CallRail + Insightly Integration

Integrate CallRail to Insightly in one click, or tell Integrately AI how you want each call handled. Capture inbound calls, create matching leads in your CRM, update contact records, and trigger follow-ups automatically.

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1.
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
  • Insightly
    Task is created in Insightly
  • Insightly
    Lead is created in Insightly
  • Insightly
    Lead is updated in Insightly
  • Insightly
    Organisation is added in Insightly
  • Insightly
    Organisation is updated in Insightly
  • Insightly
    Contact is updated in Insightly
  • Insightly
    Contact is created in Insightly
  • Insightly
    Project is created in Insightly
  • Insightly
    Opportunity is created in Insightly
  • Insightly
    Opportunity is updated in Insightly
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2.
  • Insightly
    Update task in Insightly
  • Insightly
    Update Contact in Insightly
  • Insightly
    Get task by ID in Insightly
  • Insightly
    Get organization by ID in Insightly
  • Insightly
    Get opportunity by ID in Insightly
  • Insightly
    Update opportunity in Insightly
  • Insightly
    Create contact in Insightly
  • Insightly
    Search contact in Insightly
  • Insightly
    Create opportunity in Insightly
  • Insightly
    Create lead in Insightly
  • Insightly
    Search lead in Insightly
  • Insightly
    Create task in Insightly
  • Insightly
    Search user in Insightly
  • Insightly
    Create organisation in Insightly
  • Insightly
    Search organisation in Insightly
  • Insightly
    Create project in Insightly
  • Insightly
    Search project in Insightly
  • Insightly
    Get contact by id in Insightly
  • Insightly
    Search opportunity in Insightly
  • Insightly
    Delete opportunity in Insightly
  • Insightly
    Link objects in Insightly
  • Insightly
    Get project by ID in Insightly
  • Insightly
    Update project in Insightly
  • Insightly
    Delete project in Insightly

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Ready Workflows Ready Workflows for CallRail + Insightly Integration

Capture inbound calls, create leads, update customer records, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
CallRail + Insightly Integration

Create Insightly contact for new CallRail form

When someone completes your CallRail, a new contact is automatically created in your Insightly. This way, you can quickly follow up with the form and turn them into a customer!

Plus, all of the information from the CallRail is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a CallRail - Insightly integration set up makes it easy to manage your customer relationships and grow your business.
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CallRail + Insightly Integration

Create Insightly contact for new CallRail contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CallRail - Insightly integration, anytime a new CallRail contact is created, an Insightly contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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CallRail + Insightly Integration

Create Insightly opportunity for new CallRail form

Integrating your Insightly with your CallRail, can help you automatically create new opportunitys based on forms recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This CallRail - Insightly integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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CallRail + Insightly Integration

Create Insightly opportunity from new CallRail contact

Anytime a new contact is created in your CallRail, a new opportunity will automatically be created in your Insightly. This ensures that all of your opportunity are linked to the right contact, and that you never miss an opportunity to follow up with a new lead.

This CallRail - Insightly integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
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CallRail + Insightly Integration

Create Insightly task for new CallRail form

It's important to stay on top of your customer relationships, and one way to do that is to create Insightly tasks for new CallRail forms received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Insightly task for new CallRail form received today - your customers will thank you for it!
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CallRail + Insightly Integration

Create Insightly task for new CallRail contact

In CallRail, when you create a contact, it automatically creates a task in Insightly for that contact. This is a great way to keep track of all your interactions with each customer. You can also see all the task associated with a particular contact on their contact profile.

This makes it easy to stay organized and ensure no important steps are missed when working with a customer.
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Connect more apps to your CallRail + Insightly flow

Push call data to messaging tools, email marketing lists, and support desks to keep your teams aligned after every conversation. Pick a combination and activate it in one click.

CallRail
Insightly
+
Facebook Lead AdsFacebook Lead Ads (4)
+
MailchimpMailchimp (4)
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
GmailGmail (4)
C
I
F
When a phone call is completed in CallRail, create a lead in Insightly, and create a custom audience lead in Facebook Lead Ads
CallRail inbound calls instantly populate Insightly leads and update Facebook Lead Ads audiences without manual data entry.
C
I
F
When an outbound call is completed in CallRail, create a contact in Insightly, and create a lead in Facebook Lead Ads
Outbound call results are logged into Insightly and reflected in Facebook Lead Ads automatically.
C
I
F
When an SMS is sent in CallRail, update Contact in Insightly, and create lead in Facebook Lead Ads
SMS conversations in CallRail update your Insightly contact records and sync with Facebook Lead Ads.
C
I
F
When a Form is captured in CallRail, create opportunity in Insightly, and create lead in Facebook Lead Ads
Form submissions captured in CallRail create Insightly opportunities and sync with Facebook Lead Ads.

