Chatrace + Erxes Integration

Integrate Chatrace to Erxes in one click, or tell Integrately AI how you want each customer handled. Capture subscriber profiles, sync customer data, update contact details, and trigger personalized chat flows automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Chatrace
    Order is created in Chatrace Instant
  • Chatrace
    Order is concluded in Chatrace Instant
  • Chatrace
    Order is canceled in Chatrace Instant
  • Chatrace
    Tag is applied in Chatrace Instant
  • Chatrace
    Tag is removed in Chatrace Instant
  • Chatrace
    Subscriber is created in Chatrace Instant
  • Chatrace
    User is unsubscribed from bot in Chatrace Instant
  • Chatrace
    Custom field value is changed in Chatrace Instant
  • Chatrace
    User is subscribed to sequence in Chatrace Instant
  • Chatrace
    User is unsubscribed from sequence in Chatrace Instant
  • Chatrace
    Cart is abandoned in Chatrace Instant
  • Erxes
    Customer is created in Erxes Instant
  • Erxes
    Customer is updated in Erxes Instant
  • Erxes
    Customer is deleted in Erxes Instant
  • Erxes
    Form submission is received in Erxes Instant
  • Erxes
    Company is created in Erxes Instant
  • Erxes
    Company is updated in Erxes Instant
  • Erxes
    Company is deleted in Erxes Instant
  • Erxes
    Admin sends engagement message in Erxes Instant
  • Erxes
    Customer sends a message in Erxes Instant
  • Erxes
    Admin sent message in Erxes Instant
  • Erxes
    Knowledge base is created in Erxes Instant
  • Erxes
    Knowledge base is updated in Erxes Instant
  • Erxes
    Knowledge base is deleted in Erxes Instant
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2.
  • Chatrace
    Create SMS contact in Chatrace
  • Chatrace
    Create tag in Chatrace
  • Chatrace
    Seach user in Chatrace
  • Chatrace
    Set contact custom field in Chatrace

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Ready Workflows Ready Workflows for Chatrace + Erxes Integration

Sync subscribers, capture customer profiles, update records, and trigger follow-up sequences, all in just one click.

Most popular automationmost-popular-automations
Erxes + Chatrace Integration

Create Chatrace contact for new Erxes contact

Keeping track of your contacts is important for any business, but it can be a real challenge if you're using multiple systems. Like having to swtch back and forth between Erxes and Chatrace just to create a new contact can be time-consuming and frustrating.

Fortunately, there's a simple solution. You can use Integrately to automatically create a new Chatrace contact whenever a new Erxes contact is created. That way, you can be sure that all of your contacts are in one place, making it easy to keep track of them.

Plus, you'll save yourself time and hassle by not having to manually transfer data between Erxes and Chatrace. Just use this Erxes - Chatrace integration to streamline your contact management and make your life easier.
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  • 1of1
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatrace + Erxes flow

Connect your messaging and chatbot data to CRMs, spreadsheets, and marketing platforms to streamline operations. Pick a combination and activate it in one click.

Chatrace
Erxes
+
ShopifyShopify (4)
+
MailchimpMailchimp (3)
+
Facebook Lead AdsFacebook Lead Ads (3)
+
Google SheetsGoogle Sheets (4)
+
StripeStripe (3)
+
ZendeskZendesk (3)
E
S
C
When a customer is created in Erxes, create a customer in Shopify and set a contact custom field in Chatrace.
Erxes customers automatically become Shopify customers and update Chatrace fields instantly, removing manual data entry.
C
S
E
When an order is created in Chatrace, create an order in Shopify and update the customer in Erxes.
Chatrace orders sync directly to Shopify while updating Erxes customer records in real time.
E
S
C
When a form submission is received in Erxes, create a Shopify customer and add a tag in Chatrace.
Erxes form submissions trigger new Shopify customer accounts and apply targeted Chatrace tags automatically.
C
S
E
When a cart is abandoned in Chatrace, create a draft order in Shopify and notify Erxes customers.
Recover abandoned carts by syncing Chatrace drop-offs into Shopify drafts and alerting Erxes channels.

