Close + Userback Integration

Integrate Close to Userback in one click, or tell Integrately AI how you want each feedback handled. Capture user feedback, create CRM records, update your pipeline, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Close
    Opportunity status change activity is updated in Close Instant
  • Close
    Custom activity is created or updated in Close Instant
  • Close
    Lead Status change is created in Close Instant
  • Close
    Export is created in Close Instant
  • Close
    Membership is activated in Close Instant
  • Close
    Email Sequence Subscription created or updated in Close Instant
  • Close
    Lead is created using search query in Close
  • Close
    Lead is created in Close Instant
  • Close
    Contact is created in Close Instant
  • Close
    Contact is updated in Close Instant
  • Close
    Opportunity status change activity is created in Close Instant
  • Close
    Opportunity is created in Close Instant
  • Close
    Email is created in Close Instant
  • Close
    Call record is updated in Close Instant
  • Close
    Call record is created in Close Instant
  • Close
    Task is created in lead in Close Instant
  • Close
    SMS is created in Close Instant
  • Close
    Meeting is created in Close Instant
  • Close
    Note is created in Close
  • Userback
    Feedback is collected in Userback Instant
Arrow Right
2.
  • Close
    Search contact in Close
  • Close
    Update lead in Close
  • Close
    Search lead in Close
  • Close
    Create lead in Close
  • Close
    Update task in Close
  • Close
    Create task in Close
  • Close
    Search task in Close
  • Close
    Search opportunity in Close
  • Close
    Update opportunity in Close
  • Close
    Create opportunity in Close
  • Close
    Create contact in Close
  • Close
    Update contact in Close
  • Close
    Create note in Close
  • Close
    Update note in Close
  • Close
    Search note in Close
  • Close
    Create email in Close
  • Close
    Search user in Close
  • Close
    Create SMS in Close
  • Close
    Create custom activity in Close
  • Close
    Run activity overview report in Close
  • Close
    Delete logged call in Close
  • Close
    Create export in Close
  • Close
    Run sent email report in Close
  • Close
    Subscribe Contact to Email Sequence in Close
  • Close
    Search custom activity in Close
  • Close
    Add address to lead in Close
  • Close
    Delete email in Close
  • Close
    Merge two leads in Close
  • Close
    Create bulk email in Close
  • Close
    Run opportunity report in Close
  • Close
    Create smart view in Close
  • Close
    Run status change report in Close
  • Close
    Toggle Forwarding on Phone Number in Close
  • Close
    Update custom activity in Close
  • Close
    Update smart view in Close
  • Close
    Update email sequence subscription in Close
  • Close
    Delete email address from contact in Close
  • Close
    Create bulk sequence subscription action in Close
  • Close
    Search email sequence subscription in Close
  • Close
    Search number of Leads in Query in Close
  • Close
    Search connected account in Close
  • Close
    Get activity by id in Close
  • Close
    Create call in Close
  • Close
    Update call in Close
  • Close
    Search call in Close

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Ready Workflows Ready Workflows for Close + Userback Integration

Capture user feedback, create leads in your CRM, update records, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Userback + Close Integration

Create Close contact for new Userback feedback

When someone completes your Userback, a new contact is automatically created in your Close. This way, you can quickly follow up with the feedback and turn them into a customer!

Plus, all of the information from the Userback is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Userback - Close integration set up makes it easy to manage your customer relationships and grow your business.
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Userback + Close Integration

Create Close opportunity for new Userback feedback

Integrating your Close with your Userback, can help you automatically create new opportunitys based on feedbacks recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Userback - Close integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Userback + Close Integration

Create Close task for new Userback feedback

It's important to stay on top of your customer relationships, and one way to do that is to create Close tasks for new Userback feedbacks received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Close task for new Userback feedback received today - your customers will thank you for it!
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  • 1of2
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Close + Userback flow

Sync feedback and CRM leads with spreadsheets, messaging tools, and task trackers to keep your entire team aligned. Pick a combination and activate it in one click.

