Brevo (Sendinblue) + Live Chat Integration

Integrate Brevo (Sendinblue) to Live Chat in one click, or tell Integrately AI how you want each chat handled. Capture contacts, update marketing lists, send follow-up emails, and notify your support team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Brevo  (Sendinblue)
    Contact is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Contact is added in list in Brevo (Sendinblue) Instant
  • Brevo  (Sendinblue)
    Contact is Blocklisted in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Email campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Sender is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Transactional email is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    SMS Campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    List is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Note is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Folder is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Company is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Deal is created in Brevo (Sendinblue)
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
Arrow Right
2.
  • Brevo  (Sendinblue)
    Create or update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add existing contact to list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete a contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact by phone number in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send SMS in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search Sender in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Remove contact from a list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send campaign report in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create email campaign in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Folder in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send a transactional email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search company by company name in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink company with contact/deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create task in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create note in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add domain to blocked domains in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Get contact by Id in Brevo (Sendinblue)

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Ready WorkflowsReady Workflows   for Brevo (Sendinblue) + Live Chat Integration

Capture chat participants, update mailing lists, send transactional emails, trigger follow-ups, and keep records synced, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Brevo (Sendinblue) + Live Chat flow

Sync chat data with your e-commerce store, support helpdesk, spreadsheets, team chat, payment gateway, and form builder. Pick a combination and activate it in one click.

Brevo  (Sendinblue)
Live Chat
+
ShopifyShopify (4)
+
ZendeskZendesk (4)
+
Google SheetsGoogle Sheets (4)
+
SlackSlack (4)
+
StripeStripe (4)
+
TypeformTypeform (4)
L
B
S
When a chat is started in Live Chat, create a contact in Brevo (Sendinblue) and create a customer in Shopify
Every Live Chat visitor is saved as a Brevo (Sendinblue) contact and registered as a Shopify customer instantly, eliminating manual data entry.
L
B
S
When a chat is ended in Live Chat, update the Brevo (Sendinblue) contact and log the order status in Shopify
Completed chat sessions update Brevo (Sendinblue) contact notes and verify Shopify customer order history automatically.
L
B
S
If a Live Chat visitor enters queue, create a Brevo (Sendinblue) contact and notify the Shopify customer service team
Queued chat visitors create immediate Brevo (Sendinblue) contacts while updating your Shopify operational records.
L
B
S
When a chat is updated in Live Chat, sync contact details to Brevo (Sendinblue) and update customer profiles in Shopify
Updated chat interactions keep Brevo (Sendinblue) and Shopify customer records perfectly synchronized.

Supported triggers and actions for Brevo (Sendinblue) and Live Chat

Mix and match to build the exact automation you need

Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
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Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
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Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
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Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
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Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
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Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
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SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
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List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
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Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
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Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
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Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
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Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
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Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
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Create contact in Brevo (Sendinblue)
Adds a new contact to the database
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Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
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Update contact in Brevo (Sendinblue)
Updates contact information with new details
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Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
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Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
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Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
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Send email in Brevo (Sendinblue)
Sends an email to a recipient
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Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
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Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
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Search Sender in Brevo (Sendinblue)
Searches for a sender
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Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
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Send campaign report in Brevo (Sendinblue)
Sends a campaign report
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Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
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Update list in Brevo (Sendinblue)
Updates a particular list with new data
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Create list in Brevo (Sendinblue)
Generates a new list
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Create deal in Brevo (Sendinblue)
Generates a new deal with
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Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
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Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
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Search deal in Brevo (Sendinblue)
Retrieves and find a deal
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Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
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Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
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Update company in Brevo (Sendinblue)
Updates company information
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Create company in Brevo (Sendinblue)
Generates a new company profile with given details
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Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
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Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
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Create task in Brevo (Sendinblue)
Creates a new task
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Create note in Brevo (Sendinblue)
Creates a new note in the particular format
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Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
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Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
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Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
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Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
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No action is available

What can you automate with Brevo (Sendinblue) + Live Chat?

Sync chat participants to marketing lists, trigger automated emails, update contact records, and keep your entire customer journey connected.

