CATS + Intercom Integration

Integrate CATS to Intercom in one click, or tell Integrately AI how you want each candidate handled. Track applications, create support profiles, update statuses, and notify your team automatically.

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1.
  • CATS
    Candidate is added to a job in CATS Instant
  • CATS
    Candidate is created in CATS Instant
  • CATS
    Job is created in CATS Instant
  • CATS
    Job status is changed in CATS Instant
  • CATS
    Candidate is updated in CATS Instant
  • CATS
    Pipeline is updated in CATS Instant
  • CATS
    User is updated in CATS Instant
  • CATS
    Contact is created in CATS Instant
  • CATS
    Contact status is changed in CATS Instant
  • CATS
    Contact is updated in CATS Instant
  • CATS
    Company status is changed in CATS Instant
  • CATS
    Company is updated in CATS Instant
  • CATS
    Company is created in CATS Instant
  • CATS
    Activity is created in CATS Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
Arrow Right
2.
  • CATS
    Create candidate in CATS
  • CATS
    Create job in CATS
  • CATS
    Search candidate in CATS
  • CATS
    Search company in CATS
  • CATS
    Search Job in CATS
  • CATS
    Create contact in CATS
  • CATS
    Search contact in CATS
  • CATS
    Create task in CATS
  • CATS
    Create company in CATS
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Create event in Intercom

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Ready Workflows Ready Workflows for CATS + Intercom Integration

Sync applicants, update conversation profiles, route tickets, and alert recruiters, all in just one click.

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Connect more apps to your CATS + Intercom flow

Streamline hiring handoffs, notify team channels, and log applicant documents across your recruiting stack. Pick a combination and activate it in one click.

CATS
Intercom
+
GreenhouseGreenhouse (8)
+
SlackSlack (8)
+
CalendlyCalendly (8)
+
ZoomZoom (8)
+
Google DocsGoogle Docs (8)
+
GmailGmail (8)
C
I
G
Add every new CATS candidate to your Greenhouse account, and update their profile in Intercom
New CATS candidates appear in Greenhouse instantly and update Intercom profiles automatically, eliminating manual data entry.
C
I
G
Log every new CATS job in Greenhouse, and create a company record in Intercom
New CATS job listings sync to Greenhouse and create company profiles in Intercom for streamlined tracking.
C
I
G
When a CATS job status changes to active, update Greenhouse and notify Intercom users
Job status updates in CATS instantly reflect in Greenhouse and trigger updates in Intercom.
G
C
I
Create a CATS task when a Greenhouse candidate is added, and update Intercom
New Greenhouse candidates generate follow-up tasks in CATS and refresh Intercom user profiles.
C
I
G
If a new CATS candidate is executive level, create a priority profile in Greenhouse and Intercom
Executive candidates from CATS automatically trigger priority creation in Greenhouse and Intercom.
C
I
G
When a CATS pipeline is updated, sync the record to Greenhouse and notify Intercom
Pipeline shifts in CATS update Greenhouse records and refresh Intercom user data.
C
I
G
Use Claude to evaluate CATS candidate notes, update Greenhouse, and log Intercom activity
AI analyses candidate notes from CATS, updates Greenhouse, and logs interaction details in Intercom.
C
I
G
S
Turn every new CATS candidate into a Greenhouse profile, create an Intercom user, and notify Slack
Candidates from CATS populate Greenhouse and Intercom while alerting your team on Slack.

Supported triggers and actions for CATS and Intercom

Mix and match to build the exact automation you need

CATS
CATS Triggers & Actions
Instant
Candidate is added to a job in CATS
Triggers the automation when a candidate is added to a job
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Instant
Candidate is created in CATS
Triggers the automation when a new candidate is added
Try it →
Instant
Job is created in CATS
Triggers the automation when a new job is created
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Instant
Job status is changed in CATS
Triggers the automation when the status of any job changes
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Instant
Candidate is updated in CATS
Triggers the automation when a candidate profile is updated
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Instant
Pipeline is updated in CATS
Triggers the automation when a pipeline is updated
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Instant
User is updated in CATS
Triggers the automation when a user's information is updated
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Instant
Contact is created in CATS
Triggers the automation when a new contact is created
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Instant
Contact status is changed in CATS
Triggers the automation when a contact's status is changed
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Instant
Contact is updated in CATS
Triggers the automation when a contact is updated
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Instant
Company status is changed in CATS
Triggers the automation when a company's status is changed
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Instant
Company is updated in CATS
Triggers the automation when a company is updated
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Instant
Company is created in CATS
Triggers the automation when a new company is created
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Instant
Activity is created in CATS
Triggers the automation when a new activity is created
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Create candidate in CATS
Generates a new candidate profile
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Create job in CATS
Generates new job
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Search candidate in CATS
Searches through candidate profiles
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Search company in CATS
Finds information about a company
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Search Job in CATS
Searches for a job
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Create contact in CATS
Adds a new contact to the database
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Search contact in CATS
Finds and retrieves contact information
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Create task in CATS
Creates a new task
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Create company in CATS
Generates a new company profile with given details
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Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
Try it →
Create event in Intercom
Adds a new contact to the contact list
Try it →

What can you automate with CATS + Intercom?