Close
Userback
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (3)
+
IntercomIntercom (3)
+
HubspotHubspot (3)
+
Google SheetsGoogle Sheets (3)
+
ZoomZoom (3)
U
C
S
Create a Close lead from every Userback feedback item, and notify your team on Slack.
New Userback feedback instantly creates a lead in Close and posts an alert in Slack so your team never misses an insight.
U
C
S
If Userback feedback indicates a bug, create a lead in Close and alert your engineering channel in Slack.
Bug reports collected in Userback create a Close lead and alert your engineering team in Slack instantly.
U
C
S
Use Claude to analyse Userback feedback, create a priority lead in Close, and notify your sales team in Slack.
Claude evaluates incoming feedback quality before creating a Close lead and notifying your team in Slack.
U
C
A
S
Turn Userback feedback into a Close lead, create a follow-up task in Asana, and announce it in Slack.
Feedback creates a Close lead, triggers an Asana follow-up task, and alerts your team in Slack.

Supported triggers and actions for Close and Userback

Mix and match to build the exact automation you need

Close
Close Triggers & Actions
Instant
Opportunity status change activity is updated in Close
Triggers the automation when the status of any opportunity changes
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Instant
Custom activity is created or updated in Close
Triggers the automation when a custom activity is created or updated
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Instant
Lead Status change is created in Close
Triggers the automation when the status of a lead changes
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Instant
Export is created in Close
Triggers the automation when a new export occurs
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Instant
Membership is activated in Close
Triggers the automation when a membership is activated
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Instant
Email Sequence Subscription created or updated in Close
Triggers the automation when a subscriber is added or updated
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Lead is created using search query in Close
Triggers the automation when a new lead has been added based on search criteria
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Instant
Lead is created in Close
Triggers the automation when a new lead is created
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Instant
Contact is created in Close
Triggers the automation when a new contact is created
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Instant
Contact is updated in Close
Triggers the automation when a contact is updated
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Instant
Opportunity status change activity is created in Close
Triggers the automation when the status of any opportunity changes
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Instant
Opportunity is created in Close
Triggers the automation when any opportunity is updated
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Instant
Email is created in Close
Triggers the automation when a new email is created
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Instant
Call record is updated in Close
Triggers the automation when call details are modified
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Instant
Call record is created in Close
Triggers the automation when a new call record is created
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Instant
Task is created in lead in Close
Triggers the automation when a new task is created for any lead
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Instant
SMS is created in Close
Triggers the automation when a SMS is created
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Instant
Meeting is created in Close
Triggers the automation when a new meeting is scheduled
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Note is created in Close
Triggers the automation when a new note is created
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Search contact in Close
Finds and retrieves contact information
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Update lead in Close
Updates the lead information
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Search lead in Close
Retrieves information for a particular lead
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Create lead in Close
Generates new leads for potential customers
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Update task in Close
Updates the task
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Create task in Close
Creates a new task
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Search task in Close
Searches for a task
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Search opportunity in Close
Searches for a opportunity
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Update opportunity in Close
Updates the opportunity
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Create opportunity in Close
Creates a new instance of the support system
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Create contact in Close
Adds a new contact to the database
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Update contact in Close
Updates contact information
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Create note in Close
Creates a new note in the particular format
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Update note in Close
Updates a note
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Search note in Close
Searches for a note
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Create email in Close
Adds a new contact to the contact list
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Search user in Close
Searches for a user
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Create SMS in Close
Creates a new sms
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Create custom activity in Close
Logs a new custom activity
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Run activity overview report in Close
Runs an activity overview report
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Delete logged call in Close
Removes a recorded phone conversation
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Create export in Close
Generates a new data export
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Run sent email report in Close
Runs a sent email report
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Subscribe Contact to Email Sequence in Close
Subscribes a contact to an email sequence
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Search custom activity in Close
Searches for a custom activity
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Add address to lead in Close
Updates lead information with address details
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Delete email in Close
Deletes particular emails from inbox
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Merge two leads in Close
Merges two leads
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Create bulk email in Close
Sends multiple emails to a list of recipients using a pre-set template
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Run opportunity report in Close
Runs an opportunity report
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Create smart view in Close
Creates a new smart view
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Run status change report in Close
Runs a status change report
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Toggle Forwarding on Phone Number in Close
Toggles forwarding on a phone number
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Update custom activity in Close
Updates a particular custom activity with new information
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Update smart view in Close
Updates smart view
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Update email sequence subscription in Close
Updates an email sequence subscription
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Delete email address from contact in Close
Removes an email address from a contact list
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Create bulk sequence subscription action in Close
Subscribes multiple leads to an email sequence in bulk
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Search email sequence subscription in Close
Searches for an email sequence subscription
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Search number of Leads in Query in Close
Searches for the number of leads in a query
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Search connected account in Close
Searches for linked accounts to streamline account management
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Get activity by id in Close
Retrieves a activity details by its id
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Create call in Close
Initiates a call to the recipient
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Update call in Close
Updates call information
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Search call in Close
Searches for a call
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Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
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No action is available

What can you automate with Close + Userback?

