Campaign Monitor + Zendesk Integration

Integrate Campaign Monitor to Zendesk in one click, or tell Integrately AI how you want each subscriber handled. Create support tickets, update contact details, alert your support team, and trigger follow-up emails automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Campaign Monitor
    Subscriber is added to list in Campaign Monitor
  • Campaign Monitor
    Subscriber is removed from list in Campaign Monitor
  • Campaign Monitor
    Email is clicked in Campaign Monitor
  • Campaign Monitor
    Email is openned in Campaign Monitor
  • Campaign Monitor
    Campaign is emailed to someone bounce in Campaign Monitor
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Campaign Monitor
    Add Subscriber in Campaign Monitor
  • Campaign Monitor
    Update subscriber in Campaign Monitor
  • Campaign Monitor
    Search Subscriber in Campaign Monitor
  • Campaign Monitor
    Unsubscribe subscriber in Campaign Monitor
  • Campaign Monitor
    Send Smart Transactional Email in Campaign Monitor
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Campaign Monitor + Zendesk Integration

Create support tickets, update contact information, notify your support team, and trigger follow-up emails, all in just one click.

Most popular automationsmost-popular-automations
Zendesk + Campaign Monitor Integration

Create Campaign Monitor contact for new Zendesk ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Zendesk - Campaign Monitor integration. It will automatically create a Campaign Monitor contact for new Zendesk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Campaign Monitor contacts for every Zendesk ticket is a great place to start.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Campaign Monitor + Zendesk flow

Keep customer records updated, alert teams in chat, and log support notes across your entire stack. Pick a combination and activate it in one click.

Campaign Monitor
Zendesk
+
SalesforceSalesforce (2)
+
Jira Software CloudJira Software Cloud (2)
+
SlackSlack (2)
+
HubSpotHubSpot (2)
+
Google DriveGoogle Drive (2)
+
NotionNotion (2)
C
Z
S
Add every new Campaign Monitor subscriber to Zendesk as a support ticket, and create a lead in Salesforce.
New subscribers in Campaign Monitor instantly generate Zendesk support tickets and create leads in Salesforce without manual exporting.
Z
C
S
When a Zendesk ticket is solved, update the subscriber in Campaign Monitor and update the lead in Salesforce.
Solved tickets in Zendesk automatically update subscriber statuses in Campaign Monitor and refresh lead records in Salesforce.

Supported triggers and actions for Campaign Monitor and Zendesk

Mix and match to build the exact automation you need

Campaign Monitor
Campaign Monitor Triggers & Actions
Subscriber is added to list in Campaign Monitor
Triggers the automation when a subscriber is added to a list
Try it →
Subscriber is removed from list in Campaign Monitor
Triggers the automation when a subscriber is removed from a list
Try it →
Email is clicked in Campaign Monitor
Triggers the automation when an email link is clicked by the recipient
Try it →
Email is openned in Campaign Monitor
Triggers the automation when an email is opened
Try it →
Campaign is emailed to someone bounce in Campaign Monitor
Triggers the automation when a campaign email is bounced
Try it →
Add Subscriber in Campaign Monitor
Adds a new contact to your subscriber list
Try it →
Update subscriber in Campaign Monitor
Updates subscriber information
Try it →
Search Subscriber in Campaign Monitor
Looks up and retrieves subscriber information
Try it →
Unsubscribe subscriber in Campaign Monitor
Removes a subscriber from the mailing list
Try it →
Send Smart Transactional Email in Campaign Monitor
Sends a smart transactional email
Try it →
Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
Try it →
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
Try it →
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Try it →
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it →
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it →
View is created in Zendesk
Triggers the automation when a new view is created
Try it →
User is created in Zendesk
Triggers the automation when a new user is created
Try it →
Group is created in Zendesk
Triggers the automation when a new group is created
Try it →
Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it →
Get organization by id in Zendesk
Try it →
Create ticket in Zendesk
Generates a new ticket
Try it →
Update ticket in Zendesk
Updates ticket information
Try it →
Add comment to ticket in Zendesk
Adds a comment to a ticket
Try it →
Search ticket in Zendesk
Searches for a ticket
Try it →
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Try it →
Create user in Zendesk
Generates a new user account
Try it →
Update user in Zendesk
Updates user information
Try it →
Search agent in Zendesk
Searches for agent based on criteria
Try it →
Search user in Zendesk
Searches for a user
Try it →
Get user by id in Zendesk
Retrieves user information using their id
Try it →
Create organization in Zendesk
Generates a new invoice
Try it →
Update organization in Zendesk
Updates organization information
Try it →
Search organization in Zendesk
Finds and retrieves information about a organization
Try it →
Search group in Zendesk
Searches for a group
Try it →

What can you automate with Campaign Monitor + Zendesk?

