Canny + Smartsheet Integration

Integrate Canny to Smartsheet in one click, or tell Integrately AI how you want each post handled. Organise feedback, update your sheets, alert your team, and track project outcomes automatically.

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1.
  • Canny
    Post is created in Canny Instant
  • Canny
    Post status is changed in Canny Instant
  • Canny
    Post JIRA issue is linked in Canny Instant
  • Canny
    Comment is created in Canny Instant
  • Canny
    Vote is created in Canny Instant
  • Smartsheet
    Row is added in Smartsheet
  • Smartsheet
    Row is updated in Smartsheet
  • Smartsheet
    Attachment is added in Smartsheet
  • Smartsheet
    Comment is added in Smartsheet
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2.
  • Smartsheet
    Add attachment to row in Smartsheet
  • Smartsheet
    Search row in Smartsheet
  • Smartsheet
    Update row in Smartsheet
  • Smartsheet
    Add row in Smartsheet
  • Smartsheet
    Send row in Smartsheet
  • Smartsheet
    Copy row in Smartsheet
  • Smartsheet
    Move row in Smartsheet
  • Smartsheet
    Add discussion to row in Smartsheet
  • Smartsheet
    Create sheet from a template in Smartsheet
  • Smartsheet
    Share sheet in Smartsheet
  • Smartsheet
    Create sheet from existing sheet in Smartsheet
  • Smartsheet
    Send sheet in Smartsheet
  • Smartsheet
    Create workspace in Smartsheet
  • Smartsheet
    Copy workspace in Smartsheet
  • Smartsheet
    Share workspace in Smartsheet
  • Smartsheet
    Copy folder in Smartsheet

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Ready Workflows Ready Workflows for Canny + Smartsheet Integration

Capture feedback, organise responses, keep sheets updated, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Canny + Smartsheet Integration

Create Smartsheet row for new Canny post

As any project manager would agree, spreadsheets are essential for tracking progress and ensuring that tasks are completed on time. However, manually creating a new Smartsheet row for every new Canny post can be time-consuming and error-prone.

This process can be automated using Integrately's Canny - Smartsheet integration. With this integration, a new Smartsheet row will be created for every new Canny post.

This will save time and ensure that your project data is always up-to-date.
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Connect more apps to your Canny + Smartsheet flow

Send customer feedback to your CRM, alert teams in messaging apps, and sync data across your workspace. Pick a combination and activate it in one click.

Canny
Smartsheet
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Jira Software CloudJira Software Cloud (5)
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SlackSlack (5)
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HubSpotHubSpot (4)
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SalesforceSalesforce (4)
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ZendeskZendesk (4)
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Google DriveGoogle Drive (4)
C
S
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Add every new Canny post to your Smartsheet sheet, and create a corresponding issue in Jira Software Cloud.
New Canny feedback lands in your Smartsheet sheet instantly while opening a tracking issue in Jira Software Cloud, so your product and engineering teams stay aligned.
C
S
J
When a Canny post status changes, update the matching Smartsheet row and update the issue status in Jira Software Cloud.
Post status updates in Canny automatically refresh your Smartsheet sheet and advance the linked Jira Software Cloud issue without manual intervention.
C
S
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When a Jira Software Cloud issue is linked in Canny, add the issue details to your Smartsheet sheet.
Linking a Jira Software Cloud issue to a Canny post automatically records the reference inside your Smartsheet tracking sheet.
C
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If a new Canny comment mentions a blocker, add a row to Smartsheet and flag the issue in Jira Software Cloud.
Urgent customer comments in Canny immediately create a flagged row in Smartsheet and an urgent ticket in Jira Software Cloud.
C
S
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Use Claude to summarise new Canny votes, save the summary in Smartsheet, and create a backlog task in Jira Software Cloud.
Claude analyses voting trends on new Canny posts, writes a summary into Smartsheet, and creates an organised backlog task in Jira Software Cloud.

