Clickatell + Rocket.Chat Integration

Integrate Clickatell to Rocket.Chat in one click, or tell Integrately AI how you want each message handled. Capture incoming texts, route communications across channels, notify your team, and log updates automatically.

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1.
  • Clickatell
    SMS is sent in Clickatell Instant
  • Rocket.Chat
    Message is posted anywhere in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to channel in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to private group in Rocket.Chat Instant
  • Rocket.Chat
    Channel is created in Rocket.Chat
  • Rocket.Chat
    Private group is created in Rocket.Chat
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2.
  • Clickatell
    Send SMS in Clickatell
  • Rocket.Chat
    Send channel message in Rocket.Chat
  • Rocket.Chat
    Send direct message in Rocket.Chat
  • Rocket.Chat
    Send private group message in Rocket.Chat
  • Rocket.Chat
    Create channel in Rocket.Chat
  • Rocket.Chat
    Search Channel in Rocket.Chat
  • Rocket.Chat
    Create private group in Rocket.Chat

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Ready Workflows Ready Workflows for Clickatell + Rocket.Chat Integration

Capture incoming texts, route alerts to channels, notify team members, and sync records, all in just one click.

Most popular automationmost-popular-automations
Rocket.Chat + Clickatell Integration

Send message from Clickatell for new message received in Rocket.Chat

There are many reasons why you would want to send an message in Clickatell when a text message is received in Rocket.Chat.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Clickatell + Rocket.Chat flow

Connect your messaging flows with CRMs, support tickets, and email tools to keep your entire stack updated. Pick a combination and activate it in one click.

Clickatell
Rocket.Chat
+
ShopifyShopify (4)
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ZendeskZendesk (4)
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HubSpotHubSpot (4)
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GmailGmail (4)
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Google SheetsGoogle Sheets (4)
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StripeStripe (4)
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Create a Shopify customer when an SMS is sent in Clickatell, and notify your team in Rocket.Chat.
New Clickatell text messages instantly create customer profiles in Shopify and alert your team in Rocket.Chat.
S
C
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When a Shopify order is created, send an SMS via Clickatell and post a channel update in Rocket.Chat.
Every new Shopify order triggers a Clickatell SMS and posts a notification in Rocket.Chat instantly.
S
C
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When a Shopify fulfillment status updates, send a Clickatell text and notify your team in Rocket.Chat.
Notify customers via Clickatell and update your team in Rocket.Chat whenever Shopify fulfillment changes.
S
C
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If a Shopify order value exceeds high value, send an urgent Clickatell SMS and alert managers in Rocket.Chat.
High-value Shopify orders trigger priority Clickatell messages and urgent Rocket.Chat alerts.

Supported triggers and actions for Clickatell and Rocket.Chat

Mix and match to build the exact automation you need

Clickatell
Clickatell Triggers & Actions
Instant
SMS is sent in Clickatell
Triggers the automation when a text message is sent
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Send SMS in Clickatell
Sends a text message to particular recipients
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Rocket.Chat
Rocket.Chat Triggers & Actions
Instant
Message is posted anywhere in Rocket.Chat
Triggers the automation when a new message is posted anywhere
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Instant
Message is posted to channel in Rocket.Chat
Triggers the automation when a new message is posted to a channel
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Instant
Message is posted to private group in Rocket.Chat
Triggers the automation when a new message is posted to a private group
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Channel is created in Rocket.Chat
Triggers the automation when a new channel is created
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Private group is created in Rocket.Chat
Triggers the automation when a private group is created
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Send channel message in Rocket.Chat
Sends a message to a channel
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Send direct message in Rocket.Chat
Sends a private message to a recipient
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Send private group message in Rocket.Chat
Sends a private message to a selected group of users
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Create channel in Rocket.Chat
Creates a new channel
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Search Channel in Rocket.Chat
Searches for a channel
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Create private group in Rocket.Chat
Creates a new private group
Try it →

What can you automate with Clickatell + Rocket.Chat?eks

Streamline customer communication, synchronise messages across channels, and automate your entire messaging workflow without writing code.