Streamline your recruitment workflows by connecting CATS applicant tracking with Intercom customer communication.

What you can automate?
🔄
Sync CATS candidates to Intercom automatically
Every time a candidate is created in CATS, an Intercom user profile is generated instantly. Eliminate manual copying and keep your applicant records fully aligned.
📋
Capture every submitted applicant field
Map complete applicant questionnaires and candidate details into your destination system instead of just names and emails, building richer talent profiles.
🔔
Notify the right recruiter immediately
Trigger instant team alerts in Slack or via email the moment a candidate reaches a crucial stage in your recruitment pipeline.
🔀
Route candidates based on submitted criteria
Apply conditional logic so senior applicants trigger executive alerts while standard applicants follow regular processing workflows.
🔄
Keep candidate statuses updated in real time
When job statuses or pipeline stages change in CATS, your Intercom and supporting tool records update instantly to prevent data drift.
🛡️
Prevent duplicate records and profiles
Search existing databases before creating new entries, ensuring clean candidate histories and avoiding redundant profile creation.
Handle later status changes and rejections
Automate follow-up actions when candidate pipeline stages update, interviews conclude, or positions close.
🔌
Extend your workflow to team apps
Connect your core CATS and Intercom automation to scheduling tools, document editors, and messaging apps to complete your operational stack.
And much more...

Who is CATS + Intercom integration for?

Recruiting teams, hiring managers, and support leads rely on this integration to keep applicant data synchronized and candidate communication running without manual delays.

Recruiting analytics managers
Recruiting analytics managers
Talent acquisition leads
Talent acquisition leads
Client account coordinators
Client account coordinators
High-volume recruiters
High-volume recruiters
Interview coordinators
Interview coordinators
HR administrators
HR administrators
📈
Recruiting analytics managers
You report on applicant pipeline velocities and hiring conversion rates, but your tracking data only updates when someone manually exports candidate records, so your conversion metrics are always hours behind — with this integration, every new candidate lands in your connected systems instantly and your pipeline reports stay current.
Talent acquisition leads
You need to act fast when top-tier applicants apply, and you find out too late because candidate records sit in separate applicant tracking queues — with this integration, every new candidate triggers instant profile creation and alerts so your recruiting team can engage top talent immediately.
🤝
Client account coordinators
You answer to hiring managers or outside stakeholders who want to see active recruitment progress, but compiling manual status reports takes hours of copying data — with this integration, applicant status changes sync across your tools automatically and give stakeholders real-time visibility.
📊
High-volume recruiters
The volume of inbound applicants is too high for anyone to keep up by hand across multiple customer communication channels, leading to missed follow-ups — with this integration, candidate records and support profiles synchronize automatically so no applicant slips through the cracks.
🎯
Interview coordinators
You own the scheduling step and depend on recruiters to hand over candidate details before you can book interviews, creating unnecessary communication delays — with this integration, candidate handoffs happen the moment a record is created so scheduling can begin instantly.
🗂️
HR administrators
You need a reliable history of candidate interactions and keep finding gaps in your recruitment logs because records were forgotten during manual data entry — with this integration, every candidate activity and status change is recorded automatically across your workspace.
Our team

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Why choose Integrately to automate CATS + Intercom

Build and manage your CATS + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect CATS + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect CATS to Intercom?
Frequently Asked Questions
You can connect CATS to Intercom in just 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking your applicant tracking and support systems with Slack, Gmail, and 1,500+ other apps.
How can I automatically sync CATS applicants with Intercom customer support profiles?
Frequently Asked Questions
Can I connect CATS, Intercom, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for CATS and Intercom?
Frequently Asked Questions
How does CATS handle candidate updates in automated workflows?
Frequently Asked Questions
Can Intercom conversations trigger updates in CATS?
Frequently Asked Questions
How do I set up CATS and Intercom integrations without coding?
Frequently Asked Questions
Is the CATS and Intercom integration free?
Frequently Asked Questions
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You Can Also Connect CATS or Intercom With 1500+ Other Apps

CATS
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Intercom
Popular Intercom Integrations
Sync Intercom with help desks, live chat software, and customer feedback tools to enhance support operations.
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