Canny + Mention Integration
Integrate Canny to Mention in one click, or tell Integrately AI how you want each feedback post handled. Track customer feedback, trigger brand monitoring alerts, update your dashboard, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Post is created in Canny Instant- Post status is changed in Canny Instant
- Post JIRA issue is linked in Canny Instant
- Comment is created in Canny Instant
- Vote is created in Canny Instant
Alert is added in Mention- Mention is created in Mention
2.
- Create alert in Mention
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Ready Workflows for Canny + Mention Integration
Create brand alerts from customer feedback posts, monitor brand mentions, track feedback status updates, and notify your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Canny + Mention flow
Capture feedback posts, route alerts to your team, and log records across your stack. Pick a combination and activate it in one click.
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Slack (5)
Slack (5) +
Jira Software Cloud (5)
Jira Software Cloud (5) +
HubSpot (5)
HubSpot (5) +
Zendesk (5)
Zendesk (5) +
Notion (5)
Notion (5) +
Intercom (5)
Intercom (5) C
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Add every new Canny post to Mention and notify your team instantly on Slack
New Canny feedback posts create a Mention alert immediately and notify your team on Slack, so nobody misses a critical customer request.
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When a Canny post status changes, create a Mention alert and post an update in Slack
Updated Canny post statuses trigger Mention alerts and notify your Slack channel, keeping everyone informed of feedback progress.
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When a Jira issue is linked in Canny, trigger a Mention alert and notify your team on Slack
Linked Jira issues in Canny instantly create Mention alerts and alert your Slack channel, bridging development and monitoring workflows.
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Turn every new Canny comment into a Mention alert and notify your support channel in Slack
New comments on Canny posts generate Mention alerts and notify your support team in Slack for faster follow-up.
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When a new vote is created in Canny, log a Mention alert and announce it on Slack
New votes on Canny posts trigger Mention alerts and announce the milestone in Slack so popular feedback gets noticed.
Supported triggers and actions for Canny and Mention
Mix and match to build the exact automation you need
What can you automate with Canny + Mention + Mention?
Streamline your feedback tracking and brand monitoring by connecting Canny and Mention workflows end-to-end.
🚀
Trigger Mention alerts from new Canny posts automatically
Every time a customer submits a feedback post in Canny, an alert is created in Mention instantly. Eliminate manual copying and keep your monitoring tools synchronized.
📝
Capture every submitted feedback field and comment
Map available Canny post details, comment texts, and vote counts into your destination records. Your database captures full context for every customer submission.
🔔
Tell the right team member the moment feedback arrives
Send instant notifications to your team on Slack or via email whenever a high-priority Canny post or Mention alert is generated.
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Route records based on submitted post details
Perform different actions depending on specific categories or tags submitted in Canny posts. Direct enterprise feedback to specialized review channels.
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Keep your destination records updated as statuses change
When a Canny post status changes from open to resolved, automatically update your tracking sheets and notification channels.
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Add or update records instead of creating duplicates
Check existing database items before logging new Canny feedback or Mention data, ensuring your workspace remains clean and organized.
⏱️
Handle later lifecycle updates and resolved statuses
Manage follow-up actions when feedback posts are completed, Jira issues are linked, or customer votes reach key milestones.
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Extend your workflow to Slack and other popular tools
Connect your core Canny and Mention automation to Slack, Notion, Jira, or HubSpot for a comprehensive multi-step workflow.
And much more...
Who is Canny + Mention integration for?
Connecting customer feedback management with real-time brand monitoring helps product teams, marketers, and support leaders eliminate manual data silos and act on insights instantly.
Data Analysts
Customer Support Leads
Product Managers
Community Managers
Engineering Leads
Operations Teams
📈
Data Analysts
You're pulling customer feedback metrics from Canny and brand mentions from Mention into reports, but your analysis sheet only updates when someone manually exports posts, so your tracking counts are always hours behind — this integration means every new post and mention syncs instantly and your analytics stay current.
⚡
Customer Support Leads
You need to act fast on customer complaints appearing in Canny or brand discussions in Mention, but you find out about critical issues too late because notifications are fragmented — this integration means every feedback item and mention triggers immediate alerts so your support team responds right away.
📋
Product Managers
You answer to stakeholders and clients who want to see real-time progress on requested feedback posts and brand visibility metrics, but compiling manual status updates takes hours — this integration means every post update and mention alert flows directly into your workspace for effortless stakeholder reporting.
🔄
Community Managers
The volume of user comments, votes, and brand mentions is too high for anyone to keep up with by hand, leading to missed customer discussions — this integration means every incoming interaction is automatically tracked and logged without manual oversight.
⚙️
Engineering Leads
You own the development phase and depend on customer success or product teams to hand over verified feedback items, but crucial details often get lost in transit — this integration means every feedback post and related mention passes seamlessly into your project tracker with all details intact.
🗂️
Operations Teams
You need a reliable history of customer sentiment and product requests, but you keep finding gaps in your records due to manual entry errors — this integration means every feedback post, vote, and mention is logged reliably with zero missing entries.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Canny + Mention
Build and manage your Canny + Mention automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
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24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Canny to Mention?
You can connect Canny to Mention instantly using 1-click workflows or Integrately AI to set up custom logic between Canny, Mention, and tools like Slack, HubSpot, and Notion.
Can I automatically create Mention brand alerts when new feedback posts are submitted in Canny?
Can I connect Canny, Mention, and Slack?
What is a good Zapier alternative for Canny and Mention?
How does Canny feedback data get handled in this integration?
Can I track brand alerts and mentions alongside Canny posts?
Do I need coding skills to automate Canny and Mention?
Is the Canny and Mention integration free?
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