Chatforma + Erxes Integration

Integrate Chatforma to Erxes in one click, or tell Integrately AI how you want each customer handled. Create records, send targeted messages, update user segments, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Chatforma
    New user input is found in Chatforma
  • Erxes
    Customer is created in Erxes Instant
  • Erxes
    Customer is updated in Erxes Instant
  • Erxes
    Customer is deleted in Erxes Instant
  • Erxes
    Form submission is received in Erxes Instant
  • Erxes
    Company is created in Erxes Instant
  • Erxes
    Company is updated in Erxes Instant
  • Erxes
    Company is deleted in Erxes Instant
  • Erxes
    Admin sends engagement message in Erxes Instant
  • Erxes
    Customer sends a message in Erxes Instant
  • Erxes
    Admin sent message in Erxes Instant
  • Erxes
    Knowledge base is created in Erxes Instant
  • Erxes
    Knowledge base is updated in Erxes Instant
  • Erxes
    Knowledge base is deleted in Erxes Instant
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2.
  • Chatforma
    Send a message to a specific user in Chatforma
  • Chatforma
    Send a message to a user segment in Chatforma
  • Chatforma
    Add a user to a segment in Chatforma
  • Chatforma
    Delete user from a segment in Chatforma

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Ready Workflows Ready Workflows for Chatforma + Erxes Integration

Capture customer interactions, send targeted messages, update user segments, and alert your team, all in just one click.

Most popular automationmost-popular-automations
Erxes + Chatforma Integration

Send Chatforma message for new Erxes contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a Chatforma message for every new Erxes contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
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Connect more apps to your Chatforma + Erxes flow

Connect your chatbot interactions to CRMs, support tools, and email platforms to keep your data flowing. Pick a combination and activate it in one click.

Chatforma
Erxes
+
HubSpotHubSpot (8)
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SalesforceSalesforce (8)
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ShopifyShopify (8)
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ZendeskZendesk (8)
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MailchimpMailchimp (8)
+
SlackSlack (8)
E
H
C
Create a HubSpot contact when a customer is created in Erxes, and send a welcome message in Chatforma.
New Erxes customers immediately appear in HubSpot as contacts while Chatforma sends a welcome message, eliminating manual entry.
E
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C
Create a HubSpot deal when an Erxes form submission is received, and message the segment in Chatforma.
Erxes form submissions instantly generate HubSpot deals and notify your Chatforma segment without delay.
E
H
C
When an Erxes customer is updated, update the HubSpot contact and add them to a Chatforma segment.
Customer updates in Erxes instantly refresh your HubSpot contact records and update Chatforma user segments.
E
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Create a HubSpot company for every new Erxes company, and notify the user in Chatforma.
New Erxes companies automatically generate HubSpot company profiles while alerting users in Chatforma.
E
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If a new Erxes customer is enterprise tier, create a HubSpot contact and add them to your Chatforma VIP segment.
Enterprise tier customers from Erxes trigger priority HubSpot contact creation and Chatforma segment updates.
E
H
C
When an Erxes knowledge base article is created, create a HubSpot task and notify the user in Chatforma.
New knowledge base articles in Erxes automatically assign review tasks in HubSpot and notify Chatforma users.
E
H
C
Use Claude to analyse Erxes customer messages. If positive, create a HubSpot contact and notify the user in Chatforma.
Claude evaluates Erxes messages so positive inquiries automatically generate HubSpot contacts and Chatforma alerts.
E
H
S
C
Turn every new Erxes customer into a HubSpot contact, notify your sales team in Slack, and send a confirmation in Chatforma.
Erxes customer creation triggers a HubSpot contact, a Slack team notification, and a confirmation message in Chatforma.

Supported triggers and actions for Chatforma and Erxes

Mix and match to build the exact automation you need

Chatforma
Chatforma Triggers & Actions
New user input is found in Chatforma
Triggers the automation when new user input is found
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Send a message to a specific user in Chatforma
Sends a message to a recipient
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Send a message to a user segment in Chatforma
Sends a message to a segment of users
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Add a user to a segment in Chatforma
Adds a new user to a segment
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Delete user from a segment in Chatforma
Removes a user from a particular segment
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Erxes
Erxes Triggers & Actions
Instant
Customer is created in Erxes
Triggers the automation when a new customer is created
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Instant
Customer is updated in Erxes
Triggers the automation when customer details are updated
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Instant
Customer is deleted in Erxes
Triggers the automation when a customer is removed from the database
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Instant
Form submission is received in Erxes
Triggers the automation when a form is filled
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Instant
Company is created in Erxes
Triggers the automation when a new company is created
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Instant
Company is updated in Erxes
Triggers the automation when a company is updated
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Instant
Company is deleted in Erxes
Triggers the automation when a company is deleted
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Instant
Admin sends engagement message in Erxes
Triggers the automation when an admin sends an engagement message to a contact
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Instant
Customer sends a message in Erxes
Triggers the automation when a customer sends a message
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Instant
Admin sent message in Erxes
Triggers the automation when the admin sends a message to someone
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Instant
Knowledge base is created in Erxes
Triggers the automation when new knowledge base is created
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Instant
Knowledge base is updated in Erxes
Triggers the automation when a knowledge base is modified
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Instant
Knowledge base is deleted in Erxes
Triggers the automation when a knowledge base is deleted
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No action is available