Streamline your feedback loops and CRM updates with ready-made automation workflows.

What you can automate?
🎯
Create a Close lead from every Userback feedback item
Automatically generate a new lead in Close the moment a user submits feedback in Userback. Eliminate manual data transfer between your product feedback tool and CRM.
📝
Capture every submitted feedback field and detail
Map all available Userback feedback responses and user details directly into your Close lead notes. Ensure your sales reps have complete context for every submission.
🔔
Alert your team instantly when feedback arrives
Notify your sales or product channel on Slack the second new feedback is collected in Userback and logged in Close. Keep your entire team informed in real time.
🔀
Route feedback leads based on submission criteria
Send feedback to different pipelines in Close depending on whether the submission is a bug, feature request, or general question. Tailor your follow-up process automatically.
🔄
Keep CRM records up to date as feedback changes
Automatically update existing Close leads whenever a user updates their feedback or submits additional comments in Userback. Maintain pristine CRM hygiene effortlessly.
🔍
Search and update existing contacts without duplicates
Check if a contact already exists in Close before creating a new record from Userback feedback. Prevent duplicate entries and keep your database clean.
📋
Handle follow-up tasks and status changes
Create follow-up tasks in Close or update lead statuses automatically when user feedback is marked as resolved in your feedback management system.
📊
Extend your feedback flow to Google Sheets
Log every Userback feedback submission into Google Sheets while simultaneously creating a lead in Close for a complete multi-app workflow.
And much more...

Who is Close + Userback integration for?

Product managers, customer success reps, and sales leaders eliminate manual data entry by automatically turning user feedback into CRM leads.

Product Managers
Product Managers
Customer Support Leads
Customer Support Leads
Client Success Managers
Client Success Managers
Sales Operations Teams
Sales Operations Teams
Account Executives
Account Executives
QA Engineers
QA Engineers
📈
Product Managers
You're reviewing feedback reports across multiple tools but your CRM records only update when someone manually copies submissions, so your pipeline counts are always outdated — automating both apps means every Userback feedback item creates a Close lead instantly and your pipeline data stays current.
Customer Support Leads
You need to act fast on critical user feedback, but you find out about submissions hours after customers report them — automating both apps means every feedback entry triggers instant lead creation in Close so your support team can respond immediately.
🤝
Client Success Managers
You answer to stakeholders who want to see regular progress reports on user feedback and CRM pipeline growth — automating both apps means every submission flows directly into Close records and your reporting stays accurate without manual effort.
📊
Sales Operations Teams
The volume of inbound user feedback is too high for anyone to keep up by hand, leading to missed sales opportunities — automating both apps means every feedback submission is captured as a lead in Close automatically.
🔄
Account Executives
You own the next sales step and depend on product teams to hand over user insights from testing sessions — automating both apps means feedback from Userback arrives in Close as an actionable lead the moment it is submitted.
📋
QA Engineers
You need a reliable history of user submissions and keep finding gaps where feedback was missed in transit — automating both apps means every feedback record is securely logged in Close without manual gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Close + Userback

Build and manage your Close + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Close + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Close to Userback?
Frequently Asked Questions
You can connect Close to Userback in 1-click using ready workflows on Integrately or ask Integrately AI to build the automation for you.
Can I automatically create a Close lead when user feedback is collected in Userback?
Frequently Asked Questions
Can I connect Close, Userback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Close and Userback?
Frequently Asked Questions
How does Close handle lead creation from feedback?
Frequently Asked Questions
Can Userback trigger updates in my CRM?
Frequently Asked Questions
Do I need coding skills to automate Close and Userback?
Frequently Asked Questions
Is the Close and Userback integration free?
Frequently Asked Questions
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You Can Also Connect Close or Userback With 1500+ Other Apps

Close
Popular Close Integrations
Connect Close to sales tools, email platforms, and analytics systems to manage and track your customer relationships.
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Userback
Popular Userback Integrations
Sync Userback with project management, support ticketing, and messaging tools to keep feedback actionable across teams.
See All
Userback Integrations arrow right
No popular apps found