EngageBay CRM + CallRail Integration

Integrate CallRail to EngageBay CRM in one click, or tell Integrately AI how you want each lead handled. Capture call details, create contacts and companies, update your CRM records, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • EngageBay CRM
    Contact is created in EngageBay CRM
  • EngageBay CRM
    Contact is updated in EngageBay CRM
  • EngageBay CRM
    Owner is created in EngageBay CRM
  • EngageBay CRM
    Deal is created in EngageBay CRM
  • EngageBay CRM
    Deal is updated in EngageBay CRM
  • EngageBay CRM
    Form is submitted in EngageBay CRM
  • EngageBay CRM
    List is created in EngageBay CRM
  • EngageBay CRM
    Company is created in EngageBay CRM
  • EngageBay CRM
    Company is updated in EngageBay CRM
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
Arrow Right
2.
  • EngageBay CRM
    Create a contact in EngageBay CRM
  • EngageBay CRM
    Update contact in EngageBay CRM
  • EngageBay CRM
    Search contact by email in EngageBay CRM
  • EngageBay CRM
    Add tag to a contact in EngageBay CRM
  • EngageBay CRM
    Remove tag from contact in EngageBay CRM
  • EngageBay CRM
    Search contact in EngageBay CRM
  • EngageBay CRM
    Add contact to a form in EngageBay CRM
  • EngageBay CRM
    Create a company in EngageBay CRM
  • EngageBay CRM
    Search company in EngageBay CRM

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Ready Workflows Ready Workflows for CallRail + EngageBay CRM Integration

Capture call details, create contacts, update companies, add tags, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
CallRail + EngageBay CRM Integration

Create EngageBay CRM contact for new CallRail contact

If you're using CallRail to manage your sales leads, it's important to also use EngageBay CRM to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in CallRail, a corresponding contact will automatically be created in EngageBay CRM.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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CallRail + EngageBay CRM Integration

Create EngageBay CRM contact for new CallRail form

Automatically creating EngageBay CRM contact for new CallRail form can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating EngageBay CRM contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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  • 1of2
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Connect more apps to your CallRail + EngageBay CRM flow

Streamline your lead management by syncing call data with marketing and scheduling tools. Pick a combination and activate it in one click.

EngageBay CRM
CallRail
+
Google AdsGoogle Ads (3)
+
Facebook Lead AdsFacebook Lead Ads (3)
+
HubspotHubspot (4)
+
CalendlyCalendly (3)
+
SlackSlack (4)
+
MailchimpMailchimp (3)
C
E
G
Record completed CallRail phone calls as contacts in EngageBay CRM, and track offline conversions in Google Ads.
Every completed CallRail call creates a contact in EngageBay CRM and logs an offline conversion in Google Ads instantly.
C
E
G
When a CallRail form is captured, create a contact in EngageBay CRM and update your Google Ads conversion data.
Capture CallRail form submissions as EngageBay CRM contacts while updating Google Ads conversions automatically.
C
E
G
When an outbound call is completed in CallRail, update EngageBay CRM and log the activity in Google Ads.
Log completed outbound calls from CallRail into EngageBay CRM and attribute them in Google Ads.

Supported triggers and actions for EngageBay CRM and CallRail

Mix and match to build the exact automation you need

EngageBay CRM
EngageBay CRM Triggers & Actions
Contact is created in EngageBay CRM
Triggers the automation when a new contact is created
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Contact is updated in EngageBay CRM
Triggers the automation when a contact is updated
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Owner is created in EngageBay CRM
Triggers the automation when a new owner is created
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Deal is created in EngageBay CRM
Triggers the automation when a deal is created
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Deal is updated in EngageBay CRM
Triggers the automation when a deal is updated
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Form is submitted in EngageBay CRM
Triggers the automation when a form is filled
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List is created in EngageBay CRM
Triggers the automation when a new list is created
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Company is created in EngageBay CRM
Triggers the automation when a new company is created
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Company is updated in EngageBay CRM
Triggers the automation when a company is updated
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Create a contact in EngageBay CRM
Adds a new contact to the contact list
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Update contact in EngageBay CRM
Updates contact information with new details
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Search contact by email in EngageBay CRM
Finds and retrieves contact information using their email address
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Add tag to a contact in EngageBay CRM
Adds a tag to a contact
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Remove tag from contact in EngageBay CRM
Untag the contact
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Search contact in EngageBay CRM
Finds and retrieves contact information
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Add contact to a form in EngageBay CRM
Adds a new contact to a form
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Create a company in EngageBay CRM
Creates a new company record
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Search company in EngageBay CRM
Finds information about a company
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CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
Try it →
No action is available

What can you automate with CallRail + EngageBay CRM?