What can you automate with Chatforma + Erxes?

Streamline your customer communications by connecting Erxes chatbot events directly to Chatforma actions and workflows.

What you can automate?
🤖
Sync customer creations across your bots
Automatically trigger Chatforma actions the moment a customer is created in Erxes, keeping your messaging platforms perfectly synchronized.
📝
Capture every submitted form field
Map all available Erxes form submission details directly into your workflows instead of missing crucial customer inputs.
🔔
Alert your team instantly on new messages
Notify designated users or team members the second a customer sends a message or submits a form in Erxes.
🔀
Route workflows based on submitted data
Execute different Chatforma actions depending on specific customer tiers or form inputs received from Erxes.
🔄
Keep user segments continuously updated
Add or remove users from Chatforma segments automatically whenever customer profiles are updated in Erxes.
📂
Manage company records without duplicates
Create and update company profiles reliably across your tools whenever company events occur in Erxes.
📋
Handle knowledge base and article updates
Trigger downstream automation tasks whenever knowledge base articles are created, updated, or deleted in Erxes.
🔗
Extend your workflow to CRMs and sheets
Combine Erxes triggers and Chatforma actions with popular business apps like HubSpot, Salesforce, or Slack.
And much more...

Who is Chatforma + Erxes integration for?

Connecting Chatforma and Erxes eliminates manual data entry, keeping customer records updated across your sales bot and support chatbot channels instantly.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Sales development reps
Sales development reps
Operations managers
Operations managers
Compliance officers
Compliance officers
📈
Performance marketers
You're reviewing chatbot interaction reports, but your tracking data only updates when someone manually exports submissions, so the row counts you're optimising against are always outdated — automating both apps means every new customer submission lands in your system instantly and your metrics stay current.
Customer support leads
You need to act fast on incoming user messages, and you find out about inquiries too late because chatbot chats sit isolated in your workspace — connecting these apps means every new customer message triggers instant follow-ups and your team responds without delay.
📊
Account managers
You answer to clients who want to see progress updates on their support requests, but compiling chatbot activity logs by hand is tedious — with this integration, every customer and company record updates automatically and reporting becomes effortless.
🚀
Sales development reps
The volume of inbound form submissions and user inputs is too high for anyone to keep up with by hand, leading to missed leads — automating both apps means every submission populates your CRM instantly and your pipeline stays fully loaded.
🔄
Operations managers
You own the next step in customer onboarding and depend on someone upstream to hand over chatbot data, causing workflow bottlenecks — this integration means every user input moves seamlessly to downstream tools and handoffs happen without friction.
🛡️
Compliance officers
You need a reliable history of customer interactions and keep finding gaps in your chatbot logs due to manual entry errors — connecting these apps means every customer creation and form submission is recorded accurately.
Our team

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Why choose Integrately to automate Chatforma + Erxes

Build and manage your Chatforma + Erxes automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatforma + Erxes with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatforma to Erxes?
Frequently Asked Questions
You can connect Chatforma to Erxes easily using ready workflows or 1-click integration setup on Integrately alongside Hubspot, Salesforce, Shopify, Zendesk, Mailchimp, Slack, and 1,500+ other apps.
Can I automatically sync Erxes customers to Chatforma?
Frequently Asked Questions
Can I connect Chatforma, Erxes, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Chatforma and Erxes?
Frequently Asked Questions
How are new user inputs handled between Chatforma and Erxes?
Frequently Asked Questions
Can I manage Erxes form submissions and customer data automatically?
Frequently Asked Questions
Do I need coding skills to automate Chatforma and Erxes?
Frequently Asked Questions
Is the Chatforma and Erxes integration free?
Frequently Asked Questions
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You Can Also Connect Chatforma or Erxes With 1500+ Other Apps

Chatforma
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Erxes
Popular Erxes Integrations
Sync Erxes with helpdesk, email marketing, and database platforms to expand your customer intelligence.
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