1.
Mention feed is created for project in BrandMentions
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Insert data extension record in Salesforce Marketing Cloud- Upsert data extension record in Salesforce Marketing Cloud
- Sends transactional email using TriggerSend in Salesforce Marketing Cloud
- Create subscriber in Salesforce Marketing Cloud
- Validate email address in Salesforce Marketing Cloud
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Ready Workflows for Salesforce Marketing Cloud + BrandMentions Integration
Capture mentions, validate email addresses, insert data extension records, and create subscribers, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your BrandMentions + Salesforce Marketing Cloud flow
Route mentions to your communication channels, analytics tools, and project trackers the moment they arrive. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
Google Analytics 4 (2)
Google Analytics 4 (2) +
Hubspot (2)
Hubspot (2) +
ChatGPT (2)
ChatGPT (2) +
Zendesk (2)
Zendesk (2) +
Trello (2)
Trello (2) B
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When a BrandMentions mention feed is created, insert a data extension record in Salesforce Marketing Cloud and notify your team on Slack.
New BrandMentions mentions appear in Salesforce Marketing Cloud immediately and your team hears about them in Slack, so nothing slips by unnoticed.
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When a BrandMentions mention feed is created, create a subscriber in Salesforce Marketing Cloud and post the update in Slack.
Every BrandMentions mention becomes a Salesforce Marketing Cloud subscriber instantly while Slack announces the addition to your team.
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When a BrandMentions mention feed is created, validate the email address in Salesforce Marketing Cloud and alert your team on Slack.
Validate incoming mention contacts in Salesforce Marketing Cloud and notify your Slack channel automatically.
Supported triggers and actions for Salesforce Marketing Cloud and BrandMentions
Mix and match to build the exact automation you need
Salesforce Marketing Cloud Triggers & Actions
Insert data extension record in Salesforce Marketing Cloud
Adds a new record to a data extension within a particular system
Try it → Upsert data extension record in Salesforce Marketing Cloud
Updates or inserts a record into a data extension to ensure that it's up-to-date
Try it → Sends transactional email using TriggerSend in Salesforce Marketing Cloud
Sends a transactional email using triggersend
Try it → Validate email address in Salesforce Marketing Cloud
Confirm the validity of an email address
Try it → BrandMentions Triggers & Actions
Mention feed is created for project in BrandMentions
Triggers the automation when a new collection of brand mentions has been set up for a project
Try it → What can you automate with BrandMentions + Salesforce Marketing Cloud?
Streamline your brand monitoring and customer engagement workflows by connecting BrandMentions to Salesforce Marketing Cloud.
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Sync every mention feed straight into Salesforce Marketing Cloud
Capture brand mentions the moment they occur and create corresponding subscriber records or data extensions automatically. Eliminate manual copy-pasting between your monitoring dashboard and CRM.
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Capture every submitted field in your data extension
Map available mention details into separate Salesforce Marketing Cloud data extension columns instead of just names. Your marketing database becomes a much richer source for segmentation.
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Tell the right person as soon as a mention arrives
Trigger instant team notifications in Slack or transactional emails whenever high-priority brand mentions are detected. Keep stakeholders informed without delay.
🔀
Route records differently based on mention content
Execute different actions depending on whether a brand mention indicates positive sentiment, negative feedback, or urgent customer inquiries.
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Keep your subscriber database completely up to date
Automatically update existing subscriber records as brand interactions evolve over time. Maintain clean contact histories without manual intervention.
🛡️
Upsert records instead of creating duplicates
Check existing Salesforce Marketing Cloud data extensions before writing new entries, ensuring repeat mentions update existing records rather than creating clutter.
✉️
Send transactional emails using TriggerSend
Automate instant follow-up communications using Salesforce Marketing Cloud TriggerSend as soon as qualifying brand mentions are logged.
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Extend your workflow to Slack
Connect BrandMentions and Salesforce Marketing Cloud, then forward alerts directly to Slack channels for immediate team collaboration.
And much more...
Who is BrandMentions + Salesforce Marketing Cloud integration for?
BrandMentions and Salesforce Marketing Cloud integration eliminates manual data entry, ensuring marketing teams capture brand visibility, validate contacts, and update records instantly.
Marketing Analysts
PR Teams
Agency Account Directors
Community Managers
Customer Support Leads
Operations Managers
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Marketing Analysts
You're tracking brand mentions across social channels but your reporting tables only update when someone manually exports records, so your mention counts are always hours behind — with this integration, every new mention lands in Salesforce Marketing Cloud instantly and your data stays current.
⚡
PR Teams
You need to act fast on viral brand discussions, but delayed notifications leave you responding too late to shape the conversation — automating both apps means every mention triggers immediate record updates and alerts so you can respond while the topic is trending.
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Agency Account Directors
You report on brand reputation to clients weekly, but piecing together social data by hand creates frustrating reporting gaps — integrating these apps means every mention is logged cleanly in Salesforce Marketing Cloud for accurate client presentations.
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Community Managers
Social media volume is too high to keep up with manual subscriber creation and email checks, leading to missed audience connections — connecting these apps means every mention automatically validates email addresses and creates subscribers without manual effort.
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Customer Support Leads
You depend on marketing teams to hand over social customer inquiries, causing frustrating delays in support ticket creation — this integration means every mention flows straight into your workflow data extensions the moment it is detected online.
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Operations Managers
You need a reliable historical record of all brand interactions, but manual entry errors leave missing gaps in your databases — automating both apps means every single mention record is captured consistently without administrative oversight.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Salesforce Marketing Cloud + BrandMentions
Build and manage your Salesforce Marketing Cloud + BrandMentions automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Salesforce Marketing Cloud + BrandMentions with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Salesforce Marketing Cloud + BrandMentions Now 
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Frequently Asked Questions
How do I connect BrandMentions to Salesforce Marketing Cloud?
You can connect BrandMentions to Salesforce Marketing Cloud in 1 click using ready templates or Integrately AI. Bring in apps like Slack, Hubspot, and Zendesk easily.
Can I automatically create Salesforce Marketing Cloud records when a brand mention occurs?
Can I connect BrandMentions, Salesforce Marketing Cloud, and Slack?
What is a good Zapier alternative for BrandMentions and Salesforce Marketing Cloud?
How does BrandMentions data get handled in Salesforce Marketing Cloud?
Can I validate email addresses from brand mentions in Salesforce Marketing Cloud?
Do I need coding skills to automate BrandMentions and Salesforce Marketing Cloud?
Is the BrandMentions and Salesforce Marketing Cloud integration free?
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