Supported triggers and actions for Canny and Smartsheet

Mix and match to build the exact automation you need

Canny
Canny Triggers & Actions
Instant
Post is created in Canny
Triggers the automation when a new post is created
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Instant
Post status is changed in Canny
Triggers the automation when the status of a post is changed
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Instant
Post JIRA issue is linked in Canny
Triggers the automation when a JIRA issue is linked to a post
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Instant
Comment is created in Canny
Triggers the automation when a new comment is created
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Instant
Vote is created in Canny
Triggers the automation when a user votes
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No action is available
Smartsheet
Smartsheet Triggers & Actions
Row is added in Smartsheet
Triggers the automation when a new row is added to a spreadsheet
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Row is updated in Smartsheet
Triggers the automation when a row is updated
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Attachment is added in Smartsheet
Triggers the automation when a new attachment is added
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Comment is added in Smartsheet
Triggers the automation when a comment is added
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Add attachment to row in Smartsheet
Attaches a file to a row
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Search row in Smartsheet
Searches and retrieve a row of data within a dataset
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Update row in Smartsheet
Updates a specified row in a spreadsheet or database
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Add row in Smartsheet
Adds a new row to the particular spreadsheet
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Send row in Smartsheet
Sends a row
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Copy row in Smartsheet
Duplicates a row of data within a spreadsheet
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Move row in Smartsheet
Relocates a selected row of data to a new position within the spreadsheet
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Add discussion to row in Smartsheet
Adds a discussion thread to a row
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Create sheet from a template in Smartsheet
Creates a new sheet from a template
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Share sheet in Smartsheet
Shares a sheet
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Create sheet from existing sheet in Smartsheet
Creates a new sheet based on an existing one
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Send sheet in Smartsheet
Sends a sheet
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Create workspace in Smartsheet
Creates a new workspace
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Copy workspace in Smartsheet
Duplicates a workspace to create a new identical workspace
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Share workspace in Smartsheet
Shares a workspace
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Copy folder in Smartsheet
Duplicate a folder and all its contents
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What can you automate with Canny + Smartsheet?

Streamline your customer feedback operations by syncing every post, vote, and status update directly into your Smartsheet workspace.

What you can automate?
🔄
Sync every new Canny post to Smartsheet
Capture every customer feedback post as soon as it is submitted in Canny and log it automatically as a new row in your Smartsheet tracking sheet.
📋
Capture all submitted feedback fields
Map post titles, descriptions, author details, and categories into separate Smartsheet columns instead of basic summaries, making your sheet a powerful review tool.
🔔
Alert your team instantly on updates
Notify team members in Slack or email whenever high-value feedback arrives or when a post reaches significant voting milestones.
🔀
Route feedback based on custom criteria
Trigger different workflows depending on whether a post comes from an enterprise tier account or matches specific product categories.
✏️
Keep destination sheets up to date
Automatically update existing Smartsheet rows whenever feedback post details are edited or refined in Canny.
🔍
Prevent duplicate records with smart search
Search your Smartsheet sheet before adding new entries to ensure feedback items are updated rather than duplicated.
🏁
Handle later status changes automatically
Update Smartsheet tracking rows immediately when post statuses change from under review to completed or shipped.
🔌
Extend your workflow to external apps
Connect your Canny and Smartsheet automation with Jira Software Cloud to open engineering tickets automatically.
And much more...

Who is Canny + Smartsheet integration for?

Product managers, operations leads, and customer success teams eliminate manual data entry and keep feedback tracking sheets current in real time.

Product managers
Product managers
Customer support leads
Customer support leads
Client success directors
Client success directors
Community managers
Community managers
Engineering leads
Engineering leads
Operations specialists
Operations specialists
📈
Product managers
You're reviewing feedback submissions in Canny but your tracking sheet only updates when someone manually exports rows, so your priority counts are always a few hours behind — with this integration, every new post lands in the sheet instantly and your data stays current.
🚨
Customer support leads
You need to act fast on customer feature requests, and you find out about urgent discussions too late to help — with this integration, every comment creates a sheet row instantly and your response times improve.
🤝
Client success directors
You answer to key clients who want to see progress on their requested features, but manual reporting leaves gaps — with this integration, sheet updates reflect status changes automatically and client reviews run smoothly.
⚡
Community managers
The volume of voting and feedback posts is too high for anyone to keep up by hand, leading to missed insights — with this integration, every vote and post logs automatically and your tracking stays accurate.
🔧
Engineering leads
You depend on product teams to hand over structured feedback lists before planning sprints, but manual spreadsheets stall development — with this integration, every submission populates your tracking sheet instantly and sprint planning starts on time.
🗂️
Operations specialists
You need a reliable history of all customer feedback and keep finding gaps in your manual logs — with this integration, every event is captured in Smartsheet without exception and your audit trails remain complete.
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Why choose Integrately to automate Canny + Smartsheet

Build and manage your Canny + Smartsheet automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Canny + Smartsheet with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Canny to Smartsheet?
Frequently Asked Questions
You can connect Canny to Smartsheet in one click using Integrately. Choose from 20 million+ ready automation templates or ask Integrately AI to build the workflow for you, integrating with tools like Jira Software Cloud, Slack, and HubSpot instantly.
Can I automatically sync customer feedback posts from Canny to Smartsheet rows?
Frequently Asked Questions
Can I connect Canny, Smartsheet, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Canny and Smartsheet?
Frequently Asked Questions
How does Canny handle feedback data during integration?
Frequently Asked Questions
Can Smartsheet rows be updated automatically when post statuses change in Canny?
Frequently Asked Questions
How do I automate Canny and Smartsheet without coding?
Frequently Asked Questions
Is the Canny and Smartsheet integration free?
Frequently Asked Questions
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You Can Also Connect Canny or Smartsheet With 1500+ Other Apps

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Sync project tracking spreadsheets with analytics, accounting, and team collaboration tools across your stack.
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