Cognito Forms + Microsoft Dynamics 365 CRM Integration

Integrate Cognito Forms to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each entry handled. Create leads, update contacts, notify your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Cognito Forms
    Entry is created in Cognito Forms Instant
  • Cognito Forms
    Entry is updated in Cognito Forms Instant
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM

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Ready Workflows Ready Workflows for Cognito Forms + Microsoft Dynamics 365 CRM Integration

Capture entries, create leads, update contacts, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Cognito Forms + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new Cognito Forms entry

When someone completes your Cognito Forms, a new contact is automatically created in your Microsoft Dynamics 365 CRM. This way, you can quickly follow up with the entry and turn them into a customer!

Plus, all of the information from the Cognito Forms is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Cognito Forms - Microsoft Dynamics 365 CRM integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Cognito Forms + Microsoft Dynamics 365 CRM flow

Send your entries and CRM data to marketing, sales, and messaging tools the moment they arrive. Pick a combination and activate it in one click.

Cognito Forms
Microsoft Dynamics 365 CRM
+
MailchimpMailchimp (3)
+
HubSpotHubSpot (3)
+
Microsoft OutlookMicrosoft Outlook (3)
+
SlackSlack (3)
+
CalendlyCalendly (3)
+
ZoomZoom (3)
C
M
M
Add every new Cognito Forms entry to Microsoft Dynamics 365 CRM as a lead, and add the subscriber in Mailchimp
New Cognito Forms entries immediately create leads in Microsoft Dynamics 365 CRM and add subscribers in Mailchimp, eliminating manual data entry.
M
M
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When a contact is updated in Microsoft Dynamics 365 CRM, update the subscriber in Mailchimp and notify your team
Updated CRM records instantly sync changes to Mailchimp subscribers so your marketing lists remain accurate.
M
M
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When a new lead is created in Microsoft Dynamics 365 CRM, add a subscriber in Mailchimp and create a task
New CRM leads are automatically added to Mailchimp lists and given follow-up tasks to streamline sales outreach.

Supported triggers and actions for Cognito Forms and Microsoft Dynamics 365 CRM

Mix and match to build the exact automation you need

Cognito Forms
Cognito Forms Triggers & Actions
Instant
Entry is created in Cognito Forms
Triggers the automation when a new entry is created
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Instant
Entry is updated in Cognito Forms
Triggers the automation when any entry is updated
Try it →
No action is available
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
Try it →
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it →
Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it →
Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it →
Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it →
Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it →
Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it →
Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it →
Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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What can you automate with Cognito Forms + Microsoft Dynamics 365 CRM?

Turn manual form data entry into instant CRM workflows with ready-made or custom automations.

What you can automate?
Create CRM leads automatically from form entries
Every time a user completes your form, a new lead is created in Microsoft Dynamics 365 CRM without any manual copying.
📋
Capture every submitted form field directly
Map all custom form questions into corresponding CRM fields instead of just basic contact details.
🔔
Alert your sales team the moment entries arrive
Send instant notifications to team channels as soon as a new form submission is processed.
🔀
Route submissions based on specific form answers
Send high-value inquiries to senior sales staff while routing standard requests to general queues.
🔄
Keep destination records updated as things change
Automatically update existing CRM leads when users modify or resubmit their form information.
🔍
Search and update instead of creating duplicates
Check for existing accounts in your CRM before creating new records to keep your database clean.
💼
Handle later status changes and deal updates
Update CRM opportunity stages and case statuses automatically as form-driven workflows progress.
💬
Extend your automation flow to messaging apps
Send form entries to your CRM and notify your team instantly on Slack in a single workflow.
And much more...

Who is Cognito Forms + Microsoft Dynamics 365 CRM integration for?

Connecting Cognito Forms and Microsoft Dynamics 365 CRM helps sales, marketing, and operations teams turn web form submissions into active CRM records without manual data entry.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Account managers
Account managers
Customer support leads
Customer support leads
Operations coordinators
Operations coordinators
Data analysts
Data analysts
📈
Performance marketers
You're running campaigns across multiple forms but your tracking sheet only updates when someone manually exports entries, so the submission counts you're optimising against are always a few hours behind — with this integration, every new entry lands in your CRM instantly and your data stays current.
🎯
Sales development reps
You need to reach out to new prospects immediately, but form submissions sit in Cognito Forms until someone checks them, leaving leads waiting hours for a response — automating both apps means every form entry creates a CRM lead instantly so you can call buyers first.
🤝
Account managers
You answer to clients who want to see form enquiries processed quickly, but tracking submissions across platforms leaves annoying gaps in your project timeline — connecting these apps means every form entry flows straight into your CRM so client updates are always accurate.
🚀
Customer support leads
The volume of incoming support requests is too high for anyone to keep up by hand, leading to missed client messages and delayed case creation — this integration means every form submission automatically opens a CRM record without manual logging.
📋
Operations coordinators
You own the pipeline follow-up and depend on sales reps to hand over qualified leads, but manual data transfers cause dropped details and missed handoffs — automating both apps means every form entry transfers to your CRM cleanly and keeps your pipeline moving.
📊
Data analysts
You need a reliable history of form submissions and CRM activities, but manual exports keep leaving missing entries and mismatched dates in your reports — integrating these apps means every form submission logs directly into your CRM with a complete and accurate history.
Our team

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Why choose Integrately to automate Cognito Forms + Microsoft Dynamics 365 CRM

Build and manage your Cognito Forms + Microsoft Dynamics 365 CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Cognito Forms + Microsoft Dynamics 365 CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Automation is ready
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Frequently Asked Questions

How do I connect Cognito Forms to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Cognito Forms to Microsoft Dynamics 365 CRM in just one click using ready-made templates or by asking Integrately AI to build the workflow. You can also connect additional apps like Slack, HubSpot, and Mailchimp.
Can I automatically create Microsoft Dynamics 365 CRM leads from Cognito Forms entries?
Frequently Asked Questions
Can I connect Cognito Forms, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Cognito Forms and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Cognito Forms handle data entry for this integration?
Frequently Asked Questions
How are records managed in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I automate this integration without any coding skills?
Frequently Asked Questions
Is the Cognito Forms and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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