Clickatell + Twilio Integration

Integrate Clickatell to Twilio in one click, or tell Integrately AI how you want each message handled. Send WhatsApp notifications, trigger follow-ups, and alert your team automatically.

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1.
  • Clickatell
    SMS is sent in Clickatell Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Clickatell
    Send SMS in Clickatell
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Clickatell + Twilio Integration

Trigger WhatsApp messages, send SMS alerts, sync communication logs, and notify your team, all in just one click.

Most popular automationsmost-popular-automations
Twilio + Clickatell Integration

Send message from Clickatell for new sms received in Twilio

There are many reasons why you would want to send an message in Clickatell when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Clickatell + Twilio Integration

Send sms from Twilio for new message received in Clickatell

There are many reasons why you would want to send an sms in Twilio when a text message is received in Clickatell.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Clickatell + Twilio flow

Sync your messaging workflows with CRMs, support desks, and marketing tools for complete communication tracking. Pick a combination and activate it in one click.

Clickatell
Twilio
+
ShopifyShopify (3)
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SalesforceSalesforce (3)
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HubspotHubspot (3)
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ZendeskZendesk (3)
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MailchimpMailchimp (3)
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SlackSlack (3)
S
C
T
Send a Clickatell SMS and a Twilio WhatsApp message for every new Shopify order
New Shopify orders instantly trigger an SMS via Clickatell and a WhatsApp message in Twilio, keeping customers updated immediately.
S
C
T
Send a Clickatell SMS when a Shopify product is updated, and alert customers via Twilio WhatsApp
Product updates in Shopify trigger Clickatell text alerts and Twilio WhatsApp notifications without manual intervention.
S
C
T
Notify customers via Clickatell SMS and Twilio WhatsApp when a Shopify customer is created
New Shopify customer registrations trigger automated welcome texts in Clickatell and WhatsApp messages in Twilio.

Supported triggers and actions for Clickatell and Twilio

Mix and match to build the exact automation you need

Clickatell
Clickatell Triggers & Actions
Instant
SMS is sent in Clickatell
Triggers the automation when a text message is sent
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Send SMS in Clickatell
Sends a text message to particular recipients
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Clickatell + Twilio?

Streamline your multi-channel messaging workflows by connecting triggers and actions across Clickatell and Twilio.

What you can automate?
💬
Trigger WhatsApp messages from Clickatell SMS
Send automated WhatsApp templates in Twilio whenever an outbound text message is dispatched in Clickatell. Ensure seamless cross-channel delivery without manual intervention.
📋
Capture every message field and delivery detail
Map complete message metadata, timestamps, and recipient data across platforms instead of basic notifications. Your communication logs become a robust source for review.
🔔
Notify the right team as soon as messages arrive
Alert your support or sales staff immediately when incoming calls or messages occur in Twilio or Clickatell. Eliminate communication silos across departments.
🔀
Route communications based on submitted keywords
Execute different follow-up actions in Twilio depending on specific text content received in Clickatell. Direct urgent inquiries to priority workflows automatically.
🔄
Keep communication destination records up to date
Automatically update subscriber records and message statuses across your CRM whenever call statuses change or transcriptions become available in Twilio.
👥
Prevent duplicate message logs and contacts
Search existing communication histories before creating new entries, ensuring clean and consolidated messaging logs across Clickatell and Twilio.
📞
Handle call completions and recording statuses
Trigger automated follow-up messages or SMS alerts when a phone call is finished or when new call recordings become available in Twilio.
🌐
Extend your communication stack to external tools
Connect your Clickatell and Twilio messaging flows with apps like Slack or HubSpot to log every conversation and keep your entire team aligned.
And much more...

Who is Clickatell + Twilio integration for?

Operations teams, marketers, and support managers rely on automated messaging flows to keep communication channels synchronized and eliminate manual data entry errors.

Operations Managers
Operations Managers
Support Supervisors
Support Supervisors
Client Success Leads
Client Success Leads
High-Volume Marketers
High-Volume Marketers
Sales Development Reps
Sales Development Reps
Compliance Officers
Compliance Officers
📈
Operations Managers
You oversee messaging throughput and communication metrics across multiple channels, but your reporting sheets only update when someone manually exports records, so your delivery counts are always hours behind — automating both apps means every SMS and WhatsApp event is captured instantly and your metrics stay current.
⚡
Support Supervisors
You need to respond to customer inquiries instantly, but manual notification delays leave urgent tickets sitting unread in queues — this integration means every inbound message triggers immediate alerts across your communication stack and response times drop.
🤝
Client Success Leads
You answer to external stakeholders who demand transparent communication updates, but compiling delivery logs by hand creates reporting bottlenecks — automating both apps means client status updates flow seamlessly and reports generate automatically.
🔄
High-Volume Marketers
The volume of outbound customer messages is too high for anyone to keep up with by hand, leading to missed follow-ups and uncoordinated broadcasts — with this integration, every campaign trigger executes instantly across Clickatell and Twilio without manual effort.
💼
Sales Development Reps
You own the outreach follow-up step and depend on upstream marketing systems to hand over lead data before you can message prospects — connecting these apps means lead notifications hit your communication channels the moment an SMS or call event occurs.
📋
Compliance Officers
You need a reliable history of all customer communications for auditing, but manual record-keeping keeps leaving gaps in your audit trails — automating both apps means every message event is logged accurately and complete records are maintained.
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Why choose Integrately to automate Clickatell + Twilio

Build and manage your Clickatell + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clickatell + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Clickatell to Twilio?
Frequently Asked Questions
You can connect Clickatell to Twilio in 1 click using ready templates or ask Integrately AI to build your multi-step flow. It links seamlessly with popular tools like Slack, HubSpot, and Zendesk.
Can I automatically send a WhatsApp message in Twilio when an SMS is sent in Clickatell?
Frequently Asked Questions
Can I connect Clickatell, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Clickatell and Twilio?
Frequently Asked Questions
How does Clickatell handle SMS trigger events in automated flows?
Frequently Asked Questions
How does Twilio handle messaging and call triggers?
Frequently Asked Questions
Do I need coding skills to automate Clickatell and Twilio?
Frequently Asked Questions
Is the Clickatell and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect Clickatell or Twilio With 1500+ Other Apps

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Twilio
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Sync Twilio with support, productivity, and analytics tools to track calls, messages, and customer interactions.
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