What you can automate?
📥
Capture every chat participant as a Brevo (Sendinblue) contact
Create a contact in Brevo (Sendinblue) the moment a conversation starts in Live Chat, ensuring every live interaction immediately feeds your marketing and sales database.
📋
Capture every submitted chat detail
Map custom chat form submissions, visitor details, and interaction metadata directly into Brevo (Sendinblue) contact attributes instead of just saving basic names.
🔔
Alert your team about new chat leads
Notify your team instantly whenever a high-value chat session begins or ends, keeping support and sales aligned on active customer conversations.
🔀
Route contacts based on chat criteria
Apply different Brevo (Sendinblue) list tags or trigger specific follow-up emails depending on the department or tags selected during the Live Chat session.
🔄
Keep contact details synchronized in real time
Update existing Brevo (Sendinblue) contact profiles automatically whenever visitor information or interaction status changes in Live Chat.
👥
Prevent duplicate contact creation
Search existing records before creating new entries, ensuring contacts are updated in Brevo (Sendinblue) rather than duplicated when returning visitors start new chats.
⏱️
Manage post-chat follow-up sequences
Trigger targeted marketing campaigns or transactional emails in Brevo (Sendinblue) as soon as a chat session is officially ended or resolved.
📑
Extend your chat workflow to Google Sheets
Send chat contact details from Live Chat and Brevo (Sendinblue) straight into Google Sheets to maintain a secondary log for reporting and team review.
And much more...

Who is Brevo (Sendinblue) + Live Chat integration for?

This integration helps customer support, sales, and marketing teams streamline lead capture, sync chat interactions with marketing lists, and keep customer records updated across platforms.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Agency account managers
Agency account managers
E-commerce support leads
E-commerce support leads
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
📈
Performance marketers
You report on campaign engagement and chat conversion metrics, but your marketing lists only update when someone manually exports chat logs, so your segment counts are always outdated — this integration means every chat contact lands in Brevo (Sendinblue) instantly and your campaign data stays current.
Customer support managers
You need to act fast when high-value visitors reach out, but support tickets and marketing contacts sit siloed until someone manually reviews them, so follow-ups arrive too late — automating both apps means every chat participant is added to Brevo (Sendinblue) the moment the interaction begins so your team can engage immediately.
🤝
Agency account managers
You answer to clients who want visibility into customer acquisition and support engagement, but compiling chat logs and email lists by hand takes hours every week — connecting these apps means chat interactions automatically create contacts in Brevo (Sendinblue) and keep client reporting accurate without manual data entry.
📊
E-commerce support leads
Support chat volume is too high for anyone to keep up by hand, leaving valuable leads stranded without email follow-ups or marketing list placement — with this integration, every chat session automatically creates or updates contact records in Brevo (Sendinblue) to ensure no lead is ever left behind.
💼
Sales development reps
You own the outbound follow-up and depend on support agents to hand over qualified leads, but chat details get lost before reaching your CRM or marketing platform — automating both apps means every chat lead flows straight into Brevo (Sendinblue) so you can trigger email sequences right away.
🗂️
Operations coordinators
You need a reliable history of customer touchpoints across support and marketing channels, but manual record-keeping always leaves gaps in your contact database — integrating these apps means every chat event updates Brevo (Sendinblue) to maintain a complete, unbroken audit trail of customer interactions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Brevo (Sendinblue) + Live Chat

Build and manage your Brevo (Sendinblue) + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Brevo (Sendinblue) + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Brevo (Sendinblue) to Live Chat?
Frequently Asked Questions
You can connect Brevo (Sendinblue) to Live Chat in 1-click using ready-made templates on Integrately. Simply select your workflow, authorize your accounts, and let Integrately AI handle the setup.
Can I automatically add Live Chat contacts to Brevo (Sendinblue)?
Frequently Asked Questions
Can I connect Brevo (Sendinblue), Live Chat, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Brevo (Sendinblue) and Live Chat?
Frequently Asked Questions
How does Brevo (Sendinblue) handle contact updates from chat sessions?
Frequently Asked Questions
What Live Chat events can trigger automated workflows?
Frequently Asked Questions
Do I need coding skills to set up Brevo (Sendinblue) and Live Chat automations?
Frequently Asked Questions
Is the Brevo (Sendinblue) and Live Chat integration free?
Frequently Asked Questions
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Brevo  (Sendinblue)
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