Streamline your customer support and email marketing by syncing subscribers, automating tickets, and keeping records unified across platforms.

What you can automate?
🎫
Create support tickets from new subscribers automatically
Generate a Zendesk support ticket the moment a subscriber is added to list in Campaign Monitor, eliminating manual copy-pasting between your email platform and helpdesk.
📋
Capture every submitted subscriber and ticket detail
Map all available form answers and customer attributes into your destination tickets instead of just basic names and emails, ensuring comprehensive context for agents.
🔔
Notify your support team instantly in chat
Send real-time alerts to your team channels as soon as new support tickets or subscriber updates occur across your connected platforms.
🔀
Route requests based on submitted field values
Direct high-priority subscriber issues to specialised support queues or VIP queues based on custom fields submitted during campaign sign-ups.
🔄
Keep subscriber statuses updated in real time
Ensure email lists and customer records reflect the latest support interactions by updating subscriber statuses whenever tickets change.
🔍
Search and update instead of creating duplicates
Check existing customer databases before writing new entries, updating existing records when matching subscribers or tickets are found.
Handle later status changes like solved tickets
Trigger automated follow-ups or list updates when a Zendesk ticket is solved or marked resolved by your support team.
Extend your workflow to team collaboration apps
Connect Campaign Monitor and Zendesk with Slack or other business tools to build powerful multi-step operational pipelines.
And much more...

Who is Campaign Monitor + Zendesk integration for?

Marketing and support teams managing subscriber growth and customer requests benefit by eliminating manual data entry, ensuring faster response times, and keeping communication records unified.

Performance marketers
Performance marketers
Support leads
Support leads
Account managers
Account managers
Customer support reps
Customer support reps
Operations managers
Operations managers
Data analysts
Data analysts
📈
Performance marketers
You're tracking campaign email engagement in Campaign Monitor, but new subscriber queries never reach your support desk without manual exporting — automating both apps means every subscriber instantly becomes a support ticket and your pipeline stays accurate.
🎧
Support leads
You manage customer service queues in Zendesk, but subscription status updates live separately in Campaign Monitor, leaving your agents blind to marketing context — with this integration, every subscriber change updates support records and agents see complete histories.
🤝
Account managers
You monitor client communications in Campaign Monitor, but service requests are logged days late in Zendesk, causing delayed follow-ups — connecting these apps means support tickets are generated automatically and response times drop immediately.
🎫
Customer support reps
You handle inbound requests in Zendesk, but subscriber data remains locked in Campaign Monitor until manually cross-referenced, slowing down ticket resolution — automating both apps means contact details sync instantly and tickets get resolved faster.
⚙️
Operations managers
You oversee customer workflows across Campaign Monitor and Zendesk, but manual handoffs cause missed subscriber updates and broken service queues — this integration means every event flows smoothly between platforms without manual oversight.
📊
Data analysts
You review campaign and support metrics, but siloed data between Campaign Monitor and Zendesk creates reporting gaps and inaccurate customer insights — automating both apps means unified records flow seamlessly into your reports.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Campaign Monitor + Zendesk

Build and manage your Campaign Monitor + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Campaign Monitor + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Campaign Monitor to Zendesk?
Frequently Asked Questions
You can connect Campaign Monitor to Zendesk in 1-click using ready templates on Integrately. Link your accounts, select your trigger, and let Integrately AI build your workflow instantly.
How can I automatically create Zendesk tickets from new Campaign Monitor subscribers?
Frequently Asked Questions
Can I connect Campaign Monitor, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Campaign Monitor and Zendesk?
Frequently Asked Questions
How does Campaign Monitor handle subscriber list updates in this integration?
Frequently Asked Questions
Can Zendesk trigger actions when support tickets are solved?
Frequently Asked Questions
Do I need coding skills to automate Campaign Monitor and Zendesk?
Frequently Asked Questions
Is the Campaign Monitor and Zendesk integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Campaign Monitor or Zendesk With 1500+ Other Apps

Campaign Monitor
Popular Campaign Monitor Integrations
Connect Campaign Monitor with email marketing, analytics, and CRM tools to track subscriber growth and campaign engagement.
Zendesk
Popular Zendesk Integrations
Connect Zendesk with customer service, chat, and helpdesk tools to manage tickets and resolve issues faster.
See All
Zendesk Integrations arrow right
No popular apps found