Chatter + Delighted Integration
Integrate Chatter to Delighted in one click, or tell Integrately AI how you want each survey response handled. Trigger surveys, post updates, track responses, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Post is created in feed in Chatter- Group is created in Chatter
- Topic is created in Chatter
New survey response is received in Delighted Instant
2.
- Create post in feed in Chatter
- Schedule a survey in Delighted
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Ready Workflows for Chatter + Delighted Integration
Schedule surveys, post feedback updates, track responses, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Chatter + Delighted flow
Bring customer feedback and team communication together with CRM, spreadsheet, and support tools. Pick a combination and activate it in one click.
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Salesforce (6)
Salesforce (6) +
Hubspot (6)
Hubspot (6) +
Slack (6)
Slack (6) +
Zendesk (6)
Zendesk (6) +
Asana (6)
Asana (6) +
Google Sheets (6)
Google Sheets (6) D
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When a new Delighted survey response is received, create a Salesforce contact and post the feedback in Chatter.
New Delighted survey responses immediately create contacts in Salesforce and post updates in Chatter, ensuring sales teams never miss customer feedback.
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When a Chatter group is created, schedule a Delighted survey and log the group in Salesforce.
Automatically schedule a Delighted survey when a new Chatter group is formed, and record the group details in Salesforce for tracking.
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If a Delighted survey response indicates low satisfaction, update the contact stage in Salesforce and post an alert in Chatter.
Low customer satisfaction scores in Delighted trigger a contact stage update in Salesforce and alert your team in Chatter.
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When a Salesforce deal closes won, schedule a Delighted survey and post the milestone in Chatter.
Closed deals in Salesforce automatically schedule a Delighted satisfaction survey and celebrate the win in a Chatter feed.
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Use Claude to analyse every new Delighted survey response, update Salesforce, and post the summary in Chatter.
Claude evaluates new Delighted survey responses, updates Salesforce records with sentiment tags, and posts summaries in Chatter.
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When a Chatter topic is created, schedule a Delighted survey and log a task in Salesforce.
New discussion topics in Chatter trigger scheduled customer surveys in Delighted and create follow-up tasks in Salesforce.
Supported triggers and actions for Chatter and Delighted
Mix and match to build the exact automation you need
Chatter Triggers & Actions
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it → What can you automate with Chatter + Delighted?
Turn survey feedback into team conversations and schedule follow-ups automatically across your business.
💬
Post Delighted survey updates to Chatter feeds automatically
Send every new Delighted survey response straight into a Chatter feed the moment it is received. Keep your entire team informed of customer sentiment without switching tabs.
📋
Capture every submitted survey field and comment
Map all survey answers, ratings, and feedback comments into your team communication channels instead of just basic scores. Ensure your team sees the full context of every response.
🔔
Alert the right team member instantly on critical feedback
Notify your support or success channels in Chatter immediately when a low survey rating or negative comment arrives. Enable rapid response times for at-risk accounts.
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Route feedback workflows based on submitted survey ratings
Trigger different actions depending on whether a customer gives a high praise score or a critical rating. Send appreciation notes or create escalation tasks automatically.
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Keep your tracking systems continuously updated
Synchronise survey responses and Chatter feed updates across your connected databases and CRMs. Maintain accurate records as customer sentiment changes over time.
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Create or update records without generating duplicates
Match incoming survey responses with existing customer profiles in your connected tools. Update existing records or create new entries cleanly every time.
📅
Schedule follow-up surveys after specific team milestones
Trigger automated Delighted survey schedules whenever a new post or topic is created in Chatter. Time your customer touchpoints perfectly.
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Extend your feedback flows to third-party tools
Connect your Chatter and Delighted workflow with Slack, Google Sheets, or CRMs to build robust multi-step automation pipelines for your entire organisation.
And much more...
Who is Chatter + Delighted integration for?
Customer success, product, and operations teams using Chatter and Delighted can align team communication with customer happiness feedback effortlessly.
Customer Success Managers
Support Team Leads
Account Managers
Operations Teams
Product Managers
Quality Assurance Specialists
📈
Customer Success Managers
You're reviewing feedback reports in Chatter but your happiness metrics only update when someone manually exports survey responses, so the satisfaction scores you're optimising against are always a few hours behind — with this integration, every new survey response lands in your workflow instantly and your numbers stay current.
⚡
Support Team Leads
You need to act fast on critical customer feedback, but negative survey responses sit unnoticed in Delighted until someone checks the dashboard, so issues escalate before anyone investigates — with this integration, critical survey alerts reach your Chatter feed the moment they arrive so your team can respond immediately.
🤝
Account Managers
You answer to clients who want to see consistent progress and feedback updates, but compiling survey results into team reports takes hours of manual copying every week — with this integration, every client interaction and survey response flows straight into your communication channels automatically.
📊
Operations Teams
The volume of customer survey responses is too high for anyone to keep up by hand, leading to missed feedback submissions and unorganised records across departments — with this integration, every survey response and feed post is handled in seconds without manual sorting.
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Product Managers
You own the product roadmap and depend on customer happiness data to guide feature updates, but survey insights take days to reach your planning discussions — with this integration, customer sentiment data is shared across your team instantly to guide every decision.
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Quality Assurance Specialists
You need a reliable history of customer satisfaction trends and service ratings, but manual data entry keeps leaving frustrating gaps in your audit trails — with this integration, every survey response and team update is recorded accurately and stored without missing a beat.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Chatter + Delighted
Build and manage your Chatter + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Chatter + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Chatter + Delighted Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Chatter to Delighted?
You can connect Chatter to Delighted instantly using 1-click ready workflows on Integrately, or use Integrately AI to build custom sequences linking Salesforce, Hubspot, Slack, and 1,500+ other apps.
Can I automatically send Delighted survey updates to Chatter feeds?
Can I connect Chatter, Delighted, and Slack?
What is a good Zapier alternative for Chatter and Delighted?
How are new survey responses handled between Chatter and Delighted?
Can I trigger Delighted surveys from Chatter posts?
Do I need coding skills to automate Chatter and Delighted?
Is the Chatter and Delighted integration free?
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