Microsoft Teams + Chatra Integration

Integrate Chatra to Microsoft Teams in one click, or tell Integrately AI how you want each chat handled. Alert your support team, create online meetings, and keep your workspace updated automatically.

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1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
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2.
  • Microsoft Teams
    Search user in Microsoft Teams
  • Microsoft Teams
    Get chat message in Microsoft Teams
  • Microsoft Teams
    Send channel message in Microsoft Teams
  • Microsoft Teams
    Send chat message in Microsoft Teams
  • Microsoft Teams
    Create channel in Microsoft Teams
  • Microsoft Teams
    Search channel in Microsoft Teams
  • Microsoft Teams
    Create online meeting in Microsoft Teams
  • Microsoft Teams
    Get user by ID in Microsoft Teams

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Ready Workflows Ready Workflows for Chatra + Microsoft Teams Integration

Capture chat messages, notify support teams, create online meetings, and keep colleagues updated, all in just one click.

Most popular automationmost-popular-automations
Chatra + Microsoft Teams Integration

Send message from Microsoft Teams for new message received in Chatra

There are many reasons why you would want to send an message in Microsoft Teams when a text message is received in Chatra.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Chatra + Microsoft Teams flow

Send chat transcripts to your CRM, track customer metrics, log support tickets, and trigger follow-up emails. Pick a combination and activate it in one click.

Microsoft Teams
Chatra
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ShopifyShopify (4)
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Google Analytics 4Google Analytics 4 (4)
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ZendeskZendesk (4)
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MailchimpMailchimp (4)
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Google SheetsGoogle Sheets (4)
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StripeStripe (4)
C
M
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Send a Microsoft Teams channel message and create a Shopify customer when a Chatra conversation starts
New Chatra conversations instantly notify your team in Microsoft Teams and create a customer record in Shopify without manual data entry.
C
M
S
Post a Microsoft Teams message and create a Shopify order when a Chatra message is received
Receive incoming Chatra messages in Microsoft Teams while automatically logging the corresponding order in Shopify.
C
M
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Search Shopify customers and send a Microsoft Teams notification when a Chatra chat finishes
Lookup existing Shopify customer accounts and notify your Microsoft Teams channel as soon as a Chatra chat concludes.
C
M
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Use Claude to summarise Chatra visitor inquiries, notify Microsoft Teams, and update Shopify customers
Use Claude to evaluate Chatra visitor inquiries, post briefs to Microsoft Teams, and update customer records in Shopify.

Supported triggers and actions for Microsoft Teams and Chatra

Mix and match to build the exact automation you need

Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
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Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
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Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
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New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
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Search user in Microsoft Teams
Searches for a user
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Get chat message in Microsoft Teams
Get chat message
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Send channel message in Microsoft Teams
Sends a message to a channel
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Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
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Create channel in Microsoft Teams
Creates a new channel
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Search channel in Microsoft Teams
Searches for a channel
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Create online meeting in Microsoft Teams
Schedules a new online meeting
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Get user by ID in Microsoft Teams
Retrieves user information using their id
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Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
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Instant
Message is received in Chatra
Triggers the automation when a new message is received
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Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with Chatra + Microsoft Teams?

Streamline customer communication and team collaboration by connecting your live chat software with Microsoft Teams.

What you can automate?
💬
Notify your team when conversations start
Send instant channel messages in Microsoft Teams the moment a conversation begins in Chatra. Keep your support and sales teams aligned without switching tabs.
📋
Capture every submitted chat detail
Map visitor contact details and initial messages directly into your destination apps instead of copying data by hand. Your customer records stay complete and accurate.
⚡
Alert the right person immediately
Route incoming chat notifications to specific team channels or agents based on conversation topics. Ensure urgent enquiries receive prompt attention.
🔀
Route chats based on submitted fields
Trigger different actions depending on what the visitor enters in chat—send billing questions to finance and technical queries to support automatically.
🔄
Keep your destination systems up to date
Automatically update customer records, spreadsheets, or support tickets when chat sessions progress or change status.
🔍
Search and update instead of creating duplicates
Lookup existing customer profiles before creating new entries in your connected databases, preventing duplicate records.
🏁
Handle chat completion events
Trigger follow-up tasks, log resolution notes, and notify stakeholders the moment a Chatra conversation finishes.
🔌
Extend your workflow to external apps
Connect your core Chatra and Microsoft Teams flow with tools like Google Sheets or Shopify to trigger multi-step business processes.
And much more...

Who is Chatra + Microsoft Teams integration for?

Connecting Chatra and Microsoft Teams helps customer-facing teams respond faster, collaborate seamlessly, and ensure no visitor request gets missed across daily operations.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Support agents
Support agents
Sales reps
Sales reps
Operations managers
Operations managers
📈
Performance marketers
You're running campaigns across multiple landing pages but your tracking sheet only updates when someone manually exports chat logs, so the visitor metrics you're optimising against are always a few hours behind — with this integration, every new conversation lands in the sheet instantly and your data stays current.
⚡
Customer support leads
You need to act fast when urgent visitor issues arise on your website, but notifications sit buried in email threads until it's too late — with this integration, every incoming chat message triggers an immediate alert in your workspace so response times drop.
📋
Account managers
You answer to clients who want immediate visibility into incoming prospect conversations, but compiling chat summaries by hand takes hours every week — with this integration, every completed visitor session populates your reporting rows automatically.
💬
Support agents
The volume of live chat inquiries is too high for anyone to keep up by hand while managing helpdesk tickets, leading to missed follow-ups — with this integration, every chat conversation creates a structured support ticket instantly.
🤝
Sales reps
You own the demo follow-up and depend on website visitors sharing their details in chat, but manual handovers between teams cause delays — with this integration, every new chat lead populates your CRM and customer list without manual copying.
🗂️
Operations managers
You need a reliable history of all customer interactions across your chat software and collaboration tools, but manual record-keeping always leaves gaps in your archive — with this integration, every chat event is logged accurately from start to finish.
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Why choose Integrately to automate Microsoft Teams + Chatra

Build and manage your Microsoft Teams + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Teams + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatra to Microsoft Teams?
Frequently Asked Questions
You can connect Chatra to Microsoft Teams in 1 click using ready-made templates on Integrately. Select your trigger and action events, link your accounts, and let Integrately AI configure the automation instantly.
Can I automatically notify my Microsoft Teams channel when a new Chatra conversation starts?
Frequently Asked Questions
Can I connect Chatra, Microsoft Teams, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Chatra and Microsoft Teams?
Frequently Asked Questions
How are Chatra visitor messages handled in Microsoft Teams?
Frequently Asked Questions
Can I track completed Chatra chats in Microsoft Teams?
Frequently Asked Questions
Do I need coding skills to automate Chatra and Microsoft Teams?
Frequently Asked Questions
Is the Chatra and Microsoft Teams integration free?
Frequently Asked Questions
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You Can Also Connect Chatra or Microsoft Teams With 1500+ Other Apps

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