Chatbot + Customerly Integration

Integrate Chatbot to Customerly in one click, or tell Integrately AI how you want each lead handled. Capture incoming chat messages, create CRM leads, add tags, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Chatbot
    Message is received in Chatbot Instant
  • Customerly
    Lead is created in Customerly Instant
  • Customerly
    User is created in Customerly Instant
  • Customerly
    User is tagged in Customerly Instant
  • Customerly
    User is unsubscribed in Customerly Instant
  • Customerly
    Lead converted to user in Customerly Instant
Arrow Right
2.
  • Customerly
    Create user in Customerly
  • Customerly
    Add tag to user in Customerly
  • Customerly
    Create lead in Customerly

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Ready Workflows Ready Workflows for Chatbot + Customerly Integration

Capture chat messages, create leads, add tags, update your CRM, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Chatbot + Customerly Integration

Create Customerly contact for new Chatbot response

When someone completes your Chatbot, a new contact is automatically created in your Customerly. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Chatbot is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Chatbot - Customerly integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Chatbot + Customerly flow

Sync your customer conversations and CRM records with your wider business stack. Pick a combination and activate it in one click.

Chatbot
Customerly
+
ShopifyShopify (4)
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Google SheetsGoogle Sheets (4)
+
MailchimpMailchimp (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
StripeStripe (4)
C
C
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Create a Customerly lead from every Chatbot message and add a customer record in Shopify
Incoming Chatbot messages instantly create Customerly leads and Shopify customer records without manual data entry.
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C
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When a message is received in Chatbot, create a Customerly user and add an order in Shopify
Capture visitor details from chat messages directly into Customerly and record new orders in Shopify.
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C
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Create a Customerly lead when a chat message arrives and update Shopify customer information
Keep your Customerly CRM and Shopify customer directory perfectly synchronized from every chat interaction.
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Use ChatGPT to analyze Chatbot messages before creating a Customerly lead and Shopify order
AI evaluates incoming chat messages to structure customer data before creating records in Customerly and Shopify.

Supported triggers and actions for Chatbot and Customerly

Mix and match to build the exact automation you need

Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
Try it →
No action is available
Customerly
Customerly Triggers & Actions
Instant
Lead is created in Customerly
Triggers the automation when a new lead is created
Try it →
Instant
User is created in Customerly
Triggers the automation when a new user is created
Try it →
Instant
User is tagged in Customerly
Triggers the automation when a user is tagged
Try it →
Instant
User is unsubscribed in Customerly
Triggers the automation when a user is unsubscribed
Try it →
Instant
Lead converted to user in Customerly
Triggers the automation when a lead is successfully converted into a user
Try it →
Create user in Customerly
Generates a new user account
Try it →
Add tag to user in Customerly
Assigns a tag to a user based on particular criteria
Try it →
Create lead in Customerly
Generates new leads for potential customers
Try it →

What can you automate with Chatbot + Customerly?

Streamline your chat interactions and CRM data management with powerful automated workflows.

What you can automate?
Create Customerly leads from incoming chat messages instantly
Capture every visitor conversation from Chatbot and generate a new lead in Customerly the moment a message arrives. Eliminate manual data entry and ensure zero prospect inquiries slip through the cracks.
📋
Capture every submitted chat field without manual copying
Map all available contact details and custom form responses from Chatbot straight into Customerly fields. Your CRM profiles become rich, comprehensive sources for review and sales follow-up.
🔔
Alert your support team as soon as a message arrives
Notify team members immediately when important chat inquiries create new records in Customerly. Ensure rapid response times and keep your entire department aligned on incoming prospects.
🔀
Route chats differently based on submitted form criteria
Apply specific tags or route leads into different Customerly segments depending on the answers submitted in Chatbot. Tailor your follow-up process to each visitor's specific needs.
🔄
Keep your CRM user records synchronized in real time
Automatically update existing Customerly user profiles whenever follow-up messages or updated details are received in Chatbot. Maintain a single source of truth for your customer base.
🛡️
Add or update user records instead of creating duplicates
Check for existing records before creating new entries in Customerly from Chatbot messages. Keep your CRM database clean, organized, and free of redundant contact profiles.
🏷️
Tag customer profiles based on chat interaction outcomes
Automatically assign relevant user tags in Customerly when specific chat flows or inquiries conclude in Chatbot. Streamline segmentation and trigger automated marketing sequences.
🔗
Extend your chat workflows to popular third-party apps
Connect your core Chatbot and Customerly automation to Slack, Google Sheets, or email tools to notify teams and log data across your entire business ecosystem.
And much more...

Who is Chatbot + Customerly integration for?

Connecting chat automation with your CRM helps sales, support, and marketing teams track incoming leads and keep customer records instantly up to date.

Support managers
Support managers
Sales representatives
Sales representatives
Marketing leads
Marketing leads
E-commerce founders
E-commerce founders
Customer success teams
Customer success teams
Operations managers
Operations managers
🎧
Support managers
You're overseeing live chat channels but your CRM records only update when someone manually exports chat logs, so your support metrics are always outdated — with this integration, every incoming chat message lands in Customerly instantly and your support data stays current.
💼
Sales representatives
You're waiting on chat transcripts to find new prospects but manual handoffs cause hours of delay, so potential high-intent leads go cold before you reach out — with this integration, every chat inquiry creates a Customerly lead instantly and your sales pipeline stays active.
📊
Marketing leads
You're running interactive chat campaigns but visitor details remain trapped in your bot tool, so your engagement tracking is always fragmented — with this integration, every conversation syncs directly into Customerly and your audience data stays unified.
🚀
E-commerce founders
You're handling high volumes of visitor questions by hand while trying to manage orders, so customer follow-ups get missed during peak hours — with this integration, every chat submission creates CRM records automatically and your business operations scale smoothly.
🤝
Customer success teams
You depend on accurate user histories to resolve inquiries but bot interactions rarely make it into user profiles, so customer context is frequently lost — with this integration, every chat message updates Customerly profiles and your support history stays complete.
⚙️
Operations managers
You need reliable audit trails of all customer communications but manual logging leaves significant gaps, so reporting accuracy suffers — with this integration, every chat event flows straight into Customerly and your records remain pristine.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Chatbot + Customerly

Build and manage your Chatbot + Customerly automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatbot + Customerly with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatbot to Customerly?
Frequently Asked Questions
You can connect Chatbot to Customerly in 1 click using ready-made templates or ask Integrately AI to build your custom workflow instantly.
Can I automatically create a Customerly lead when a chat message arrives?
Frequently Asked Questions
Can I connect Chatbot, Customerly, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Chatbot and Customerly?
Frequently Asked Questions
How does Chatbot handle incoming customer messages here?
Frequently Asked Questions
How does Customerly process leads from chat interactions?
Frequently Asked Questions
Do I need coding skills to automate Chatbot and Customerly?
Frequently Asked Questions
Is the Chatbot and Customerly integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

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You Can Also Connect Chatbot or Customerly With 1500+ Other Apps

Chatbot
Popular Chatbot Integrations
Connect Chatbot with messaging platforms, customer support tools, and notification systems to streamline customer communications.
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Customerly
Popular Customerly Integrations
Sync Customerly with marketing automation, billing platforms, and analytics tools to enhance your customer lifecycle management.