Chatbot + WATI Integration

Integrate Chatbot to WATI in one click, or tell Integrately AI how you want each message handled. Receive interactions, create contacts, send template replies, and keep communication channels synchronized automatically.

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1.
  • Chatbot
    Message is received in Chatbot Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Chatbot + WATI Integration

Capture incoming messages, create WATI contacts, send template replies, and sync customer communication, all in just one click.

Most popular automationsmost-popular-automations
Chatbot + WATI Integration

Create WATI contact for new Chatbot response

When someone completes your Chatbot, a new contact is automatically created in your WATI. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Chatbot is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Chatbot - WATI integration set up makes it easy to manage your customer relationships and grow your business.
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Chatbot + WATI Integration

Send WATI message for new Chatbot response

When you receive a new Chatbot response, you can automatically send a WATI message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic WATI message today. Your future self will thank you.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatbot + WATI flow

Send captured interactions straight to your CRM, update spreadsheets, or alert your team when conversations start. Pick a combination and activate it in one click.

Chatbot
WATI
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
ZendeskZendesk (3)
+
StripeStripe (3)
+
GmailGmail (3)
C
W
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When a message is received in Chatbot, create a contact in WATI and create a customer in Shopify.
Incoming Chatbot messages instantly create a WATI contact and register a new customer in Shopify, removing manual entry.
C
W
S
When a message is received in Chatbot, create a contact in WATI and create an order in Shopify.
Log new chat interactions as WATI contacts while instantly generating corresponding orders in Shopify.
W
C
S
When a reply is received in WATI, update contact attributes in WATI and create a customer in Shopify.
Active WhatsApp replies update your WATI attributes and register new customer profiles in Shopify.
C
C
W
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Use ChatGPT to analyse message received in Chatbot, create a contact in WATI, and create a customer in Shopify.
ChatGPT processes incoming chat messages before creating a WATI contact and a customer profile in Shopify.

Supported triggers and actions for Chatbot and WATI

Mix and match to build the exact automation you need

Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
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No action is available
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it →
Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Chatbot + WATI?

Discover powerful ways to connect Chatbot and WATI to streamline your messaging workflows and eliminate repetitive tasks.

What you can automate?
💬
Convert Chatbot messages into WATI contacts automatically
Every incoming chat interaction immediately generates a corresponding contact record in WATI. Eliminate manual data entry and ensure zero prospect details slip through the cracks.
📝
Capture every submitted field from conversations
Map all available chat responses and user details directly into your destination app fields instead of just basic names. Your records become complete sources for review.
🔔
Notify your team the moment messages arrive
Alert the right support or sales representatives instantly when new conversations start. Keep your team responsive and ready to engage high-value prospects.
🔀
Route conversations based on submitted details
Send chats to different communication channels or assign specific follow-up actions depending on the specific criteria and answers provided by your users.
🔄
Keep your contact records up to date
Automatically refresh contact attributes and communication statuses whenever replies are received in WATI. Maintain accurate records across your entire stack.
👥
Prevent duplicate records with smart matching
Search existing databases before creating new entries to ensure clean contact lists. Avoid duplicate records and keep your database organized.
📅
Handle follow-up actions on message delivery
Trigger automated session messages and follow-up tasks when WhatsApp delivery receipts confirm your messages reach recipients successfully.
🔗
Extend your workflow to Google Sheets
Log every chat interaction and WATI contact straight into Google Sheets for comprehensive reporting and record keeping alongside your messaging flow.
And much more...

Who is Chatbot + WATI integration for?

Streamline communication workflows, eliminate manual data entry, and keep customer interactions perfectly synchronized across teams.

Marketing Analytics Leads
Marketing Analytics Leads
Support Operations Managers
Support Operations Managers
Client Success Directors
Client Success Directors
E-commerce Managers
E-commerce Managers
Sales Development Leads
Sales Development Leads
Customer Experience Leads
Customer Experience Leads
📈
Marketing Analytics Leads
You're tracking chatbot engagement metrics manually, but campaign reporting sheets only update when someone exports chat logs, so your interaction counts are always hours behind — this integration means every chat event lands in your tracking sheets instantly and your data stays current.
⚡
Support Operations Managers
You're monitoring inbound messaging queues, but urgent customer inquiries get buried while sorting chats by hand — automating both apps means every incoming message creates a WATI contact immediately with zero manual delay.
🤝
Client Success Directors
You're updating stakeholders on client communications manually, but project dashboards lag behind live conversations — with this integration, client interactions flow straight into WATI communication channels without manual exporting.
🛒
E-commerce Managers
You're handling high volumes of shopper inquiries via chat, but tracking interactions across platforms gets chaotic — connecting these apps means every customer message maps directly to WATI contacts for seamless order management.
📋
Sales Development Leads
You're waiting on team members to forward chat leads, but promising prospect updates get lost in transition — this integration means every client response is logged as a WATI contact instantly for faster team handoffs.
🗂️
Customer Experience Leads
You're archiving user chat interactions across platforms by hand, but message history archives keep missing critical threads — automating both apps means every incoming message builds a complete WATI contact history effortlessly.
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Why choose Integrately to automate Chatbot + WATI

Build and manage your Chatbot + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatbot + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatbot to WATI?
Frequently Asked Questions
You can connect Chatbot to WATI in 1 click using ready workflows on Integrately or by asking Integrately AI to build the automation for you. Link your accounts and start syncing messages with Shopify, Google Sheets, HubSpot, and 1,500+ other apps.
Can I automatically create WATI contacts from Chatbot messages?
Frequently Asked Questions
Can I connect Chatbot, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Chatbot and WATI?
Frequently Asked Questions
How does Chatbot handle incoming message triggers?
Frequently Asked Questions
Can I send template messages in WATI automatically?
Frequently Asked Questions
Do I need coding skills to automate Chatbot and WATI?
Frequently Asked Questions
Is the Chatbot and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Chatbot or WATI With 1500+ Other Apps

Chatbot
Popular Chatbot Integrations
Connect Chatbot to CRMs, email tools, and messaging platforms to capture and manage your incoming leads.
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WATI
Popular WATI Integrations
Sync WATI with customer support, marketing, and spreadsheet tools to streamline your communication workflows.
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No popular apps found