Chatra + WATI Integration

Integrate Chatra to WATI in one click, or tell Integrately AI how you want each conversation handled. Trigger WhatsApp messages, create contacts, update customer attributes, and follow up instantly.

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1.
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Chatra + WATI Integration

Engage website visitors, send WhatsApp template messages, create contacts, update customer attributes, and streamline support, all in just one click.

Most popular automationmost-popular-automations
Chatra + WATI Integration

Send message from WATI for new message received in Chatra

There are many reasons why you would want to send an message in WATI when a text message is received in Chatra.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatra + WATI flow

Sync customer data with your store, CRM, team chat, inbox, spreadsheets, and scheduling tools after every live chat interaction. Pick a combination and activate it in one click.

Chatra
WATI
+
ShopifyShopify (3)
+
HubSpotHubSpot (3)
+
SlackSlack (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (3)
C
S
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When a conversation starts in Chatra, find the customer in Shopify and send a template message in WATI.
Customer details from Shopify match incoming Chatra conversations so WATI can send targeted WhatsApp messages instantly.
C
S
W
When a message is received in Chatra, create a draft order in Shopify and update contact attributes in WATI.
New chat messages create Shopify draft orders and update WATI attributes so sales teams have complete purchase records.
C
S
W
When a chat is finished in Chatra, create a customer in Shopify and send a session message in WATI.
Finished chats trigger new Shopify customer profiles and follow-up session messages in WATI automatically.

Supported triggers and actions for Chatra and WATI

Mix and match to build the exact automation you need

Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
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Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it →
Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it →
Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
Try it →
Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
Try it →
Send template message in WATI
Sends a reply
Try it →
Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
Try it →
Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Chatra + WATI?

Streamline your live chat and WhatsApp workflows with instant automation triggers and actions.

What you can automate?
💬
Trigger WhatsApp messages from live chats
Send automated WhatsApp template messages in WATI the moment a new conversation starts in Chatra. Engage website visitors instantly without manual intervention.
📋
Capture every submitted visitor field
Map visitor names, emails, and chat details into your downstream apps instead of only basic identifiers. Your records become complete and actionable sources for follow-up.
🔔
Alert your team instantly on new chats
Notify your support staff the second a visitor starts a conversation in Chatra. Ensure rapid response times and eliminate missed customer enquiries.
🔀
Route messages based on visitor input
Send different template messages or trigger specific workflows depending on the content of the chat conversation submitted by your website visitor.
🔄
Keep contact records up to date
Update contact attributes in WATI automatically whenever a visitor interacts with your website chat widget, maintaining synchronized customer profiles.
👤
Create contacts instead of duplicates
Automatically check for existing customer profiles before creating new contacts in your connected platforms, keeping your database clean and organized.
✅
Handle completed chat sessions
Trigger follow-up session messages in WATI or archive interaction details when a chat is finished in Chatra, closing support loops efficiently.
🔌
Extend your workflow to HubSpot
Connect Chatra and WATI with HubSpot to create deals, update CRM records, and manage your entire sales pipeline from website chats.
And much more...

Who is Chatra + WATI integration for?

Sales and support teams handling website visitor engagement need instant messaging workflows to prevent missed leads and keep customer communication organized without manual effort.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
E-commerce managers
E-commerce managers
Sales development reps
Sales development reps
Operations teams
Operations teams
📈
Performance marketers
You're running traffic campaigns but your visitor tracking sheet only updates when someone manually exports leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new conversation lands in your tracking sheet instantly and your metrics stay current.
⚡
Customer support leads
You need to answer website enquiries immediately, but live chat alerts get buried in your inbox before agents notice them — connecting these apps means every new chat triggers an instant WhatsApp message in WATI so support response times drop dramatically.
📋
Account managers
You report to stakeholders on client communication volume, but copying chat transcripts into your tracking database takes hours every week — automating both apps means every conversation updates your records automatically and your status reports are always ready.
🛒
E-commerce managers
Shoppers ask pre-purchase questions on your website while browsing, but keeping customer records updated across your store and messaging platform by hand creates massive backlogs — with this integration, contact creation and attribute updates happen the moment a chat starts.
💼
Sales development reps
You depend on website visitors submitting their contact details, but manual handoffs between live chat and your CRM cause valuable leads to slip through the cracks — this integration means every chat conversation creates a contact in your CRM and triggers follow-ups instantly.
🗂️
Operations teams
You need a reliable audit trail of all customer interactions, but manual note-taking leaves frequent gaps in your customer history logs — automating these platforms means every conversation and message attribute is recorded accurately without missing a single entry.
Try This Integration – No Code Neededarrow right
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Why choose Integrately to automate Chatra + WATI

Build and manage your Chatra + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatra + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatra to WATI?
Frequently Asked Questions
You can connect Chatra to WATI in 1 click using ready-made workflows on Integrately. Link your accounts, select a template, and activate your automated WhatsApp messaging instantly.
Can I trigger WhatsApp messages in WATI when a chat starts in Chatra?
Frequently Asked Questions
Can I connect Chatra, WATI, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Chatra and WATI?
Frequently Asked Questions
How does Chatra handle incoming visitor messages here?
Frequently Asked Questions
How do WATI contact attributes update during chats?
Frequently Asked Questions
Can I automate this integration without coding?
Frequently Asked Questions
Is the Chatra and WATI integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Chatra or WATI With 1500+ Other Apps

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