Brevo (Sendinblue) + Trengo Integration

Integrate Brevo (Sendinblue) to Trengo in one click, or tell Integrately AI how you want each contact handled. Capture customer leads, create support tickets instantly, assign conversations, and alert your team automatically.

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1.
  • Brevo  (Sendinblue)
    Contact is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Contact is added in list in Brevo (Sendinblue) Instant
  • Brevo  (Sendinblue)
    Contact is Blocklisted in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Email campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Sender is added in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Transactional email is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    SMS Campaign is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    List is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Note is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Folder is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Company is created in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Deal is created in Brevo (Sendinblue)
  • Trengo
    New inbound message is added in Trengo Instant
  • Trengo
    New outbound message is added in Trengo Instant
  • Trengo
    New internal note is added in Trengo Instant
  • Trengo
    Phone call is missed in Trengo Instant
  • Trengo
    Phone call is ended in Trengo Instant
  • Trengo
    Phone call is started in Trengo Instant
  • Trengo
    Ticket is assigned in Trengo Instant
  • Trengo
    Ticket is closed in Trengo Instant
  • Trengo
    Ticket is reopened in Trengo Instant
  • Trengo
    Ticket marked as spam in Trengo Instant
  • Trengo
    Ticket unmarked as spam in Trengo Instant
  • Trengo
    Ticket label is added in Trengo Instant
Arrow Right
2.
  • Brevo  (Sendinblue)
    Create or update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add existing contact to list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete a contact in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search contact by phone number in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send SMS in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search Sender in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Remove contact from a list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send campaign report in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create email campaign in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create list in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Delete deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create Folder in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Send a transactional email in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Update company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create company in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Search company by company name in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Link and Unlink company with contact/deal in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create task in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Create note in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Add domain to blocked domains in Brevo (Sendinblue)
  • Brevo  (Sendinblue)
    Get contact by Id in Brevo (Sendinblue)
  • Trengo
    Add comment on ticket in Trengo
  • Trengo
    Send a message in Trengo
  • Trengo
    Send a WhatsApp message template in Trengo
  • Trengo
    Send message to ticket in Trengo
  • Trengo
    Send media message to ticket in Trengo
  • Trengo
    Create a ticket in Trengo
  • Trengo
    Reopen a ticket in Trengo
  • Trengo
    Attach a label in Trengo
  • Trengo
    Assign a ticket in Trengo
  • Trengo
    Close ticket in Trengo
  • Trengo
    Mark ticket as spam in Trengo
  • Trengo
    Unmark ticket as spam in Trengo
  • Trengo
    Mark a ticket as favorite in Trengo
  • Trengo
    Unmark a ticket as favorite in Trengo
  • Trengo
    Create a user in Trengo
  • Trengo
    Log a phone call in Trengo
  • Trengo
    Create contact in Trengo
  • Trengo
    Search contact in Trengo
  • Trengo
    Get contact by ID in Trengo
  • Trengo
    Update contact in Trengo
  • Trengo
    Delete contact in Trengo

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Ready Workflows Ready Workflows for Brevo (Sendinblue) + Trengo Integration

Capture new contacts, create support tickets, assign conversations, notify your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Brevo  (Sendinblue) + Trengo Integration

Create Trengo ticket for new Brevo (Sendinblue) contact

If you're using Brevo (Sendinblue) to send your marketing emails, you can also use it to create and manage ticket for Trengo. contact created in Brevo (Sendinblue) will automatically be created as ticket in Trengo, so you can easily keep track of all Trengo requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Brevo  (Sendinblue) + Trengo Integration

Create Trengo ticket for new Brevo (Sendinblue) deal

Brevo (Sendinblue) is a great tool for managing customer relationships. However, when an deal is created in Brevo (Sendinblue), it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Trengo whenever an deal is created in Brevo (Sendinblue). This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Brevo (Sendinblue) + Trengo flow

Connect customer touchpoints and support queues to your marketing stack for seamless handoffs. Pick a combination and activate it in one click.

Brevo  (Sendinblue)
Trengo
+
ShopifyShopify (3)
+
ZendeskZendesk (3)
+
CalendlyCalendly (3)
+
TypeformTypeform (3)
+
SlackSlack (3)
+
StripeStripe (3)
S
B
T
Create a contact in Brevo (Sendinblue) for every new Shopify order, and create a ticket in Trengo
New Shopify orders instantly generate a marketing contact in Brevo (Sendinblue) and open a support ticket in Trengo so your customer service team stays informed.
S
B
T
When a Shopify refund is processed, update the contact in Brevo (Sendinblue) and add a comment on the ticket in Trengo
Refunds processed in Shopify update your Brevo (Sendinblue) records and log internal notes in Trengo automatically.
S
B
T
When a Shopify customer is created, add them to a list in Brevo (Sendinblue) and send a welcome message in Trengo
New Shopify customers join your Brevo (Sendinblue) list and receive a direct greeting via Trengo.

