Close + Document360 Integration

Integrate Close to Document360 in one click, or tell Integrately AI how you want each lead handled. Capture lead details, create documentation records, update your knowledge base, and alert your support team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Close
    Opportunity status change activity is updated in Close Instant
  • Close
    Custom activity is created or updated in Close Instant
  • Close
    Lead Status change is created in Close Instant
  • Close
    Export is created in Close Instant
  • Close
    Membership is activated in Close Instant
  • Close
    Email Sequence Subscription created or updated in Close Instant
  • Close
    Lead is created using search query in Close
  • Close
    Lead is created in Close Instant
  • Close
    Contact is created in Close Instant
  • Close
    Contact is updated in Close Instant
  • Close
    Opportunity status change activity is created in Close Instant
  • Close
    Opportunity is created in Close Instant
  • Close
    Email is created in Close Instant
  • Close
    Call record is updated in Close Instant
  • Close
    Call record is created in Close Instant
  • Close
    Task is created in lead in Close Instant
  • Close
    SMS is created in Close Instant
  • Close
    Meeting is created in Close Instant
  • Close
    Note is created in Close
Arrow Right
2.
  • Close
    Search contact in Close
  • Close
    Update lead in Close
  • Close
    Search lead in Close
  • Close
    Create lead in Close
  • Close
    Update task in Close
  • Close
    Create task in Close
  • Close
    Search task in Close
  • Close
    Search opportunity in Close
  • Close
    Update opportunity in Close
  • Close
    Create opportunity in Close
  • Close
    Create contact in Close
  • Close
    Update contact in Close
  • Close
    Create note in Close
  • Close
    Update note in Close
  • Close
    Search note in Close
  • Close
    Create email in Close
  • Close
    Search user in Close
  • Close
    Create SMS in Close
  • Close
    Create custom activity in Close
  • Close
    Run activity overview report in Close
  • Close
    Delete logged call in Close
  • Close
    Create export in Close
  • Close
    Run sent email report in Close
  • Close
    Subscribe Contact to Email Sequence in Close
  • Close
    Search custom activity in Close
  • Close
    Add address to lead in Close
  • Close
    Delete email in Close
  • Close
    Merge two leads in Close
  • Close
    Create bulk email in Close
  • Close
    Run opportunity report in Close
  • Close
    Create smart view in Close
  • Close
    Run status change report in Close
  • Close
    Toggle Forwarding on Phone Number in Close
  • Close
    Update custom activity in Close
  • Close
    Update smart view in Close
  • Close
    Update email sequence subscription in Close
  • Close
    Delete email address from contact in Close
  • Close
    Create bulk sequence subscription action in Close
  • Close
    Search email sequence subscription in Close
  • Close
    Search number of Leads in Query in Close
  • Close
    Search connected account in Close
  • Close
    Get activity by id in Close
  • Close
    Create call in Close
  • Close
    Update call in Close
  • Close
    Search call in Close
  • Document360
    Create document in Document360
  • Document360
    Search document in Document360
  • Document360
    Update document in Document360

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Ready Workflows Ready Workflows for Close + Document360 Integration

Create documentation from new leads, update knowledge base records, sync customer information, and keep your team informed, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Close + Document360 flow

Route customer interactions into your CRM, schedule follow-ups, and notify support teams across your stack. Pick a combination and activate it in one click.

Close
Document360
+
SlackSlack (3)
+
HubSpotHubSpot (3)
+
CalendlyCalendly (3)
+
GmailGmail (3)
+
Jira Software CloudJira Software Cloud (3)
+
ZendeskZendesk (3)
C
D
S
When a lead is created in Close, create a document in Document360, and notify your sales team in Slack.
New Close leads instantly appear as documentation in Document360 and your sales team is notified in Slack.
C
D
S
When a contact is updated in Close, update the matching document in Document360, and post an update in Slack.
Keep Document360 records synchronized whenever a Close contact is updated, with instant Slack notifications.
C
D
S
When an opportunity is created in Close, create a document in Document360, and notify your account managers in Slack.
Track every new opportunity in Document360 and announce it instantly in Slack.

