Facebook Messenger + CallRail Integration

Integrate CallRail to Facebook Messenger in one click, or tell Integrately AI how you want each call handled. Capture call details, trigger instant Facebook Messenger updates, log customer interactions, and notify your support team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
Arrow Right
2.
  • Facebook Messenger
    Send message from page in Facebook Messenger

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for CallRail + Facebook Messenger Integration

Send instant Facebook Messenger notifications for completed calls, route captured forms, alert your team, and follow up with customers, all in just one click.

Most popular automationsmost-popular-automations
CallRail + Facebook Messenger Integration

Send Facebook Messenger message for new CallRail form

When you receive a new CallRail form, you can automatically send a Facebook Messenger message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Facebook Messenger message today. Your future self will thank you.
See more
CallRail + Facebook Messenger Integration

Send Facebook Messenger message for new CallRail contact

Anytime a new contact is added to your CallRail, automatically send them a message through Facebook Messenger letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this CallRail - Facebook Messenger integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
CallRail + Facebook Messenger Integration

Send message from Facebook Messenger for new sms received in CallRail

There are many reasons why you would want to send an message in Facebook Messenger when a text message is received in CallRail.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your CallRail + Facebook Messenger flow

Sync your call data and messaging workflows with CRMs, spreadsheets, and team chat tools to keep every department aligned. Pick a combination and activate it in one click.

Facebook Messenger
CallRail
+
HubspotHubspot (4)
+
SalesforceSalesforce (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
GmailGmail (3)
+
CalendlyCalendly (3)
C
H
F
Create a HubSpot contact for every completed CallRail phone call, and notify the client in Facebook Messenger.
Completed CallRail phone calls instantly create new contacts in HubSpot while triggering a follow-up message in Facebook Messenger.
C
H
F
Log captured CallRail forms in HubSpot, create a deal, and send a confirmation in Facebook Messenger.
Every captured CallRail form creates a HubSpot deal and sends an instant acknowledgment via Facebook Messenger.
C
H
F
Use Claude to evaluate CallRail SMS messages, create a HubSpot task if urgent, and notify via Facebook Messenger.
Claude analyzes incoming CallRail SMS messages, creates appropriate HubSpot tasks, and alerts contacts on Facebook Messenger.
C
H
F
When a CallRail outbound call is completed, update the HubSpot contact and notify the team in Facebook Messenger.
Outbound call updates in CallRail automatically refresh HubSpot records and post notifications in Facebook Messenger.

Supported triggers and actions for Facebook Messenger and CallRail

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
Try it →
Send message from page in Facebook Messenger
Sends a message from a page
Try it →
CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
Try it →
Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
Try it →
Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
Try it →
Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
Try it →
Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
Try it →
User is created in CallRail
Triggers the automation when a new user is created
Try it →
Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
Try it →
Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
Try it →
Company is created in CallRail
Triggers the automation when a new company is created
Try it →
Session tracker is created in CallRail
Triggers the automation when a session tracker is created
Try it →
Source tracker is created in CallRail
Triggers the automation when a source tracker is created
Try it →
No action is available

What can you automate with CallRail + Facebook Messenger?

Streamline your communication and tracking by connecting inbound call events directly to instant messaging workflows.

What you can automate?
📞
Trigger instant messages on completed calls
Send a message from page in Facebook Messenger automatically the moment a phone call is completed in CallRail, ensuring immediate customer engagement.
📝
Capture every submitted form field
Map all available CallRail form submission details directly into your downstream messages and records without manual copying.
🔔
Notify the right person immediately
Alert your team or customer on Facebook Messenger as soon as an inbound SMS is received or an outbound call finishes.
🔀
Route based on submitted fields
Send different Facebook Messenger templates or responses depending on specific criteria captured in your CallRail phone call or form data.
🔄
Keep records updated as status changes
Ensure your tracking sheets and CRM contacts reflect the latest state whenever a phone call is updated or started in CallRail.
👥
Add or update instead of creating duplicates
Match incoming CallRail phone numbers against existing records to update current entries rather than cluttering your database.
⏱️
Handle later status changes and completions
Trigger automated follow-ups when outbound calls complete or SMS conversations reach a resolution milestone.
🔗
Extend your workflow to Google Sheets
Log every CallRail call detail into Google Sheets while simultaneously sending confirmation updates through Facebook Messenger.
And much more...

Who is CallRail + Facebook Messenger integration for?

Sales teams, customer support agents, and marketing professionals rely on this integration to eliminate manual data entry, streamline client communication, and ensure instant follow-ups after every phone call.

Performance marketers
Performance marketers
Customer support teams
Customer support teams
Account managers
Account managers
Sales departments
Sales departments
Operations coordinators
Operations coordinators
Client success managers
Client success managers
📈
Performance marketers
You're running ad campaigns across multiple channels but your reporting sheet only updates when someone manually exports phone leads, so the call metrics you're optimising against are always a few hours behind — with this integration, every completed call triggers an update instantly and your campaign data stays current.
Customer support teams
You manage incoming phone inquiries and text messages but miss urgent client requests because notifications get buried in your inbox — automating both apps means every completed call or captured form dispatches an instant message straight to Facebook Messenger so your team acts without delay.
📋
Account managers
You answer to clients who want immediate proof of communication progress after inbound calls occur, but manual logging leaves frustrating gaps in your tracking — connecting these apps means every interaction is recorded and messaged automatically, keeping stakeholders fully informed.
📞
Sales departments
You receive high volumes of inbound phone calls every day and your reps struggle to manually copy caller details into messaging channels before leads go cold — with this integration, every phone call is captured and processed instantly, ensuring zero missed sales opportunities.
🔄
Operations coordinators
You depend on upstream phone conversations to trigger downstream team tasks, but delayed handoffs cause bottlenecks in your daily workflow — this integration means every completed call instantly kicks off the next step, ensuring seamless operational handoffs.
🗂️
Client success managers
You need a reliable history of every phone interaction and form submission, but manual record-keeping always leaves missing entries in your database — automating both apps means every record is captured accurately, providing a complete customer timeline.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Facebook Messenger + CallRail

Build and manage your Facebook Messenger + CallRail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + CallRail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect CallRail to Facebook Messenger?
Frequently Asked Questions
You can connect CallRail to Facebook Messenger in 1 click using ready templates on Integrately or ask Integrately AI to build the automation and map the fields.
Can I send Facebook Messenger messages automatically when a CallRail phone call is completed?
Frequently Asked Questions
Can I connect CallRail, Facebook Messenger, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Facebook Messenger?
Frequently Asked Questions
How are completed phone calls handled between CallRail and Facebook Messenger?
Frequently Asked Questions
Can I trigger messages when a CallRail form is captured?
Frequently Asked Questions
Do I need coding skills to connect CallRail and Facebook Messenger?
Frequently Asked Questions
Is the CallRail and Facebook Messenger integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect CallRail or Facebook Messenger With 1500+ Other Apps

CallRail
Popular CallRail Integrations
Connect CallRail to CRMs, analytics platforms, and marketing tools to track and optimize your inbound phone leads.
See All
CallRail Integrations arrow right
No popular apps found
Facebook Messenger
Popular Facebook Messenger Integrations
Sync Facebook Messenger with customer support desks, team chat apps, and email marketing tools to streamline communication.