Clickatell + SendGrid Integration

Integrate Clickatell to SendGrid in one click, or tell Integrately AI how you want each text message handled. Capture message details, update your contacts, trigger email notifications, and follow up automatically.

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1.
  • Clickatell
    SMS is sent in Clickatell Instant
Arrow Right
2.
  • Clickatell
    Send SMS in Clickatell
  • SendGrid
    Create or update contact in SendGrid
  • SendGrid
    Send email in SendGrid

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Ready Workflows Ready Workflows for Clickatell + SendGrid Integration

Trigger email notifications, update contact records, sync message data, and alert your team, all in just one click.

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Clickatell + SendGrid Integration

Send email from SendGrid for new message received in Clickatell

There are many reasons why you would want to send an email in SendGrid when a text message is received in Clickatell.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Clickatell + SendGrid flow

Sync message data to your CRM, notify your support team, and manage follow-ups across your entire stack. Pick a combination and activate it in one click.

Clickatell
SendGrid
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ShopifyShopify (4)
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SalesforceSalesforce (3)
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MailchimpMailchimp (3)
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StripeStripe (3)
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SlackSlack (3)
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ZendeskZendesk (3)
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When an SMS is sent in Clickatell, create a customer in Shopify and send an email in SendGrid
Every Clickatell SMS instantly creates a customer in Shopify while SendGrid sends out an email notification without manual data entry.
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S
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When an SMS is sent in Clickatell, create an order in Shopify and update the contact in SendGrid
Capture message events by creating Shopify orders and updating SendGrid contact records instantly.
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S
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If an SMS is sent in Clickatell from a VIP customer, create a draft order in Shopify and send a priority email in SendGrid
Route VIP text alerts directly into Shopify draft orders and trigger immediate SendGrid email follow-ups.
S
C
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When a Shopify refund is processed, send an SMS in Clickatell and update the contact in SendGrid
Notify customers via Clickatell SMS and update SendGrid records the moment a Shopify refund is issued.

Supported triggers and actions for Clickatell and SendGrid

Mix and match to build the exact automation you need

Clickatell
Clickatell Triggers & Actions
Instant
SMS is sent in Clickatell
Triggers the automation when a text message is sent
Try it →
Send SMS in Clickatell
Sends a text message to particular recipients
Try it →
SendGrid
SendGrid Triggers & Actions
No trigger is available
Create or update contact in SendGrid
Creates or updates a contact
Try it →
Send email in SendGrid
Sends an email to a recipient
Try it →

What can you automate with Clickatell + SendGrid?

Streamline your customer communications by connecting text messaging triggers to email delivery and contact management.

What you can automate?
🔄
Trigger emails from incoming text messages
Send automated SendGrid emails instantly whenever a new SMS is sent in Clickatell. Eliminate manual email dispatching and engage your audience the moment they text.
📋
Capture every submitted field and message detail
Map complete message text, sender numbers, and custom metadata into your SendGrid contact records instead of basic placeholders. Keep comprehensive records for review.
🔔
Notify your team as soon as messages arrive
Alert internal team members in real time when customer texts come in through Clickatell. Ensure fast responses for high-priority inquiries and support tickets.
🔀
Route communications based on message content
Perform different actions depending on keywords found in the incoming Clickatell SMS. Send urgent requests to priority channels and standard inquiries to general lists.
⏱️
Keep contact records up to date automatically
Synchronise profile updates between Clickatell and SendGrid continuously as customer information changes. Prevent outdated contact details across your messaging tools.
🗂️
Create or update records without duplicates
Check existing database entries before creating new SendGrid contacts from Clickatell message events. Maintain clean, deduplicated mailing lists effortlessly.
💳
Handle payment and subscription status changes
Trigger SMS alerts and email receipts when billing events or subscription updates occur. Keep customers informed of their account status across both channels.
🔌
Extend message workflows to team apps
Connect your core Clickatell and SendGrid automation to Slack, Salesforce, or Shopify. Build multi-step pipelines that keep your entire organisation aligned.
And much more...

Who is Clickatell + SendGrid integration for?

Support teams, marketers, and account managers using text alerts and email campaigns can eliminate manual data entry and keep customer communications completely synchronised.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Operations managers
Operations managers
Sales representatives
Sales representatives
Compliance officers
Compliance officers
📈
Performance marketers
You're running multi-channel campaigns but your reporting dashboards only update when someone manually exports message metrics, so the response counts you're reviewing are always hours behind — with this integration, every text event updates your email systems instantly and your data stays current.
⚡
Customer support leads
You manage urgent customer inquiries arriving via SMS but find out about missed messages too late, delaying your response times — automating both apps means every incoming text creates records and triggers alerts immediately so your team responds without delay.
🤝
Account managers
You answer to clients who want immediate proof of customer communications and status updates across text and email channels — connecting these apps means every message event is logged and reported without manual compilation.
📊
Operations managers
You process high volumes of customer text alerts and email campaigns where manual record keeping creates constant backlogs — integrating these apps means message data flows across platforms automatically without manual intervention.
🎯
Sales representatives
You depend on upstream text communications to initiate email outreach and pipeline updates, but handoffs are consistently delayed — this integration means every text message immediately triggers your email sequences and CRM updates.
📋
Compliance officers
You need an accurate, reliable history of all customer messaging and email outreach, but manual logging leaves significant gaps — automating both apps means every interaction is captured with precise timestamps and zero omissions.
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Why choose Integrately to automate Clickatell + SendGrid

Build and manage your Clickatell + SendGrid automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clickatell + SendGrid with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Clickatell to SendGrid?
Frequently Asked Questions
You can connect Clickatell to SendGrid in one click using pre-built workflows on Integrately. Select a ready template, connect your accounts, or ask Integrately AI to build the integration for you. It takes just minutes with 1,500+ other apps supported.
Can I automatically send a SendGrid email when an SMS is sent in Clickatell?
Frequently Asked Questions
Can I connect Clickatell, SendGrid, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Clickatell and SendGrid?
Frequently Asked Questions
How does Clickatell data get handled in SendGrid?
Frequently Asked Questions
Can SendGrid contact records be updated from SMS events?
Frequently Asked Questions
Do I need coding skills to integrate Clickatell and SendGrid?
Frequently Asked Questions
Is the Clickatell and SendGrid integration free?
Frequently Asked Questions
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You Can Also Connect Clickatell or SendGrid With 1500+ Other Apps

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