Integrate Chatra to Google Sheets in one click, or tell Integrately AI how you want each chat handled. Capture visitor inquiries, log chat transcripts in your sheets, update records, and trigger follow-up alerts automatically.
Log every Chatra conversation in Google Sheets automatically
Capture website chats the moment they begin and create new spreadsheet rows instantly. Your team maintains a complete archive of every visitor interaction without manual copying.
📋
Map every submitted field into separate columns
Extract visitor names, emails, messages, and timestamps into individual Google Sheets columns. Your sheet becomes a structured database ready for reporting and analysis.
🔔
Alert your team the moment a new chat arrives
Notify support agents instantly when a conversation starts or a new message is received. Ensure rapid response times for every visitor browsing your website.
🔀
Route chat data conditionally based on message content
Send chats to different spreadsheet tabs or notify specific team channels depending on keywords like billing, sales, or technical support.
🔄
Keep your destination sheet updated as chats progress
Update existing spreadsheet rows with new messages, duration metrics, and resolution notes as conversations evolve throughout the day.
🔍
Search and update existing rows instead of creating duplicates
Look up existing visitor records in Google Sheets using email addresses and update their information rather than cluttering your spreadsheet with duplicate rows.
⏱️
Handle later status changes when chats conclude
Update spreadsheet row statuses automatically when a chat is finished, marked resolved, or closed out by your support team.
🔌
Extend your workflow to Slack and other business apps
Trigger multi-step automations that log chats in Google Sheets and post instant notifications to Slack, keeping your wider team in the loop.
And much more...
Who is Chatra + Google Sheets integration for?
Support teams, sales reps, and business owners tracking visitor engagement who need accurate chat records without manual data entry.
Support Managers
Sales Representatives
Account Executives
Customer Success Teams
Operations Specialists
Business Analysts
📈
Support Managers
You're monitoring daily customer inquiries across your website, but your tracking sheet only updates when someone manually exports chat logs, so your conversation counts are always a few hours behind — this integration means every new chat lands in the sheet instantly and your metrics stay current.
⚡
Sales Representatives
You need to respond to high-intent website visitors immediately, but incoming chat leads sit unnoticed in your inbox until someone checks manually, so potential deals go cold before you reach out — automations between both apps mean every new lead is logged in your sheet instantly and you can follow up without delay.
📊
Account Executives
You report weekly website engagement metrics to clients and stakeholders, but building the progress report requires hours of copying chat transcripts by hand, so your reporting takes time away from closing deals — connecting these apps means every conversation is recorded automatically and your reports update on their own.
🔄
Customer Success Teams
Your website receives high volumes of visitor questions every day, and your team struggles to keep spreadsheet records accurate while handling live chats, so important details get missed — automating both apps means every inquiry is logged precisely without anyone opening the spreadsheet.
🛠️
Operations Specialists
You depend on support reps to hand over customer chat details so you can update downstream project boards, but manual handoffs cause persistent gaps in your data, so projects stall — this integration means every chat detail flows straight into your sheet the moment the conversation ends.
🗂️
Business Analysts
You rely on a complete historical record of website interactions for trend analysis, but manual logging leads to missing rows and inconsistent formatting, so your analysis is compromised — connecting these apps means every visitor interaction is captured reliably with zero manual effort.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google Sheets + Chatra
Build and manage your Google Sheets + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google Sheets + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Chatra to Google Sheets in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Slack, Shopify, Gmail, and 1,500+ other apps.
Can I automatically log every visitor chat transcript into Google Sheets?
You can connect Chatra, Google Sheets, and Slack together to log visitor chats in your sheet while notifying your team in Slack, along with Shopify, Gmail, Mailchimp, and 1,500+ other apps.
What is a good Zapier alternative for Chatra and Google Sheets?
Most alternatives charge more and offer fewer ready templates, whereas Integrately provides 20 million+ ready automations, 24/5 live chat support, and 1-click setup for your workflows.
How does Chatra handle visitor data transfer to Google Sheets?
Do I need coding skills to automate Chatra and Google Sheets?
No coding skills are required to connect Chatra and Google Sheets. You can use ready templates or describe your workflow to Integrately AI to set it up instantly.
Is the Chatra and Google Sheets integration free?
The Chatra and Google Sheets integration is available on Integrately with a free plan included so you can start automating your workflows right away.
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Chatra or Google Sheets With 1500+ Other Apps
Popular Chatra Integrations
Connect Chatra with CRMs, helpdesks, and messaging platforms to capture and follow up on customer conversations.