Chatbot + Reply Integration

Integrate Chatbot to Reply in one click, or tell Integrately AI how you want each contact handled. Create contacts in Reply for every message, push them to active campaigns, update your CRM, and notify your sales team automatically.

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1.
  • Chatbot
    Message is received in Chatbot Instant
  • Reply
    Contact is created in Reply
  • Reply
    Prospect replies to an email in Reply Instant
  • Reply
    Email is sent in Reply Instant
  • Reply
    Person opens email in Reply Instant
  • Reply
    Reply is marked with new inbox category in Reply Instant
  • Reply
    Prospect finished the sequence in Reply Instant
  • Reply
    Person opts out in Reply Instant
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2.
  • Reply
    Create a person and push to campaign in Reply
  • Reply
    Create or Update Contact in Reply
  • Reply
    Search contact by email in Reply
  • Reply
    Search contact status in campaign in Reply
  • Reply
    Remove a contact from campaign in Reply
  • Reply
    Mark as finished in Reply
  • Reply
    Mark as replied in Reply

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Ready Workflows Ready Workflows for Chatbot + Reply Integration

Capture incoming messages, create contacts in Reply, push prospects to active campaigns, update your CRM, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Chatbot + Reply Integration

Create Reply contact for new Chatbot response

Automatically creating Reply contact for new Chatbot response can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Reply contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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Connect more apps to your Chatbot + Reply flow

Sync your chatbot interactions with CRM records, calendar bookings, emails, and team alerts once Reply processes your outreach. Pick a combination and activate it in one click.

Chatbot
Reply
+
HubspotHubspot (4)
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CalendlyCalendly (3)
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GmailGmail (3)
+
SalesforceSalesforce (3)
+
SlackSlack (3)
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Google SheetsGoogle Sheets (3)
C
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When a message is received in Chatbot, create a contact in Reply and create a contact in HubSpot.
Incoming chatbot messages instantly create contacts in Reply and HubSpot without manual data entry.
C
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When a message is received in Chatbot, push the contact to Reply and create a deal in HubSpot.
Convert chatbot inquiries into active Reply campaign leads and HubSpot deals instantly.
C
H
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Search contact by email in HubSpot when a message is received in Chatbot, and update the contact in Reply.
Match incoming chatbot interactions with existing HubSpot records before updating Reply outreach.
C
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Use ChatGPT to analyze Chatbot messages, create a contact in Reply, and add a note in HubSpot.
AI analyzes incoming chatbot chats, adds contacts to Reply, and logs summaries in HubSpot.

Supported triggers and actions for Chatbot and Reply

Mix and match to build the exact automation you need

Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
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No action is available
Reply
Reply Triggers & Actions
Contact is created in Reply
Triggers the automation when a new contact is created
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Instant
Prospect replies to an email in Reply
Triggers the automation when a prospect replies to an email
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Instant
Email is sent in Reply
Triggers the automation when an email is sent
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Instant
Person opens email in Reply
Triggers the automation when a person opens an email
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Instant
Reply is marked with new inbox category in Reply
Triggers the automation when a reply is marked with a new inbox category
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Instant
Prospect finished the sequence in Reply
Triggers the automation when prospect finishes the sequence
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Instant
Person opts out in Reply
Triggers the automation when a person opts out of marketing communications
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Create a person and push to campaign in Reply
Creates a new person and adds them to a campaign
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Create or Update Contact in Reply
Adds or update contact information
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Search contact by email in Reply
Finds and retrieves contact information using their email address
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Search contact status in campaign in Reply
Searches for a contact's status in a campaign
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Remove a contact from campaign in Reply
Removes a contact from a campaign
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Mark as finished in Reply
Mark a task or item as completed
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Mark as replied in Reply
Mark incoming messages as replied to save time and keep track of conversations
Try it →

What can you automate with Chatbot + Reply?

Streamline your lead capture, contact syncing, and campaign outreach between Chatbot and Reply.