Supported triggers and actions for Brevo (Sendinblue) and Trengo

Mix and match to build the exact automation you need

Brevo  (Sendinblue)
Brevo (Sendinblue) Triggers & Actions
Contact is added in Brevo (Sendinblue)
Triggers the automation when a new contact is added
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Instant
Contact is added in list in Brevo (Sendinblue)
Triggers the automation when a contact is added to a list
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Contact is Blocklisted in Brevo (Sendinblue)
Triggers the automation when a contact is blocked
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Email campaign is created in Brevo (Sendinblue)
Triggers the automation when a new email campaign is added
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Sender is added in Brevo (Sendinblue)
Triggers the automation when a sender is added
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Transactional email is created in Brevo (Sendinblue)
Triggers the automation when a transactional email is created
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SMS Campaign is created in Brevo (Sendinblue)
Triggers the automation when a new SMS campaign is created
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List is created in Brevo (Sendinblue)
Triggers the automation when a new list is created
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Note is created in Brevo (Sendinblue)
Triggers the automation when a new note is created
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Folder is created in Brevo (Sendinblue)
Triggers the automation when a new folder is created
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Company is created in Brevo (Sendinblue)
Triggers the automation when a new company is created
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Deal is created in Brevo (Sendinblue)
Triggers the automation when a new deal is created
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Create or update contact in Brevo (Sendinblue)
Adds or updates a contact to the database
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Create contact in Brevo (Sendinblue)
Adds a new contact to the database
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Add existing contact to list in Brevo (Sendinblue)
Adds a contact from the database to a list
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Update contact in Brevo (Sendinblue)
Updates contact information with new details
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Search contact in Brevo (Sendinblue)
Finds and retrieves contact information
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Delete a contact in Brevo (Sendinblue)
Removes a contact from a database or list
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Search contact by phone number in Brevo (Sendinblue)
Finds information about a contact using the phone number
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Send email in Brevo (Sendinblue)
Sends an email to a recipient
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Send SMS in Brevo (Sendinblue)
Sends a text message to particular recipients
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Create Contact via DOI (Double-Opt-In) Flow in Brevo (Sendinblue)
Adds contacts after they have confirmed their subscription via double opt-in
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Search Sender in Brevo (Sendinblue)
Searches for a sender
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Remove contact from a list in Brevo (Sendinblue)
Removes a contact from a list
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Send campaign report in Brevo (Sendinblue)
Sends a campaign report
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Create email campaign in Brevo (Sendinblue)
Adds a new contact to the contact list
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Update list in Brevo (Sendinblue)
Updates a particular list with new data
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Create list in Brevo (Sendinblue)
Generates a new list
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Create deal in Brevo (Sendinblue)
Generates a new deal with
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Link and Unlink deal with contacts/companies in Brevo (Sendinblue)
Connects or disconnects the deal associated with a contact or company
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Delete deal in Brevo (Sendinblue)
Removes a deal entry from the system
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Search deal in Brevo (Sendinblue)
Retrieves and find a deal
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Create Folder in Brevo (Sendinblue)
Creates a new folder in the designated location
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Send a transactional email in Brevo (Sendinblue)
Sends a transactional email
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Update company in Brevo (Sendinblue)
Updates company information
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Create company in Brevo (Sendinblue)
Generates a new company profile with given details
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Search company by company name in Brevo (Sendinblue)
Searches for a company using its name
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Link and Unlink company with contact/deal in Brevo (Sendinblue)
Connects or disconnects the company associated with a contact or deal
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Create task in Brevo (Sendinblue)
Creates a new task
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Create note in Brevo (Sendinblue)
Creates a new note in the particular format
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Add domain to blocked domains in Brevo (Sendinblue)
Blocks a particular domain from accessing your network
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Get contact by Id in Brevo (Sendinblue)
Retrieves a contact using their id
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Trengo
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
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Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
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Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
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Instant
Phone call is missed in Trengo
Triggers the automation when a phone call is missed
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Instant
Phone call is ended in Trengo
Triggers the automation when a phone call is ended
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Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
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Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is closed in Trengo
Triggers the automation when a ticket is closed
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Instant
Ticket is reopened in Trengo
Triggers the automation when a ticket is reopened
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Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
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Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
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Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
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Add comment on ticket in Trengo
Sends a message to a ticket
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Send a message in Trengo
Sends a message to a recipient
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Send a WhatsApp message template in Trengo
Sends a whatsapp message template
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Send message to ticket in Trengo
Sends a message to a ticket
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Send media message to ticket in Trengo
Sends a media message to a ticket
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Create a ticket in Trengo
Generates a new ticket
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Reopen a ticket in Trengo
Reopens a ticket
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Attach a label in Trengo
Assigns a label to a item
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Assign a ticket in Trengo
Assigns tickets to team members based on predefined criteria
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Close ticket in Trengo
Close support tickets based on particular criteria
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Mark ticket as spam in Trengo
Flag ticket as spam
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Unmark ticket as spam in Trengo
Unmarks a ticket as spam
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Mark a ticket as favorite in Trengo
Save important tickets for quick access
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Unmark a ticket as favorite in Trengo
Unmarks a ticket as a favorite
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Create a user in Trengo
Creates a new user account
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Log a phone call in Trengo
Record and save phone call logs
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Create contact in Trengo
Creates a new contact
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Search contact in Trengo
Searches for a contact
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Get contact by ID in Trengo
Retrieves a contact using their id
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Update contact in Trengo
Updates an existing contact
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Delete contact in Trengo
Deletes a contact
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What can you automate with Brevo (Sendinblue) + Trengo?

