Chatter + WATI Integration
Integrate Chatter to WATI in one click, or tell Integrately AI how you want each post handled. Notify customers on WhatsApp, track engagement, update subscriber attributes, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Post is created in feed in Chatter- Group is created in Chatter
- Topic is created in Chatter
Message is received in WATI Instant- Reply is received to sent message in WATI Instant
- Contact is created in WATI
- Message is read in WATI Instant
- Message is delivered in WATI Instant
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- Create post in feed in Chatter
- Send template message in WATI
- Send session message in WATI
- Create contact in WATI
- Update contact attributes in WATI
Trusted by experts at...
Ready Workflows for Chatter + WATI Integration
Send WhatsApp messages from feed posts, update contact attributes, track replies, and trigger follow-ups, all in just one click.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Chatter + WATI flow
Sync customer conversations with your CRM, support tools, spreadsheets, and calendar to keep every team aligned. Pick a combination and activate it in one click.
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Salesforce (8)
Salesforce (8) +
HubSpot (8)
HubSpot (8) +
Calendly (8)
Calendly (8) +
Slack (8)
Slack (8) +
Google Sheets (8)
Google Sheets (8) +
Gmail (8)
Gmail (8) C
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Create a Salesforce lead when a post is created in feed in Chatter, and send a template message in WATI
Every Chatter feed post becomes a new Salesforce lead instantly while WATI sends a welcome message, eliminating manual entry.
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Notify your Salesforce team channel when a message is received in WATI, and create a post in feed in Chatter
Inbound WATI messages instantly create Chatter posts and notify Salesforce users, keeping internal alignment tight.
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When a Salesforce lead is updated, update contact attributes in WATI and post an update in Chatter
Lead stage changes in Salesforce automatically update WATI contact attributes and notify the Chatter feed.
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Create a Salesforce task for every WATI contact created, and post the details in Chatter
New WATI contacts generate Salesforce tasks and Chatter announcements so agents can initiate outreach immediately.
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If a WATI message is received with high priority, create a priority Salesforce case and post an alert in Chatter
High-priority WATI messages automatically generate urgent Salesforce cases and notify Chatter channels.
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When a Salesforce opportunity is closed won, send a WATI session message and post the win in Chatter
Closed deals in Salesforce trigger celebratory Chatter posts and personalized WATI follow-up messages.
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Use Claude to summarise every WATI message received, create a Salesforce record, and post the brief in Chatter
Claude summarises incoming WATI customer messages, stores records in Salesforce, and posts briefs in Chatter.
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Turn every Chatter group creation into a Salesforce project record, send a WATI template message, and notify Slack
New Chatter groups generate Salesforce projects, dispatch WhatsApp notifications, and alert Slack channels.
Supported triggers and actions for Chatter and WATI
Mix and match to build the exact automation you need
What can you automate with Chatter + WATI?
Streamline your customer communication by connecting internal discussions with automated WhatsApp messaging.
💬
Trigger WhatsApp messages from Chatter feed posts automatically
Send WATI template messages instantly whenever a new post is created in your Chatter feed. Eliminate manual messaging delays and engage contacts right away.
📋
Capture every submitted contact attribute across platforms
Map customer details from WATI interactions directly into your Chatter records instead of transferring data manually. Keep your contact profiles complete and up to date.
🔔
Notify the right team member as soon as replies arrive
Alert your staff instantly when a customer replies to a WATI message or creates a new Chatter post. Ensure rapid response times for every important conversation.
🔀
Route messages based on submitted inquiry fields
Send different WATI template messages or update specific attributes depending on the content of incoming Chatter posts or customer chat tags.
🔄
Keep contact records synchronized as status changes occur
Update WATI contact attributes automatically whenever team members modify project details or customer statuses in Chatter.
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Prevent duplicate contacts with smart upsert rules
Match existing customer profiles in WATI before creating new entries, ensuring your database remains clean and free of duplicate records.
📅
Manage later status updates like read receipts and delivery
Trigger follow-up actions automatically when WATI messages are delivered or marked as read by your customers.
🔌
Extend your workflow to Salesforce for advanced CRM tracking
Connect Chatter and WATI with Salesforce to automatically create leads and log communication history in your CRM.
And much more...
Who is Chatter + WATI integration for?
Connecting Chatter and WATI helps communication teams, support managers, and sales reps streamline customer messaging, eliminate manual copy-pasting, and keep conversations synced across platforms effortlessly.
Performance Marketers
Customer Support Leads
Account Managers
Sales Development Reps
Project Coordinators
Operations Managers
📈
Performance Marketers
You're tracking customer engagement metrics in Chatter, but your WhatsApp report counts only update when someone manually exports data, so the conversion stats you're optimising against are always hours behind — with this integration, every WATI message event lands in your workflow instantly and your data stays current.
⚡
Customer Support Leads
You manage team communication in Chatter, but incoming WhatsApp inquiries sit unnotified until an agent checks WATI manually, so urgent customer issues are answered way too late — with this integration, every inbound message triggers an instant workflow so your support team responds immediately.
🤝
Account Managers
You coordinate client projects in Chatter, but your stakeholders ask for updates before you've manually checked WhatsApp message statuses, so you're always scrambling to compile progress reports — with this integration, every WATI communication update syncs automatically and your stakeholders stay informed.
📞
Sales Development Reps
You log internal discussions in Chatter, but prospect message volume is far too high for anyone to keep up by hand, so promising leads slip through the cracks every single day — with this integration, every Chatter post and WhatsApp interaction is processed automatically without manual data entry.
📋
Project Coordinators
You own the customer handoff stage, but you depend on team members upstream to manually notify you of Chatter feed updates, so client onboarding is constantly delayed — with this integration, every project milestone triggers instant messaging actions so handoffs happen without friction.
🛡️
Operations Managers
You need a reliable history of all customer interactions, but your manual logging process leaves glaring gaps between Chatter and WhatsApp, so your audit trails are always incomplete — with this integration, every message and feed post is recorded reliably across your entire workflow stack.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Chatter + WATI
Build and manage your Chatter + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Chatter + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
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Connect Accounts
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Automation is ready
Connect Chatter + WATI Now 
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Frequently Asked Questions
How do I connect Chatter to WATI?
You can connect Chatter to WATI in 1-click using ready templates on Integrately, or ask Integrately AI to build the automation and map the fields. It supports tools like Salesforce, HubSpot, Calendly, Slack, Google Sheets, and Gmail.
Can I send WATI messages automatically when Chatter posts are created?
Can I connect Chatter, WATI, and Slack?
What is a good Zapier alternative for Chatter and WATI?
How does Chatter handle its feed posts in integrations?
How does WATI manage contact attributes and messages?
Can I automate Chatter and WATI without coding skills?
Is the Chatter and WATI integration free?
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