Clio + Live Chat Integration

Integrate Clio to Live Chat in one click, or tell Integrately AI how you want each contact handled. Capture visitor details, create your Clio contact, log the communication, and assign follow-up tasks automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Clio
    Contact is created in Clio Instant
  • Clio
    Task is created in Clio Instant
  • Clio
    Matter is created in Clio Instant
  • Clio
    Communication is created in Clio Instant
  • Clio
    Bill state is updated in Clio Instant
  • Clio
    Task status has updated in Clio Instant
  • Clio
    Calendar entry is created in Clio Instant
  • Clio
    Matter status has updated in Clio Instant
  • Clio
    Matter note is created in Clio
  • Clio
    Activity is created in Clio Instant
  • Clio
    New bill is created in Clio Instant
  • Clio
    Document is created in Clio
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
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2.
  • Clio
    Search task by name in Clio
  • Clio
    Assign task template list to matter in Clio
  • Clio
    Upload document in Clio
  • Clio
    Update task in Clio
  • Clio
    Create communication in Clio
  • Clio
    Create task in Clio
  • Clio
    Create person contact in Clio
  • Clio
    Update person contact in Clio
  • Clio
    Search person contact in Clio
  • Clio
    Search contact by custom field in Clio
  • Clio
    Create time entry (Activity) in Clio
  • Clio
    Update matter in Clio
  • Clio
    Create matter in Clio
  • Clio
    Create matter note in Clio
  • Clio
    Create matter folder in Clio
  • Clio
    Create calendar entry in Clio
  • Clio
    Search matter in Clio
  • Clio
    Create expense entry (Activity) in Clio
  • Clio
    Search matter by custom field in Clio
  • Clio
    Create company contact in Clio
  • Clio
    Update company contact in Clio
  • Clio
    Search company contact in Clio
  • Clio
    Search user in Clio
  • Clio
    Search bill in Clio

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Ready WorkflowsReady Workflows   for Clio + Live Chat Integration

Capture visitor details, create Clio contacts, log communications, and trigger follow-up tasks, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Clio + Live Chat flow

Send chat notifications to your team, schedule consultations, and log financial records across your favorite tools. Pick a combination and activate it in one click.

Clio
Live Chat
+
GmailGmail (8)
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SlackSlack (8)
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CalendlyCalendly (8)
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QuickBooks OnlineQuickBooks Online (8)
+
Google DriveGoogle Drive (8)
+
ZendeskZendesk (8)
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When a chat starts in Live Chat, create a person contact in Clio and send an email in Gmail
New Live Chat visitors appear in Clio as person contacts instantly and your team receives an email notification in Gmail.
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When a chat ends in Live Chat, create a communication in Clio and email the summary in Gmail
Every ended chat session logs a communication in Clio and sends a transcript summary via Gmail.
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When a visitor enters the Live Chat queue, create a task in Clio and email staff in Gmail
New queue entries create follow-up tasks in Clio and trigger immediate email notifications in Gmail.
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When a chat is updated in Live Chat, create a matter note in Clio and email updates in Gmail
Chat updates automatically append matter notes in Clio and notify your team via Gmail.
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If a Live Chat visitor requests a consultation, create a matter in Clio; otherwise, create a task, and email in Gmail
Route chat inquiries into Clio matters or tasks based on visitor intent, with email alerts in Gmail.
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When a chat ends in Live Chat, update the Clio matter and send an archiving email in Gmail
Concluded chats update matter records in Clio and trigger archiving notifications in Gmail.
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Use Claude to analyse urgent Live Chat messages, create a Clio task, and email in Gmail
Claude evaluates chat urgency, creates corresponding Clio tasks, and alerts attorneys via Gmail.
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When a chat starts in Live Chat, create a Clio contact, schedule in Calendly, and email in Gmail
New website chats automatically generate Clio contacts, book Calendly meetings, and send confirmation emails.