Supported triggers and actions for Close and Document360

Mix and match to build the exact automation you need

Close
Close Triggers & Actions
Instant
Opportunity status change activity is updated in Close
Triggers the automation when the status of any opportunity changes
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Instant
Custom activity is created or updated in Close
Triggers the automation when a custom activity is created or updated
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Instant
Lead Status change is created in Close
Triggers the automation when the status of a lead changes
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Instant
Export is created in Close
Triggers the automation when a new export occurs
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Instant
Membership is activated in Close
Triggers the automation when a membership is activated
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Instant
Email Sequence Subscription created or updated in Close
Triggers the automation when a subscriber is added or updated
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Lead is created using search query in Close
Triggers the automation when a new lead has been added based on search criteria
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Instant
Lead is created in Close
Triggers the automation when a new lead is created
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Instant
Contact is created in Close
Triggers the automation when a new contact is created
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Instant
Contact is updated in Close
Triggers the automation when a contact is updated
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Instant
Opportunity status change activity is created in Close
Triggers the automation when the status of any opportunity changes
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Instant
Opportunity is created in Close
Triggers the automation when any opportunity is updated
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Instant
Email is created in Close
Triggers the automation when a new email is created
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Instant
Call record is updated in Close
Triggers the automation when call details are modified
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Instant
Call record is created in Close
Triggers the automation when a new call record is created
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Instant
Task is created in lead in Close
Triggers the automation when a new task is created for any lead
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Instant
SMS is created in Close
Triggers the automation when a SMS is created
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Instant
Meeting is created in Close
Triggers the automation when a new meeting is scheduled
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Note is created in Close
Triggers the automation when a new note is created
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Search contact in Close
Finds and retrieves contact information
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Update lead in Close
Updates the lead information
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Search lead in Close
Retrieves information for a particular lead
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Create lead in Close
Generates new leads for potential customers
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Update task in Close
Updates the task
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Create task in Close
Creates a new task
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Search task in Close
Searches for a task
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Search opportunity in Close
Searches for a opportunity
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Update opportunity in Close
Updates the opportunity
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Create opportunity in Close
Creates a new instance of the support system
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Create contact in Close
Adds a new contact to the database
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Update contact in Close
Updates contact information
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Create note in Close
Creates a new note in the particular format
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Update note in Close
Updates a note
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Search note in Close
Searches for a note
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Create email in Close
Adds a new contact to the contact list
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Search user in Close
Searches for a user
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Create SMS in Close
Creates a new sms
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Create custom activity in Close
Logs a new custom activity
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Run activity overview report in Close
Runs an activity overview report
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Delete logged call in Close
Removes a recorded phone conversation
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Create export in Close
Generates a new data export
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Run sent email report in Close
Runs a sent email report
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Subscribe Contact to Email Sequence in Close
Subscribes a contact to an email sequence
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Search custom activity in Close
Searches for a custom activity
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Add address to lead in Close
Updates lead information with address details
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Delete email in Close
Deletes particular emails from inbox
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Merge two leads in Close
Merges two leads
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Create bulk email in Close
Sends multiple emails to a list of recipients using a pre-set template
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Run opportunity report in Close
Runs an opportunity report
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Create smart view in Close
Creates a new smart view
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Run status change report in Close
Runs a status change report
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Toggle Forwarding on Phone Number in Close
Toggles forwarding on a phone number
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Update custom activity in Close
Updates a particular custom activity with new information
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Update smart view in Close
Updates smart view
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Update email sequence subscription in Close
Updates an email sequence subscription
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Delete email address from contact in Close
Removes an email address from a contact list
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Create bulk sequence subscription action in Close
Subscribes multiple leads to an email sequence in bulk
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Search email sequence subscription in Close
Searches for an email sequence subscription
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Search number of Leads in Query in Close
Searches for the number of leads in a query
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Search connected account in Close
Searches for linked accounts to streamline account management
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Get activity by id in Close
Retrieves a activity details by its id
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Create call in Close
Initiates a call to the recipient
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Update call in Close
Updates call information
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Search call in Close
Searches for a call
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Document360
Document360 Triggers & Actions
No trigger is available
Create document in Document360
Generates a new document
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Search document in Document360
Locates and retrieves document based on search criteria
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Update document in Document360
Updates a document
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What can you automate with Close + Document360?