Supported triggers and actions for CallRail and Insightly

Mix and match to build the exact automation you need

CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
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No action is available
Insightly
Insightly Triggers & Actions
Task is created in Insightly
Triggers the automation when a new task is created
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Lead is created in Insightly
Triggers the automation when a new lead is created
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Lead is updated in Insightly
Triggers the automation when the lead information is updated
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Organisation is added in Insightly
Triggers the automation when a new organization is created
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Organisation is updated in Insightly
Triggers the automation when any organization's profile is modified
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Contact is updated in Insightly
Triggers the automation when a contact is updated
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Contact is created in Insightly
Triggers the automation when a new contact is created
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Project is created in Insightly
Triggers the automation when a new project is created
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Opportunity is created in Insightly
Triggers the automation when any opportunity is updated
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Opportunity is updated in Insightly
Triggers the automation when an opportunity is updated
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Update task in Insightly
Updated a task
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Update Contact in Insightly
Updates contact information
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Get task by ID in Insightly
Retrieves task details based on ID
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Get organization by ID in Insightly
Retrieves organization details based on ID
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Get opportunity by ID in Insightly
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Update opportunity in Insightly
Updates the opportunity details as needed
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Create contact in Insightly
Adds a new contact to the database
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Search contact in Insightly
Finds and retrieves contact information
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Create opportunity in Insightly
Creates a new instance of the support system
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Create lead in Insightly
Generates new leads for potential customers
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Search lead in Insightly
Retrieves information for a particular lead
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Create task in Insightly
Creates a new task
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Search user in Insightly
Searches for a user
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Create organisation in Insightly
Generates a new invoice
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Search organisation in Insightly
Finds and retrieves information about a organization
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Create project in Insightly
Creates a new project
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Search project in Insightly
Searches for a project
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Get contact by id in Insightly
Retrieves a contact's information based on their id
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Search opportunity in Insightly
Searches for a opportunity
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Delete opportunity in Insightly
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Link objects in Insightly
Try it →
Get project by ID in Insightly
Searches for a project using the id
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Update project in Insightly
Updates a project
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Delete project in Insightly
Auomatically deletes a project
Try it →

What can you automate with CallRail + Insightly?

Streamline your call logging, lead creation, and CRM management with automated workflows.

What you can automate?
📞
Create CRM leads from completed phone calls
Automatically generate a new lead in Insightly the moment a phone call is completed in CallRail, capturing caller ID, duration, and attribution source without manual entry.
📝
Capture every submitted form field
Map all custom form inputs and source trackers captured in CallRail directly into your Insightly contact and opportunity fields for comprehensive record-keeping.
🔔
Alert your team instantly on new calls
Send instant notifications to your sales channel or specific team members as soon as an inbound call starts or completes, ensuring rapid follow-up.
🔀
Route records based on call duration
Set up conditional workflows that create high-priority opportunities for extended calls while routing standard inquiries to general lead queues.
🔄
Keep contact records updated automatically
Update existing Insightly contact and organisation details whenever follow-up SMS messages or outbound calls are logged in CallRail.
👥
Prevent duplicates with smart search and update
Search for existing contacts by phone number or email before creating new entries, updating existing records instead of cluttering your CRM.
📋
Manage follow-up tasks and projects
Automatically create tasks or project entries in Insightly following completed phone conversations or captured form submissions.
Extend your workflow to messaging apps
Connect CallRail and Insightly with Slack, Gmail, or Mailchimp to trigger multi-step team alerts and email marketing sequences automatically.
And much more...

Who is CallRail + Insightly integration for?

Sales teams, marketing agencies, and customer success managers relying on phone interactions need seamless tracking to ensure no lead slips through the cracks.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Agency account managers
Agency account managers
Customer support leads
Customer support leads
Business development executives
Business development executives
Revenue operations analysts
Revenue operations analysts
📈
Performance marketers
You're running campaigns across multiple ad sets but your tracking dashboard only updates when someone manually exports phone leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new call lands in your CRM instantly and your campaign data stays current.
💼
Sales representatives
You spend your day taking inbound prospect calls but waste valuable minutes manually typing caller details into your CRM after every conversation, so follow-up emails go out late and prospects lose interest — automating both apps means every lead record populates instantly so you can call back faster.
📊
Agency account managers
You report on phone lead generation for multiple clients each week, but piecing together call tracking logs with CRM pipeline stages requires hours of tedious spreadsheet work — connecting these apps means your client data syncs automatically and reporting accurate numbers takes minutes instead of hours.
🎧
Customer support leads
Your support line receives heavy call volumes daily, but unlogged phone inquiries make it difficult to trace customer history or create follow-up tasks in your ticketing pipeline — this integration means every inbound call instantly generates a tracked record so customer issues never get lost.
🤝
Business development executives
You rely on timely inbound inquiries to hit aggressive quarterly targets, but delayed notifications mean high-intent prospects often reach competitors first — automating both apps means immediate lead creation and instant team alerts the moment a call concludes.
🔍
Revenue operations analysts
You audit attribution data across marketing and sales channels, but fragmented tracking creates blind spots between inbound calls and closed deals — integrating these apps means reliable end-to-end audit trails and complete visibility into your revenue pipeline.
Our team

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Why choose Integrately to automate CallRail + Insightly

Build and manage your CallRail + Insightly automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect CallRail + Insightly with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect CallRail to Insightly?
Frequently Asked Questions
You can connect CallRail to Insightly in 1-click using ready templates or ask Integrately AI to build the automation. It takes seconds to link your accounts and start syncing call data with Insightly, Slack, and Gmail.
Can I automatically create Insightly leads from inbound CallRail phone calls?
Frequently Asked Questions
Can I connect CallRail, Insightly, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Insightly?
Frequently Asked Questions
How does CallRail handle call data syncing here?
Frequently Asked Questions
How are Insightly contact records updated during calls?
Frequently Asked Questions
Do I need coding skills to automate CallRail and Insightly?
Frequently Asked Questions
Is the CallRail and Insightly integration free?
Frequently Asked Questions
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You Can Also Connect CallRail or Insightly With 1500+ Other Apps

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Sync Insightly with billing, project management, and customer support tools to unify your business operations.
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