Facebook Messenger + Chatra Integration

Integrate Chatra to Facebook Messenger in one click, or tell Integrately AI how you want each message handled. Receive customer chats, forward updates to your page, notify your team, and reply instantly.

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1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
Arrow Right
2.
  • Facebook Messenger
    Send message from page in Facebook Messenger

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Ready Workflows Ready Workflows for Chatra + Facebook Messenger Integration

Forward customer chats, notify your page, log responses, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Chatra + Facebook Messenger Integration

Send message from Facebook Messenger for new message received in Chatra

There are many reasons why you would want to send an message in Facebook Messenger when a text message is received in Chatra.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Chatra + Facebook Messenger flow

Sync your customer chats with CRMs, spreadsheets, and support desks to keep every conversation tracked. Pick a combination and activate it in one click.

Facebook Messenger
Chatra
+
ShopifyShopify (4)
+
ZendeskZendesk (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
C
F
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When a conversation is started in Chatra, send a Facebook Messenger message and create a Shopify customer
New chat visitors are recorded in Shopify and notified on Facebook Messenger instantly, eliminating manual entry.
C
F
S
When a message is received in Chatra, send a Facebook Messenger update and create a Shopify order note
Keep order notes updated with live chat details sent through Facebook Messenger.
C
F
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When a chat is finished in Chatra, send a Facebook Messenger summary and add a Shopify customer tag
Tag Shopify customers automatically once their live chat session concludes.
C
F
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When a message is received in Chatra, send a Facebook Messenger alert and create a Shopify draft order
Turn live chat requests into Shopify draft orders with instant Facebook Messenger notifications.

Supported triggers and actions for Facebook Messenger and Chatra

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
Try it →
Send message from page in Facebook Messenger
Sends a message from a page
Try it →
Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it →
Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it →
Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with Chatra + Facebook Messenger?

Streamline your customer communications by connecting live chats with instant social messaging and backend tracking.

What you can automate?
💬
Forward live chats to Facebook Messenger automatically
Trigger instant Facebook Messenger messages whenever a conversation starts or receives a message in Chatra. Keep your social channels synchronized with your website traffic effortlessly.
📋
Capture every submitted field and visitor detail
Map available Chatra visitor answers and contact details into your destination spreadsheets or CRM records. Ensure no valuable customer information gets lost during handoff.
🔔
Alert the right team member the moment a chat arrives
Notify your staff across communication channels as soon as a visitor initiates a conversation. Reduce response times and engage high-intent prospects immediately.
🔀
Route conversations based on submitted form fields
Send different notifications or create specific CRM tasks depending on what the visitor discusses in Chatra. Ensure inquiries reach the correct department without manual sorting.
🔄
Keep your destination records up to date
Update existing CRM contacts or spreadsheet rows as customer conversations progress. Maintain accurate, real-time records across your entire software stack.
🛡️
Add or update records without creating duplicates
Check existing databases before creating new entries to prevent duplicate customer profiles. Keep your CRM and tracking sheets clean and organized.
🏁
Handle completed chat sessions and post-chat tasks
Trigger automated follow-ups, update ticket statuses, or log final chat summaries the moment a conversation is finished in Chatra.
🔌
Extend your workflow to trusted supporting apps
Connect your Chatra and Facebook Messenger flow to tools like HubSpot or Google Sheets for advanced lead management and reporting.
And much more...

Who is Chatra + Facebook Messenger integration for?

Support and sales teams managing customer conversations across live chat and social channels benefit by automating message routing, reducing response times, and keeping communication synced.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
E-commerce store owners
E-commerce store owners
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
📈
Performance marketers
You're tracking live chat engagement across multiple campaigns but your analytics sheet only updates when someone manually exports conversations, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new chat lands in the sheet instantly and your data stays current.
🎧
Customer support leads
You manage incoming visitor inquiries on live chat while trying to keep social channels updated, but manual messaging causes missed replies and delayed ticket creation — automating both apps means every conversation triggers instant page updates and support logs without manual effort.
📊
Agency account managers
You report on client communication metrics weekly, but scattered chat logs and manual data entry lead to incomplete client reports and frustrated stakeholders — connecting these apps means every visitor interaction is recorded automatically and your progress reporting is always accurate.
🛒
E-commerce store owners
You handle high volumes of shopper questions during peak sales hours, but keeping your customer records updated by hand slows down order fulfillment — this integration means every chat session creates customer profiles and logs details instantly.
💼
Sales development reps
You depend on live chat leads being handed over immediately so you can follow up while intent is high, but manual handoffs leave leads waiting in queue — automating both apps means every new conversation creates CRM contacts and alerts your team instantly.
📋
Operations coordinators
You maintain system records and customer histories across your workflow, but missing chat transcripts create gaps in your historical database — with this integration, every finished chat logs complete transcripts and keeps your records flawless.
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Why choose Integrately to automate Facebook Messenger + Chatra

Build and manage your Facebook Messenger + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatra to Facebook Messenger?
Frequently Asked Questions
You can connect Chatra to Facebook Messenger in 1 click using ready workflows on Integrately. Select a template, link your accounts, and let Integrately AI handle the setup.
Can I automatically send Facebook Messenger messages when a chat starts in Chatra?
Frequently Asked Questions
Can I connect Chatra, Facebook Messenger, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Chatra and Facebook Messenger?
Frequently Asked Questions
How does Chatra handle visitor details during automation?
Frequently Asked Questions
Can I send notifications to Facebook Messenger when chats finish?
Frequently Asked Questions
Do I need coding skills to automate Chatra and Facebook Messenger?
Frequently Asked Questions
Is the Chatra and Facebook Messenger integration free?
Frequently Asked Questions
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You Can Also Connect Chatra or Facebook Messenger With 1500+ Other Apps

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