Streamline your documentation workflow by connecting Close events directly to your Document360 knowledge base.

What you can automate?
📄
Create Document360 documents from every new Close lead automatically
Instantly generate knowledge base entries and documentation pages the moment a new lead is created in Close, eliminating manual copy-pasting.
📋
Capture every submitted contact detail in your documentation
Map all available contact fields and lead attributes from Close directly into your Document360 articles for comprehensive records.
🔔
Alert your team instantly when new leads arrive
Send real-time notifications to your team channels as soon as new documentation records are created from Close activities.
🔀
Route documentation updates based on lead status
Trigger different document creation paths in Document360 depending on the specific lead status or custom activity changes in Close.
🔄
Update existing knowledge base entries when contacts change
Automatically search and update corresponding Document360 articles whenever contact or lead information is modified in Close.
🔍
Search and update records to prevent duplicate documentation
Perform intelligent searches in Document360 before creating new articles to ensure your knowledge base remains clean and unfragmented.
Update documentation when opportunities close or status changes
Reflect pipeline progress by updating Document360 articles whenever opportunity status changes or deals are won in Close.
💬
Notify your team in Slack when new documents are created
Extend your Close and Document360 workflow by posting automated updates and creation summaries directly into Slack channels.
And much more...

Who is Close + Document360 integration for?

Sales and support teams struggling to keep product documentation aligned with live customer interactions will eliminate manual data entry entirely.

Revenue operations managers
Revenue operations managers
Sales support specialists
Sales support specialists
Customer success leads
Customer success leads
Inside sales representatives
Inside sales representatives
Technical documentation writers
Technical documentation writers
Support team managers
Support team managers
📈
Revenue operations managers
You're tracking deal progression in Close but your documentation updates rely on manual exports, so the insights you present to leadership are always a few hours behind — this integration means every new lead triggers a document update instantly and your records stay accurate.
Sales support specialists
You're fielding urgent prospect questions in Close but searching through outdated product folders takes too long, so potential deals stall while you hunt for answers — with this integration, customer interactions instantly link to updated documentation and your response times drop.
🤝
Customer success leads
You're managing client onboarding in Close but keeping external stakeholders updated on technical requirements requires tedious manual emails, so clients feel left in the dark — automating both apps means every account milestone instantly updates your knowledge base and keeps clients informed.
📞
Inside sales representatives
You're logging high volumes of call records in Close every day but manually creating corresponding support guides is impossible to sustain, so critical product feedback gets lost — with this integration, every new call record automatically generates a documentation draft and nothing slips through.
✍️
Technical documentation writers
You're drafting release updates based on developer notes in Close but waiting for manual handovers delays your publishing schedule, so customers encounter outdated guides — this integration means every closed opportunity triggers immediate documentation updates across your workflow.
🎧
Support team managers
You're tracking customer inquiries in Close but auditing past resolutions reveals missing context in your knowledge base history, so agents repeat the same troubleshooting steps — connecting these apps means every customer interaction leaves a complete, traceable trail in your documentation records.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Close + Document360

Build and manage your Close + Document360 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Close + Document360 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Close to Document360?
Frequently Asked Questions
You can connect Close to Document360 in 1-click using ready-made templates on Integrately, or ask Integrately AI to build the automation and map the fields for your team.
Can I automatically create documents in Document360 when a lead is created in Close?
Frequently Asked Questions
Can I connect Close, Document360, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Close and Document360?
Frequently Asked Questions
How do opportunity updates in Close sync with Document360?
Frequently Asked Questions
Can I search for existing documents in Document360 using Close data?
Frequently Asked Questions
How do I set up Close and Document360 automations without coding?
Frequently Asked Questions
Is the Close and Document360 integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Close or Document360 With 1500+ Other Apps

Close
Popular Close Integrations
Connect Close to CRMs, email tools, and messaging platforms to manage and follow up on your leads.
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Document360
Popular Document360 Integrations
Sync Document360 with project management, support, and reporting tools to keep knowledge bases working across your stack.