Brevo (Sendinblue) + Intercom Integration

Integrate Brevo (Sendinblue) to Intercom in one click, or tell Integrately AI how you want each contact handled. Sync profiles, update customer records, trigger chat messages, and keep your support operations aligned automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Brevo  (Sendinblue)
    Contact is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Contact is added in list in Brevo (Sendinblue) Instant
  • Brevo  (Sendinblue)
    Contact is Blocklisted in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Email campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Sender is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Transactional email is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    SMS Campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    List is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Note is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Folder is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Company is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Deal is created in Brevo (Sendinblue)
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
Arrow Right
2.
  • Brevo  (Sendinblue)
    Create or update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add existing contact to list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete a contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact by phone number in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send SMS in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search Sender in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Remove contact from a list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send campaign report in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create email campaign in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Folder in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send a transactional email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search company by company name in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink company with contact/deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create task in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create note in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add domain to blocked domains in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Get contact by Id in Brevo (Sendinblue)
  • Intercom
    Send message in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Remove tag from user in Intercom

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Brevo (Sendinblue) + Intercom Integration

Sync contacts, update user profiles, trigger follow-up messages, and keep your customer support records aligned, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Brevo (Sendinblue) + Intercom flow

Connect payments, forms, scheduling tools, and team channels to extend your customer workflows. Pick a combination and activate it in one click.

Brevo  (Sendinblue)
Intercom
+
ShopifyShopify (4)
+
CalendlyCalendly (3)
+
StripeStripe (3)
+
TypeformTypeform (3)
+
NotionNotion (3)
+
SlackSlack (3)
S
B
I
Add every new Shopify customer to Brevo (Sendinblue) as a contact and create a user in Intercom
New Shopify customers appear in Brevo (Sendinblue) and Intercom instantly without manual data entry.
S
B
I
When a Shopify order is fulfilled, update the contact list in Brevo (Sendinblue) and send a message in Intercom
Fulfilled Shopify orders update Brevo (Sendinblue) lists and trigger Intercom customer notifications automatically.
S
B
I
If a Shopify order value exceeds 100, add the contact to a VIP list in Brevo (Sendinblue) and tag the user in Intercom
High-value Shopify orders automatically update Brevo (Sendinblue) segments and add VIP tags in Intercom.
S
B
I
When a Shopify order is cancelled, remove the contact from active lists in Brevo (Sendinblue) and update the lead in Intercom
Cancelled Shopify orders update Brevo (Sendinblue) lists and adjust lead statuses in Intercom instantly.

Supported triggers and actions for Brevo (Sendinblue) and Intercom

Mix and match to build the exact automation you need

Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
Try it →
Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
Try it →
Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
Try it →
Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
Try it →
Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
Try it →
Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
Try it →
SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
Try it →
List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
Try it →
Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
Try it →
Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
Try it →
Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
Try it →
Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
Try it →
Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
Try it →
Create contact in Brevo (Sendinblue)
Adds a new contact to the database
Try it →
Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
Try it →
Update contact in Brevo (Sendinblue)
Updates contact information with new details
Try it →
Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
Try it →
Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
Try it →
Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
Try it →
Send email in Brevo (Sendinblue)
Sends an email to a recipient
Try it →
Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
Try it →
Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
Try it →
Search Sender in Brevo (Sendinblue)
Searches for a sender
Try it →
Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
Try it →
Send campaign report in Brevo (Sendinblue)
Sends a campaign report
Try it →
Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
Try it →
Update list in Brevo (Sendinblue)
Updates a particular list with new data
Try it →
Create list in Brevo (Sendinblue)
Generates a new list
Try it →
Create deal in Brevo (Sendinblue)
Generates a new deal with
Try it →
Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
Try it →
Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
Try it →
Search deal in Brevo (Sendinblue)
Retrieves and find a deal
Try it →
Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
Try it →
Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
Try it →
Update company in Brevo (Sendinblue)
Updates company information
Try it →
Create company in Brevo (Sendinblue)
Generates a new company profile with given details
Try it →
Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
Try it →
Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
Try it →
Create task in Brevo (Sendinblue)
Creates a new task
Try it →
Create note in Brevo (Sendinblue)
Creates a new note in the particular format
Try it →
Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
Try it →
Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
Try it →
Intercom
Intercom Triggers & Actions
Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it →
Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it →
Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it →
Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
Try it →
Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it →
Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it →
Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it →
Instant
Event is created in Intercom
Triggers the automation when a new event is created
Try it →
Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
Try it →
Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it →
Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it →
Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it →
Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it →
Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it →
Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it →
Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
Try it →
Instant
User is created in Intercom
Triggers the automation when a new user is created
Try it →
Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it →
Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it →
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it →
Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
Try it →
Send message in Intercom
Delivers a message to a designated recipient
Try it →
Search company in Intercom
Try it →
Search lead in Intercom
Retrieves information for a particular lead
Try it →
Search user in Intercom
Searches for a user
Try it →
Create event in Intercom
Adds a new contact to the contact list
Try it →
Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
Try it →
Update company in Intercom
Updates company information
Try it →
Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
Try it →
Update lead in Intercom
Updates the lead information
Try it →
Create lead in Intercom
Generates new leads for potential customers
Try it →
Update user in Intercom
Updates user information
Try it →
Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
Try it →
Create user in Intercom
Generates a new user account
Try it →
Get admin by id in Intercom
Retrieves admin by its ID
Try it →
Add contact to company in Intercom
Adds a contact to a company
Try it →
Remove tag from user in Intercom
Untag a user's profile
Try it →

What can you automate with Brevo (Sendinblue) + Intercom?