Streamline your customer communications and marketing operations by connecting core events between Brevo (Sendinblue) and Trengo.

What you can automate?
🔄
Sync new contacts into support tickets automatically
Every time a new contact is added in Brevo (Sendinblue), instantly open a corresponding support ticket in Trengo so your team can initiate outreach right away.
📝
Capture every submitted custom contact field
Map all available contact attributes and metadata from Brevo (Sendinblue) straight into your Trengo custom fields rather than just transferring basic names and emails.
🔔
Notify the right support agent instantly
Route new conversation threads and tickets to specific team members in Trengo the moment a corresponding contact event occurs in Brevo (Sendinblue).
🔀
Route conversations based on submitted tags
Apply conditional rules so that VIP contacts trigger priority ticket creation in Trengo while standard subscribers follow regular support queues.
📋
Keep customer profiles updated across both apps
Whenever contact details or subscription statuses change in Brevo (Sendinblue), automatically update the corresponding user profiles in Trengo.
🔍
Prevent duplicate records with smart matching
Search existing databases before creating entries, ensuring that contacts and tickets are updated rather than duplicated when repeat inquiries arrive.
⏱️
Handle later status changes and conversation closures
When support tickets are closed or reopened in Trengo, trigger corresponding status updates and list removals in Brevo (Sendinblue).
🌐
Extend your workflow with Slack alerts
Connect Slack as a fourth step to announce new contact creations and ticket assignments in your internal communication channels.
And much more...

Who is Brevo (Sendinblue) + Trengo integration for?

Connecting marketing lists with customer communication channels ensures support and sales teams operate with unified contact records and real-time updates.

Marketing directors
Marketing directors
Support team leads
Support team leads
Client account managers
Client account managers
Sales representatives
Sales representatives
Operations managers
Operations managers
Customer success specialists
Customer success specialists
📈
Marketing directors
You're running campaigns through Brevo (Sendinblue) but your engagement metrics only update when someone manually exports lists, so the recipient counts you're reviewing are always a few hours behind — this integration means every new subscriber syncs instantly and your data stays current.
🎧
Support team leads
You need to act fast on incoming customer queries, and you find out too late when new contacts register without active support tickets — with this integration, every new contact automatically generates a tracking ticket in Trengo so response times drop.
🤝
Client account managers
You answer to clients who want to see prompt communication progress, but disjointed messaging tools leave gaps in your client history — with this integration, every conversation and ticket syncs cleanly to give you complete visibility.
Sales representatives
The volume of inbound prospects is too high for anyone to keep up by hand, leading to delayed follow-ups and missed deals — with this integration, every contact flows directly into your communication queue without manual entry.
⚙️
Operations managers
You own the customer journey and depend on marketing teams to hand over lead data without errors or missing fields — with this integration, every record transfers smoothly between platforms right when it is created.
🗂️
Customer success specialists
You need a reliable history of customer interactions and keep finding gaps between your email marketing logs and support chats — with this integration, all touchpoints consolidate into a unified timeline.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Brevo (Sendinblue) + Trengo

Build and manage your Brevo (Sendinblue) + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Brevo (Sendinblue) + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Brevo (Sendinblue) to Trengo?
Frequently Asked Questions
You can connect Brevo (Sendinblue) to Trengo in 1-click using ready templates or ask Integrately AI to build your automation alongside apps like Shopify, Zendesk, and Slack.
Can I automatically create a Trengo ticket when a contact is added in Brevo (Sendinblue)?
Frequently Asked Questions
Can I connect Brevo (Sendinblue), Trengo, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Brevo (Sendinblue) and Trengo?
Frequently Asked Questions
How does Brevo (Sendinblue) handle contact additions in this integration?
Frequently Asked Questions
How are support tickets managed in Trengo during automation?
Frequently Asked Questions
Do I need coding skills to connect Brevo (Sendinblue) and Trengo?
Frequently Asked Questions
Is the Brevo (Sendinblue) and Trengo integration free?
Frequently Asked Questions
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You Can Also Connect Brevo (Sendinblue) or Trengo With 1500+ Other Apps

Brevo  (Sendinblue)
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