Supported triggers and actions for Clio and Live Chat

Mix and match to build the exact automation you need

Clio
Clio Triggers & Actions
Instant
Contact is created in Clio
Triggers the automation when a new contact is created
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Instant
Task is created in Clio
Triggers the automation when a new task is created
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Instant
Matter is created in Clio
Triggers the automation when a new matter is created
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Instant
Communication is created in Clio
Triggers the automation when a new communication is created
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Instant
Bill state is updated in Clio
Triggers the automation when a bill state has been updated
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Instant
Task status has updated in Clio
Triggers the automation when a Task status has been updated
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Instant
Calendar entry is created in Clio
Triggers the automation when a new calendar entry is created
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Instant
Matter status has updated in Clio
Triggers the automation when the status of a particular matter is updated
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Matter note is created in Clio
Triggers the automation when a new note is added to any matter
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Instant
Activity is created in Clio
Triggers the automation when a new activity is created
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Instant
New bill is created in Clio
Triggers the automation when a new bill is raised
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Document is created in Clio
Triggers the automation when a new document is created
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Search task by name in Clio
Finds a task by its name
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Assign task template list to matter in Clio
Generates a new communication
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Upload document in Clio
Adds a document
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Update task in Clio
Modifies an existing task
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Create communication in Clio
Generates a new communication
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Create task in Clio
Generates a new task
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Create person contact in Clio
Adds a new contact to the person database
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Update person contact in Clio
Updates contact information for a person
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Search person contact in Clio
Searches for a person contact
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Search contact by custom field in Clio
Locates and retrieves contacts using a custom field
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Create time entry (Activity) in Clio
Record and track time spent on a activity
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Update matter in Clio
Updates matter details with the latest information
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Create matter in Clio
Generates new matter
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Create matter note in Clio
Generates a note for new matters
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Create matter folder in Clio
Generates a folder for organizing matter
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Create calendar entry in Clio
Adds a new event to the calendar
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Search matter in Clio
Searches for a matter
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Create expense entry (Activity) in Clio
Record a new expense entry
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Search matter by custom field in Clio
Searches for a matter using a custom field
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Create company contact in Clio
Adds a new contact for a company into the company's contact list
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Update company contact in Clio
Updates contact information for company records
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Search company contact in Clio
Retrieves contact information for a company
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Search user in Clio
Searches for a user
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Search bill in Clio
Searches for a bill
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Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
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Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it →
No action is available

What can you automate with Clio + Live Chat?

Streamline your legal practice by automatically turning every website chat and visitor interaction into organized Clio contacts, matters, and tasks.

What you can automate?
💬
Turn every website chat into a new Clio contact automatically
Capture every Live Chat visitor as a person contact in Clio the moment the conversation begins, eliminating manual copy-pasting across platforms.
📝
Capture complete visitor answers and custom fields
Map every detail collected during your Live Chat session directly into Clio communications and matter notes rather than just basic contact names.
🔔
Alert your intake team the moment a chat starts
Notify staff instantly via messaging or email whenever a prospective client enters the queue, ensuring rapid response times.
🔀
Route visitors based on practice area or inquiry type
If a chat specifies corporate law, create a corporate matter in Clio; otherwise, log it as a general task for review.
🔄
Keep Clio case files current as chats progress
Automatically update active Clio matters and append conversation updates as notes while discussions unfold in Live Chat.
🔍
Upsert contacts to prevent duplicate client records
Search existing Clio contacts before creating new ones, updating existing records if the client is already in your database.
🏁
Log final outcomes when support sessions conclude
When a chat ends in Live Chat, create a final communication entry in Clio and close out associated follow-up tasks.
📅
Sync chat intake data straight to your calendar
Trigger Calendly bookings or QuickBooks invoices automatically once a Live Chat visitor is successfully converted into a Clio contact.
And much more...

Who is Clio + Live Chat integration for?

Law firms and legal professionals looking to capture website leads instantly, eliminate manual data entry, and streamline client intake across both platforms.

Legal intake specialists
Legal intake specialists
Managing partners
Managing partners
Client success managers
Client success managers
Firm administrators
Firm administrators
Associate attorneys
Associate attorneys
Legal compliance officers
Legal compliance officers
📊
Legal intake specialists
You're reviewing website inquiries but your practice management system only updates when someone manually copies chat details, so the lead logs you're reporting on are always a few hours behind — with this integration, every new chat visitor lands in Clio instantly and your records stay current.
Managing partners
You need to act fast on prospective client inquiries, and you find out too late because chat transcripts sit stranded in your messaging tool — with this integration, every started chat creates a contact automatically and alerts your team without delay.
📋
Client success managers
You answer to a client or senior partner who wants to see prompt follow-up on every website lead, but manual tracking leaves gaps in the timeline — integrating these apps means every conversation logs straight into Clio as a communication.
📈
Firm administrators
The chat volume is too high for anyone to keep up by hand when matching website inquiries to existing legal matters, leading to missed client details — automating both apps means every interaction creates tasks and matters cleanly.
⚖️
Associate attorneys
You own the next client consultation and depend on intake staff to hand over lead details upstream, but details get lost between apps — this integration means every visitor submission flows directly into your Clio task queue.
🗂️
Legal compliance officers
You need a reliable history of all client communications and keep finding gaps in your audit trail because chats aren't saved to case files — connecting these apps means every ended chat uploads records securely to your system.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Clio + Live Chat

Build and manage your Clio + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clio + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Clio to Live Chat?
Frequently Asked Questions
You can connect Clio to Live Chat in just 1 click using ready workflows on Integrately, or use Integrately AI to build custom flows with Gmail, Slack, and 1,500+ other apps.
Can I automatically create Clio contacts from Live Chat visitor sessions?
Frequently Asked Questions
Can I connect Clio, Live Chat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Clio and Live Chat?
Frequently Asked Questions
How are Clio matters and contacts updated during a live chat session?
Frequently Asked Questions
How does Live Chat trigger automated tasks in Clio?
Frequently Asked Questions
Do I need coding skills to automate Clio and Live Chat?
Frequently Asked Questions
Is the Clio and Live Chat integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Clio or Live Chat With 1500+ Other Apps

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