What you can automate?
💬
Bridge SMS text messaging and team chat
Automatically post incoming Clickatell SMS messages directly into designated Rocket.Chat channels so internal teams can respond immediately without switching apps.
📋
Capture every submitted field and detail
Map complete text message contents, sender numbers, and metadata into your downstream workflow steps instead of just basic notifications.
🔔
Notify the right person instantly
Route urgent customer alerts and notifications directly to specific team members or private groups in Rocket.Chat the moment an SMS arrives.
🔀
Route workflows based on message content
Trigger different actions depending on keywords or criteria submitted in the original Clickatell SMS text message.
🔄
Keep all communication records up to date
Synchronise message histories and status changes across your connected apps automatically as conversations evolve.
🗂️
Add or update records without duplicates
Check existing records before creating new entries in your connected databases to maintain clean customer histories.
⚡
Handle status updates and follow-ups
Trigger automated follow-up messages or internal alerts whenever order, ticket, or payment statuses change.
🔗
Extend workflows to your favorite tools
Connect your Clickatell and Rocket.Chat pipeline to CRM, support, and spreadsheet apps for complete multi-step automation.
And much more...

Who is Clickatell + Rocket.Chat integration for?

Operations teams, customer support managers, and sales reps rely on this integration to eliminate manual handoffs and keep communication channels synchronized instantly.

Customer support leads
Customer support leads
Sales operations managers
Sales operations managers
Account managers
Account managers
Logistics coordinators
Logistics coordinators
Marketing campaign leads
Marketing campaign leads
Finance analysts
Finance analysts
🎧
Customer support leads
You're managing inbound support requests across messaging apps, but your team misses urgent client texts because notifications stay trapped in isolated tools — with this integration, every incoming SMS routes straight to Rocket.Chat channels and your support response times drop.
📊
Sales operations managers
You're tracking inbound text leads from promotional campaigns, but lead details require manual copying into your CRM before reps can act — with this integration, every Clickatell message populates your sales database instantly and deal progression moves faster.
🤝
Account managers
You're coordinating client follow-ups across multiple communication channels, but updates get delayed because teams rely on manual handoffs — with this integration, every client interaction syncs across platforms automatically and client satisfaction improves.
📦
Logistics coordinators
You're dispatching delivery alerts to clients via SMS, but staff fail to log confirmation statuses in team chat channels — with this integration, every dispatch event updates your chat workspace instantly and delivery tracking stays accurate.
📈
Marketing campaign leads
You're running SMS engagement campaigns via Clickatell, but campaign response data never reaches internal discussion groups in real time — with this integration, every engagement event posts to your team channel instantly and campaign tracking stays current.
💳
Finance analysts
You're reconciling customer payment notifications and billing updates, but transaction alerts remain scattered across disconnected tools — with this integration, every billing event updates your financial logs automatically and revenue tracking stays precise.
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Why choose Integrately to automate Clickatell + Rocket.Chat

Build and manage your Clickatell + Rocket.Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clickatell + Rocket.Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Setup an action from Trello
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Frequently Asked Questions

How do I connect Clickatell to Rocket.Chat?
Frequently Asked Questions
You can connect Clickatell to Rocket.Chat instantly using 1-click ready workflows or Integrately AI. Simply link your accounts, select your preferred automation template, and start syncing messages across platforms without coding.
Can I automatically send Rocket.Chat messages when a Clickatell SMS is received?
Frequently Asked Questions
Can I connect Clickatell, Rocket.Chat, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Clickatell and Rocket.Chat?
Frequently Asked Questions
How does Clickatell handle incoming SMS triggers in automations?
Frequently Asked Questions
How do Rocket.Chat channel messages work in these automations?
Frequently Asked Questions
Do I need coding skills to build a Clickatell and Rocket.Chat workflow?
Frequently Asked Questions
Is the Clickatell and Rocket.Chat integration free?
Frequently Asked Questions
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