What you can automate?
🔄
Sync chatbot chats to Reply contacts instantly
Automatically create or update contacts in Reply the moment a message is received in Chatbot. Eliminate manual copying and keep your outreach pipeline fully synchronized.
📋
Capture every submitted chat detail
Map all available form and message answers into Reply contact fields instead of just basic names. Your sales outreach becomes more personal and precise.
🔔
Alert your sales team in real time
Notify your team the moment a high-value prospect interacts with your chatbot and enters a Reply campaign. Ensure immediate follow-up on hot inbound leads.
🔀
Route leads based on submitted criteria
Trigger different Reply campaigns or assign specific tags depending on keywords found in the incoming Chatbot message. Send the right message to the right prospect.
📊
Keep CRM and spreadsheet records updated
Maintain accurate logs across your connected business tools by syncing every Chatbot interaction alongside your Reply campaign status.
👥
Prevent duplicate records automatically
Search for existing contacts before creating new entries in Reply, ensuring clean data and preventing redundant outreach emails.
⚡
Manage sequence completions and opt-outs
Automatically remove contacts from Reply campaigns or update their status when specific engagement milestones or opt-out triggers occur.
🔌
Extend your workflow to team messaging apps
Push data from your Chatbot and Reply core pair straight into Slack or Gmail to keep your entire go-to-market team aligned on new prospects.
And much more...

Who is Chatbot + Reply integration for?

Connecting Chatbot and Reply eliminates manual data entry between your chatbot interactions and sales outreach, keeping your sales pipeline accurate and responsive.

Revenue operations managers
Revenue operations managers
Outbound sales reps
Outbound sales reps
Client success leads
Client success leads
High-volume sales teams
High-volume sales teams
Account executives
Account executives
Sales development reps
Sales development reps
📈
Revenue operations managers
You're compiling chatbot interaction logs and outreach metrics by hand, but your pipeline reports only update when someone manually exports data, so the conversion counts you're reviewing are always hours behind — with this integration, every new contact lands in Reply instantly and your tracking data stays current.
⚡
Outbound sales reps
You're monitoring inbound chat queues for high-intent prospects, but leads sit in your chatbot tool until someone manually moves them into outreach sequences, so hot buyers cool down before you reach out — with this integration, every chat inquiry creates a contact in Reply instantly and your outreach starts right away.
🤝
Client success leads
You're answering client questions about lead flow and campaign pacing, but your activity logs have missing entries because manual copying is prone to human error, so stakeholders see outdated progress reports — with this integration, every chat message triggers automated contact creation in Reply and your records remain accurate.
🚀
High-volume sales teams
You're handling hundreds of inbound chatbot messages daily, but your team cannot keep up with manual CRM data entry and campaign enrollment, so valuable leads slip through the cracks — with this integration, high chat volumes flow directly into Reply without manual delays.
🎯
Account executives
You're waiting for inbound chat leads to be manually handed over from marketing bots, but handoff delays mean prospects get contacted too late, so conversion rates suffer — with this integration, every chatbot message pushes contacts straight into Reply campaigns for immediate follow-up.
📋
Sales development reps
You're searching through chat transcripts to build prospecting lists, but incomplete contact details leave frustrating gaps in your outreach database, so campaign effectiveness drops — with this integration, clean contact records are created in Reply automatically from every chat submission.
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Why choose Integrately to automate Chatbot + Reply

Build and manage your Chatbot + Reply automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatbot + Reply with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Chatbot to Reply?
Frequently Asked Questions
You can connect Chatbot to Reply in one click using ready-made templates on Integrately. Link your accounts, choose your trigger and action, and let Integrately AI handle the setup.
Can I automatically create Reply contacts from Chatbot messages?
Frequently Asked Questions
Can I connect Chatbot, Reply, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Chatbot and Reply?
Frequently Asked Questions
How does Chatbot handle incoming messages in automations?
Frequently Asked Questions
How does Reply manage contacts during synchronization?
Frequently Asked Questions
Can I build custom Chatbot and Reply workflows without coding?
Frequently Asked Questions
Is the Chatbot and Reply integration free?
Frequently Asked Questions
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You Can Also Connect Chatbot or Reply With 1500+ Other Apps

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