Cognito Forms + WATI Integration

Integrate Cognito Forms to WATI in one click, or tell Integrately AI how you want each submission handled. Trigger instant template messages, update your WhatsApp contacts, send session replies, and notify your team automatically.

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1.
  • Cognito Forms
    Entry is created in Cognito Forms Instant
  • Cognito Forms
    Entry is updated in Cognito Forms Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Cognito Forms + WATI Integration

Send template messages, update contact attributes, create new WATI contacts, and notify team channels, all in just one click.

Most popular automationsmost-popular-automations
Cognito Forms + WATI Integration

Create WATI contact for new Cognito Forms entry

When someone completes your Cognito Forms, a new contact is automatically created in your WATI. This way, you can quickly follow up with the entry and turn them into a customer!

Plus, all of the information from the Cognito Forms is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Cognito Forms - WATI integration set up makes it easy to manage your customer relationships and grow your business.
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Cognito Forms + WATI Integration

Send WATI message for new Cognito Forms entry

When you receive a new Cognito Forms entry, you can automatically send a WATI message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic WATI message today. Your future self will thank you.
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Connect more apps to your Cognito Forms + WATI flow

Pass form responses into your spreadsheets, CRM, and task managers to keep your teams aligned after every submission. Pick a combination and activate it in one click.

Cognito Forms
WATI
+
Google SheetsGoogle Sheets (4)
+
AirtableAirtable (4)
+
HubSpotHubSpot (4)
+
Google DriveGoogle Drive (4)
+
GmailGmail (4)
+
SlackSlack (4)
C
G
W
Add every new Cognito Forms entry to Google Sheets and send a WATI template message
Form submissions land in Google Sheets instantly while WATI triggers a welcome message, keeping your data organised and your contacts engaged.
C
G
W
When a Cognito Forms entry is updated, update the matching Google Sheets row and update WATI contact attributes
Updated form submissions automatically refresh your Google Sheets rows and update WATI contact attributes without manual data entry.
C
G
W
If a Cognito Forms entry selects enterprise tier, add a Google Sheets row and send a VIP WATI template message
Enterprise submissions get logged in Google Sheets and trigger a VIP WATI template message, ensuring high-value leads receive priority engagement.
C
G
W
Use Claude to summarise every new Cognito Forms submission, save the summary in Google Sheets, and send a WATI template message
Claude generates structured summaries of form submissions, saves them in Google Sheets, and triggers a WATI template message instantly.

Supported triggers and actions for Cognito Forms and WATI

Mix and match to build the exact automation you need

Cognito Forms
Cognito Forms Triggers & Actions
Instant
Entry is created in Cognito Forms
Triggers the automation when a new entry is created
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Instant
Entry is updated in Cognito Forms
Triggers the automation when any entry is updated
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No action is available
WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Cognito Forms + WATI?

Streamline your customer communications and data management by automating WhatsApp messaging workflows directly from your form submissions.

What you can automate?
🚀
Trigger instant WhatsApp messages from form entries
Send automated template or session messages via WATI the exact moment a user submits a new entry in Cognito Forms. Eliminate manual delays and engage every respondent instantly.
📝
Capture every submitted form field into your workflow
Map all custom form questions, contact details, and checkboxes directly into your downstream apps instead of just names and emails. Keep your records rich and detailed.
🔔
Notify your team as soon as submissions arrive
Alert the right staff member or team channel instantly when a new form entry is received, ensuring quick internal coordination and rapid customer follow-up.
🔀
Route messages based on submitted form answers
Send different WATI template messages or assign priority tags depending on specific selections made in your Cognito Forms fields, personalising every customer journey.
🔄
Keep your database updated when entries change
Automatically update existing contact records and database rows whenever a user modifies their Cognito Forms submission, maintaining accurate information across platforms.
📋
Upsert contacts to prevent duplicate records
Create new WATI contacts or update existing contact attributes automatically based on incoming form entries, keeping your customer database clean and deduplicated.
⏱️
Automate follow-ups after submission milestones
Trigger secondary WATI messages or update tracking stages when a form entry moves through your internal review pipeline or reaches a new status.
🔗
Extend your workflow with Google Sheets
Log every Cognito Forms submission into Google Sheets while simultaneously triggering a WATI WhatsApp message, connecting your forms, data storage, and messaging seamlessly.
And much more...

Who is Cognito Forms + WATI integration for?

Teams collecting leads through forms and communicating via WhatsApp can automate message delivery and keep records fully synchronized without manual data entry.

Operations Managers
Operations Managers
Sales Development Reps
Sales Development Reps
Client Success Leads
Client Success Leads
Customer Support Teams
Customer Support Teams
Account Executives
Account Executives
Data Compliance Officers
Data Compliance Officers
📊
Operations Managers
You're compiling form submissions and messaging logs manually to track campaign response rates, but your reports always lag behind live interactions — with this integration, every entry and message update syncs instantly so your performance dashboards stay current.
⚡
Sales Development Reps
You rely on getting instant alerts when high-value prospects submit inquiries, but delayed notifications cause leads to go cold before you can reach them on WhatsApp — with this integration, every new entry triggers an instant template message and notification so you can engage leads immediately.
🤝
Client Success Leads
You manage intake forms and client communications across multiple channels, but proving prompt follow-up requires constant cross-referencing between tools — with this integration, every submission and WhatsApp touchpoint is logged automatically to give stakeholders clear visibility.
📈
Customer Support Teams
You're handling high volumes of inbound form submissions that require immediate WhatsApp follow-ups, but manual messaging creates bottlenecks and missed tickets — with this integration, template messages deploy the moment an entry is created and your queue flows smoothly.
🎯
Account Executives
You wait for marketing or operations to manually hand over qualified form leads before initiating outreach, leading to friction and delayed contact — with this integration, every submission flows straight into your CRM and triggers automated WhatsApp outreach without manual handoffs.
🗂️
Data Compliance Officers
You need a complete, uncompromised history of customer form entries and messaging interactions, but manual tracking leaves audit trails full of missing fields — with this integration, every submission and contact attribute updates in real time to maintain a pristine audit trail.
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Why choose Integrately to automate Cognito Forms + WATI

Build and manage your Cognito Forms + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Cognito Forms + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Cognito Forms to WATI?
Frequently Asked Questions
You can connect Cognito Forms to WATI in 1-click using ready-made automations on Integrately or by asking Integrately AI to build the integration for you. It takes just minutes to link your accounts and sync data across apps like Google Sheets, Airtable, and HubSpot without any coding.
What is the best way to trigger WATI messages from Cognito Forms entries?
Frequently Asked Questions
Can I connect Cognito Forms, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Cognito Forms and WATI?
Frequently Asked Questions
How are new entries in Cognito Forms captured in automated workflows?
Frequently Asked Questions
How does WATI handle contact creation and messaging updates?
Frequently Asked Questions
Can I automate Cognito Forms and WATI without coding experience?
Frequently Asked Questions
Is the Cognito Forms and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Cognito Forms or WATI With 1500+ Other Apps

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