Streamline your marketing and customer support workflows with automated data synchronisation.

What you can automate?
🔄
Sync contacts between platforms automatically
Create or update contacts in Brevo (Sendinblue) whenever users are created or updated in Intercom. Keep your marketing lists and support desk perfectly aligned without manual copy-pasting.
📋
Capture every submitted field accurately
Map all available contact details and form answers directly into your customer records. Ensure your marketing and support teams see the complete picture for every interaction.
🔔
Notify the right team member instantly
Trigger instant team notifications when new leads arrive or support conversations are closed. Keep your staff informed and ready to act without checking multiple dashboards.
🔀
Route records based on submitted criteria
Apply conditional logic to sort contacts into specific mailing lists or assign tags based on user attributes. Ensure high-value prospects receive specialised handling.
🔄
Keep customer records updated in real time
Automatically update user profiles, company data, and deal stages as customer relationships evolve. Eliminate stale data and maintain a single source of truth.
👥
Prevent duplicate records across systems
Use intelligent create or update operations to match existing contacts and users. Avoid cluttering your databases with duplicate entries and conflicting profiles.
💳
Handle status changes and updates seamlessly
Manage subscription cancellations, payment failures, and account updates by automatically removing contacts from lists or adjusting user statuses.
🔗
Extend workflows to external team apps
Connect your core marketing and support pair with tools like Slack, Shopify, or Notion to build comprehensive multi-step operational pipelines.
And much more...

Who is Brevo (Sendinblue) + Intercom integration for?

Connecting Brevo (Sendinblue) and Intercom helps support, marketing, and success teams eliminate manual data entry, keep customer profiles perfectly synced, and respond faster.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
Operations specialists
Operations specialists
Sales development reps
Sales development reps
Data compliance officers
Data compliance officers
📈
Performance marketers
You're running multi-channel campaigns but your marketing platform and support desk have disconnected lists, so campaign ROI tracking is always lagging — automating both apps means every new contact syncs instantly and your analytics stay accurate.
Customer support leads
You need to act fast when VIP customers message in, but user profile updates take hours to propagate by hand, leaving agents in the dark — with this integration, customer data flows immediately and support resolves issues faster.
🤝
Client account managers
You answer to stakeholders who want real-time visibility into customer onboarding, but manual record updates leave gaps in your history — this integration means every interaction is logged automatically and client reporting is always up to date.
📊
Operations specialists
The volume of inbound leads and support chats is too high for anyone to keep up by hand, resulting in missed follow-ups — automating both apps means every record is processed instantly and nothing slips through the cracks.
🔄
Sales development reps
You own the outreach step and depend on marketing automation to hand over qualified leads, but manual handoffs cause costly delays — integrating these apps means leads appear in your queue the moment they engage.
🗂️
Data compliance officers
You need a reliable history of customer interactions for audit readiness, but manual data entry creates frequent gaps in your records — with this integration, every contact and event is captured flawlessly and your audit trail remains intact.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Brevo (Sendinblue) + Intercom

Build and manage your Brevo (Sendinblue) + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Brevo (Sendinblue) + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Brevo (Sendinblue) to Intercom?
Frequently Asked Questions
You can connect Brevo (Sendinblue) to Intercom in 1-click using ready-made templates on Integrately. Simply select your preferred workflow, authenticate both accounts, and activate your automation instantly or ask Integrately AI to build a custom flow.
Can I automatically sync my Brevo (Sendinblue) contacts into Intercom?
Frequently Asked Questions
Can I connect Brevo (Sendinblue), Intercom, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Brevo (Sendinblue) and Intercom?
Frequently Asked Questions
How does Brevo (Sendinblue) handle contact updates in this integration?
Frequently Asked Questions
How does Intercom manage user profile creation during syncs?
Frequently Asked Questions
Do I need coding skills to automate Brevo (Sendinblue) and Intercom?
Frequently Asked Questions
Is the Brevo (Sendinblue) and Intercom integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Brevo (Sendinblue) or Intercom With 1500+ Other Apps

Brevo  (Sendinblue)
Popular Brevo (Sendinblue) Integrations
Connect Brevo (Sendinblue) to email marketing, CRM, and analytics platforms to scale your digital campaigns.
Intercom
Popular Intercom Integrations
Sync Intercom with helpdesk, messaging, and project management tools to streamline customer support operations.
See All
Intercom Integrations arrow right
No popular apps found