Streamline your inbound call tracking, lead management, and CRM updates with ready-to-run automation recipes.

What you can automate?
📞
Create CRM contacts from completed calls
Automatically generate a new contact in EngageBay CRM the moment a phone call is completed in CallRail. Eliminate manual data entry and ensure every caller is logged.
📝
Capture every form submission detail
Map all form fields captured in CallRail directly into EngageBay CRM contact records. Preserve every piece of submitted information without copy-pasting.
🔔
Notify your team instantly on Slack
Send instant alerts to your team channels whenever a new phone call or form is completed. Keep sales reps informed and ready to respond.
🔀
Route leads based on submitted criteria
Apply conditional logic to your call and form data so high-value leads trigger priority CRM tags and specialized follow-up tasks.
🔄
Keep CRM records up to date
Update existing contact profiles and company records automatically whenever new call or form activities occur in CallRail.
🔍
Add or update without duplicates
Search for existing contacts before creating new records, ensuring your EngageBay CRM database stays clean and free of duplicate entries.
📋
Manage deal and company updates
Automatically create and update company profiles and deals in EngageBay CRM when new business entities are identified in CallRail.
🌐
Extend your workflow to external apps
Connect your CallRail and EngageBay CRM flow with Slack, HubSpot, or Mailchimp to notify teams and add subscribers in one seamless pipeline.
And much more...

Who is CallRail + EngageBay CRM integration for?

Teams relying on accurate call attribution and fast CRM follow-ups use this integration to eliminate manual data entry and keep pipelines updated.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Account managers
Account managers
Customer support teams
Customer support teams
Business development executives
Business development executives
Operations managers
Operations managers
📈
Performance marketers
You're running ad campaigns and tracking inbound phone calls, but your reporting sheet only updates when someone manually exports lead logs, so the conversion counts you're optimising against are always outdated — with this integration, every completed call lands in your CRM instantly and your campaign data stays current.
Sales development reps
You need to reach out to new inbound callers immediately while they are still engaged, but call details take hours to reach your CRM, causing frustrating delays in your follow-up sequence — automating both apps means every phone call creates a contact immediately and your sales team can act without delay.
🤝
Account managers
You answer to clients who want clear proof of campaign ROI and lead generation progress, but compiling call logs by hand leaves gaps in your reports — with this integration, every form submission and phone inquiry is recorded automatically so your client updates are always accurate and complete.
🎧
Customer support teams
Inbound call volume is too high for anyone to keep up by hand, leading to missed customer messages and untracked service requests — connecting these apps means every call and SMS is logged as a contact instantly so support queues stay orderly and manageable.
💼
Business development executives
You own the outreach stage and depend on upstream marketing data to hand over qualified leads, but manual data transfers often result in missing contact details — this integration means every inbound call or form creates a complete contact record so your pipeline handoffs are seamless.
📊
Operations managers
You need a reliable history of all customer touchpoints and keep finding discrepancies between your tracking tools and CRM database — automating both apps means every record matches perfectly across systems without requiring manual reconciliation.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate EngageBay CRM + CallRail

Build and manage your EngageBay CRM + CallRail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect EngageBay CRM + CallRail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect CallRail to EngageBay CRM?
Frequently Asked Questions
You can connect CallRail to EngageBay CRM in one click using ready-made templates on Integrately or ask Integrately AI to build the integration and map the fields.
Can I automatically create a contact in EngageBay CRM when a phone call is completed in CallRail?
Frequently Asked Questions
Can I connect CallRail, EngageBay CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and EngageBay CRM?
Frequently Asked Questions
How does CallRail track call data for my CRM sync?
Frequently Asked Questions
How does EngageBay CRM handle updated contact records from my calls?
Frequently Asked Questions
Can I build custom multi-step automations between CallRail and EngageBay CRM without coding?
Frequently Asked Questions
Is the CallRail and EngageBay CRM integration free?
Frequently Asked Questions
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You Can Also Connect CallRail or EngageBay CRM With 1500+ Other Apps

CallRail
Popular CallRail Integrations
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EngageBay CRM
Popular EngageBay CRM Integrations
Sync EngageBay CRM with email marketing, invoicing, and customer support tools to streamline your sales pipeline.