Supported triggers and actions for Chatrace and Erxes

Mix and match to build the exact automation you need

Chatrace
Chatrace Triggers & Actions
Instant
Order is created in Chatrace
Triggers the automation when a new order is created
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Instant
Order is concluded in Chatrace
Triggers the automation when an order is concluded
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Instant
Order is canceled in Chatrace
Triggers the automation when an order is canceled
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Instant
Tag is applied in Chatrace
Triggers the automation when a tag is added
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Instant
Tag is removed in Chatrace
Triggers the automation when a tag is added
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Instant
Subscriber is created in Chatrace
Triggers the automation when a new subscriber is added
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Instant
User is unsubscribed from bot in Chatrace
Triggers the automation when user unsubscribes from the bot
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Instant
Custom field value is changed in Chatrace
Triggers the automation when the value of a custom field changes
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Instant
User is subscribed to sequence in Chatrace
Triggers the automation when a user is subscribed to a sequence
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Instant
User is unsubscribed from sequence in Chatrace
Triggers the automation when a user is unsubscribed from a sequence
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Instant
Cart is abandoned in Chatrace
Triggers the automation when a user abandons their cart
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Create SMS contact in Chatrace
Adds a new sms contact
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Create tag in Chatrace
Generates a new tag
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Seach user in Chatrace
Searches for a user
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Set contact custom field in Chatrace
Sets a custom field for a contact
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Erxes
Erxes Triggers & Actions
Instant
Customer is created in Erxes
Triggers the automation when a new customer is created
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Instant
Customer is updated in Erxes
Triggers the automation when customer details are updated
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Instant
Customer is deleted in Erxes
Triggers the automation when a customer is removed from the database
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Instant
Form submission is received in Erxes
Triggers the automation when a form is filled
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Instant
Company is created in Erxes
Triggers the automation when a new company is created
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Instant
Company is updated in Erxes
Triggers the automation when a company is updated
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Instant
Company is deleted in Erxes
Triggers the automation when a company is deleted
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Instant
Admin sends engagement message in Erxes
Triggers the automation when an admin sends an engagement message to a contact
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Instant
Customer sends a message in Erxes
Triggers the automation when a customer sends a message
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Instant
Admin sent message in Erxes
Triggers the automation when the admin sends a message to someone
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Instant
Knowledge base is created in Erxes
Triggers the automation when new knowledge base is created
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Instant
Knowledge base is updated in Erxes
Triggers the automation when a knowledge base is modified
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Instant
Knowledge base is deleted in Erxes
Triggers the automation when a knowledge base is deleted
Try it →
No action is available

What can you automate with Chatrace + Erxes?

Streamline your conversational marketing, order processing, and customer data sync between Chatrace and Erxes.

What you can automate?
🔄
Sync customers between Chatrace and Erxes instantly
Automatically create Erxes customer profiles whenever a new subscriber is created in Chatrace, keeping your chatbot data and CRM fully aligned in real time.
📝
Capture every submitted form field accurately
Map all Erxes form submission details directly into Chatrace custom fields and subscriber records instead of missing important customer insights.
🔔
Alert team members as soon as orders arrive
Notify the right team members instantly when a new order is created in Chatrace or a customer sends a message in Erxes.
🔀
Route records based on submitted criteria
Trigger different follow-up sequences or update specific contact fields depending on the tags and data submitted through your chatbot flows.
🔄
Keep customer profiles up to date continuously
Automatically update Erxes customer records whenever subscriber details or custom field values change in Chatrace.
Prevent duplicates with smart record matching
Search existing user profiles and update contact records instead of creating duplicate entries across Chatrace and Erxes.
📦
Handle order status updates seamlessly
Trigger automated workflows when orders are concluded, canceled, or abandoned in Chatrace to maintain accurate customer histories.
🔌
Extend your workflow to external apps
Connect your Chatrace and Erxes data to third-party tools like Shopify, Google Sheets, or Mailchimp to build powerful multi-app pipelines.
And much more...

Who is Chatrace + Erxes integration for?

Ecommerce merchants, customer success managers, and marketers connecting conversational messaging to CRM platforms rely on this integration to eliminate manual data entry and keep records accurate.

Ecommerce marketing managers
Ecommerce marketing managers
Customer support leads
Customer support leads
Agency account directors
Agency account directors
Online store operators
Online store operators
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
📈
Ecommerce marketing managers
You're running automated chat campaigns but your customer database only updates when someone manually exports records, so the subscriber counts you're optimising against are always outdated — with this integration, every new customer record lands in your CRM instantly and your data stays current.
Customer support leads
You need to act fast on incoming support requests from chat bots, but messages arrive without matching CRM profiles, so your team wastes valuable minutes searching across platforms — with this integration, every chat customer profile populates instantly and your response times drop.
📊
Agency account directors
You answer to clients who want to see live progress and accurate order counts from their chatbot funnels, but manual reporting leaves gaps in the pipeline — with this integration, every order and subscriber syncs automatically and your client dashboards remain spotless.
🛒
Online store operators
The volume of incoming chat orders and subscriber signups is too high for anyone to keep up by hand, leading to missed customer records and broken follow-ups — with this integration, every transaction and contact is handled instantly without manual entry.
🤝
Sales development reps
You own the outreach step and depend on inbound chat forms to hand over qualified leads, but manual handoffs cause frustrating delays in your pipeline — with this integration, every lead submission triggers immediate record creation and your sales team can engage right away.
🗂️
Operations coordinators
You need a reliable history of customer interactions across conversational channels, but disjointed tools leave scattered data and missing audit trails — with this integration, every customer event is logged securely and your unified logs remain completely reliable.
Our team

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Why choose Integrately to automate Chatrace + Erxes

Build and manage your Chatrace + Erxes automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatrace + Erxes with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatrace to Erxes?
Frequently Asked Questions
You can connect Chatrace to Erxes in one click using pre-built workflows on Integrately, or use Integrately AI to set up custom syncs involving Shopify, Mailchimp, and Google Sheets.
Can I automatically sync customer profiles between Chatrace and Erxes?
Frequently Asked Questions
Can I connect Chatrace, Erxes, and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for Chatrace and Erxes?
Frequently Asked Questions
How does Chatrace handle customer tags and custom fields in this integration?
Frequently Asked Questions
How does Erxes manage form submissions and customer data here?
Frequently Asked Questions
Do I need coding skills to automate Chatrace and Erxes?
Frequently Asked Questions
Is the Chatrace and Erxes integration free?
Frequently Asked Questions
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You Can Also Connect Chatrace or Erxes With 1500+ Other Apps

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