CATS + Chatra Integration

You're reviewing candidate pipelines in CATS but your chat engagement logs only update when someone manually exports transcripts, so the applicant counts you're reviewing against are always a few hours behind — with this integration, every new chat candidate lands in your system instantly and your tracking stays current.

You need to interview top applicants immediately, but candidate messages sit in Chatra until someone notices, so qualified talent accepts other offers — this integration means every chat conversation creates a candidate record instantly so you can schedule interviews without delay.

You answer client questions about applicant status, but chat details remain trapped in Chatra instead of your CATS database, so progress updates require manual searching — automating both apps means every interaction syncs automatically and client reporting stays fully accurate.

You're processing hundreds of live chats weekly, but staff cannot manually create candidate profiles fast enough during peak hours, so applicant data gets lost — with this integration, every chat interaction automatically generates a candidate row and your pipeline stays complete.

You own the interview scheduling stage and depend on recruiters to hand over chat enquiries, but details get missed in handoffs, so candidates experience delayed follow-ups — this integration means every chat handoff flows directly into CATS tasks and your workflow moves without friction.

You need a reliable audit trail of applicant communications, but chat histories and CATS records remain disconnected, so compliance checks uncover missing contact logs — automating both apps means every candidate record includes complete chat details and your history remains fully documented.