ConvertKit + Intercom Integration

Integrate ConvertKit to Intercom in one click, or tell Integrately AI how you want each subscriber handled. Add confirmed subscribers as Intercom users, update customer profiles, assign conversations, and trigger follow-up emails automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • ConvertKit
    Subscriber is confirmed in ConvertKit
  • ConvertKit
    Tag subscriber is confirmed in ConvertKit Instant
  • ConvertKit
    Sequence subscriber is confirmed in ConvertKit Instant
  • ConvertKit
    User unsubscribes from emails in ConvertKit Instant
  • ConvertKit
    Form is created in ConvertKit
  • ConvertKit
    Sequence is created in ConvertKit
  • ConvertKit
    Purchase is added in ConvertKit Instant
  • ConvertKit
    Form subscriber is confirmed in ConvertKit Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
Arrow Right
2.
  • ConvertKit
    Add subscriber to form in ConvertKit
  • ConvertKit
    Add subscriber to tag in ConvertKit
  • ConvertKit
    Add subscriber to sequence in ConvertKit
  • ConvertKit
    Search subscriber by email in ConvertKit
  • ConvertKit
    Remove subscriber from tag in ConvertKit
  • ConvertKit
    Create or update purchase in ConvertKit
  • Intercom
    Search company in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom

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Ready WorkflowsReady Workflows   for ConvertKit + Intercom Integration

Sync subscribers, create Intercom users, update profiles, assign conversations, and log purchases, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your ConvertKit + Intercom flow

Keep your CRM updated, notify support teams, and log subscriber data across your entire stack. Pick a combination and activate it in one click.

ConvertKit
Intercom
+
ShopifyShopify (3)
+
StripeStripe (3)
+
Google SheetsGoogle Sheets (3)
+
TypeformTypeform (3)
+
SlackSlack (3)
+
CalendlyCalendly (3)
S
C
I
When a new Shopify order is created, add the customer as a subscriber in ConvertKit and create a user in Intercom.
Shopify orders instantly trigger ConvertKit subscriptions and Intercom user creation so customer records stay aligned across platforms.
S
C
I
When a Shopify customer is created, add subscriber to tag in ConvertKit and create user in Intercom.
New Shopify customers receive specific ConvertKit tags and Intercom user profiles automatically without manual intervention.
S
I
C
When a Shopify order is fulfilled, update the Intercom user and add subscriber to sequence in ConvertKit.
Fulfilled Shopify orders trigger ConvertKit sequences and update Intercom user statuses for seamless post-purchase communication.

Supported triggers and actions for ConvertKit and Intercom

Mix and match to build the exact automation you need

ConvertKit
ConvertKit Triggers & Actions
Subscriber is confirmed in ConvertKit
Triggers the automation when a subscriber confirms their email subscription
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Instant
Tag subscriber is confirmed in ConvertKit
Triggers the automation when a tag subscriber is confirmed
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Instant
Sequence subscriber is confirmed in ConvertKit
Triggers the automation when a sequence subscriber is confirmed
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Instant
User unsubscribes from emails in ConvertKit
Triggers the automation when a user unsubscribes from emails
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Form is created in ConvertKit
Triggers the automation when a new form is created
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Sequence is created in ConvertKit
Triggers the automation when a sequence is created
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Instant
Purchase is added in ConvertKit
Triggers the automation when a new purchase is created
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Instant
Form subscriber is confirmed in ConvertKit
Triggers the automation when a subscriber submits a completed form
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Add subscriber to form in ConvertKit
Adds a new subscriber to a form
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Add subscriber to tag in ConvertKit
Adds a subscriber to a tag in the email marketing platform
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Add subscriber to sequence in ConvertKit
Enrolls a new subscriber into a designated email sequence
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Search subscriber by email in ConvertKit
Retrieves subscriber information using their email address
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Remove subscriber from tag in ConvertKit
Untag the subscriber
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Create or update purchase in ConvertKit
Generates a new invoice
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Intercom
Intercom Triggers & Actions
Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Search company in Intercom
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Search lead in Intercom
Retrieves information for a particular lead
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Search user in Intercom
Searches for a user
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Create user in Intercom
Generates a new user account
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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What can you automate with ConvertKit + Intercom?

Streamline subscriber synchronization, user provisioning, and support communication across your marketing and help desk stacks.

What you can automate?
🔄
Sync confirmed subscribers to user accounts
Automatically turn every confirmed ConvertKit subscriber into a new user profile in Intercom. Eliminate manual data entry and ensure your support team recognizes every subscriber instantly.
📋
Capture every submitted subscriber form field
Map all available ConvertKit form data into Intercom custom attributes rather than just basic names and emails. Your support reps gain complete context before replying to inquiries.
🔔
Alert your support team as soon as subscribers join
Send instant channel notifications in Slack the moment a subscriber confirms their email in ConvertKit or a new Intercom conversation starts. Keep your team aligned without manual check-ins.
🔀
Route subscribers based on form responses
Apply different ConvertKit tags or update specific Intercom user attributes depending on what options a subscriber selects. Direct VIP contacts to specialized support queues automatically.
🔄
Keep user profiles updated across platforms
When subscriber details change in ConvertKit or user emails update in Intercom, synchronize the modifications across both systems instantly. Maintain clean records without manual edits.
🔍
Search and update instead of creating duplicates
Search for existing subscribers by email before creating new records in Intercom or ConvertKit. Prevent duplicate profiles and keep customer histories consolidated in one clean view.
🏷️
Handle later status changes and closures
When a support conversation is closed by an admin in Intercom or a user unsubscribes in ConvertKit, trigger automated tag removals and sequence updates immediately.
📈
Extend flows to log data in Google Sheets
Start your core workflow with ConvertKit and Intercom, then automatically log every synced subscriber row in Google Sheets for comprehensive team reporting.
And much more...

Who is ConvertKit + Intercom integration for?

Email marketers and customer support teams rely on this integration to sync subscriber data, eliminate manual profile updates, and streamline customer communication without delays.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Account executives
Account executives
Support operations leads
Support operations leads
Customer success reps
Customer success reps
Data operations specialists
Data operations specialists
📈
Performance marketers
You're running email campaigns across multiple segments but your tracking sheet only updates when someone manually exports subscriber lists, so the metric counts you're optimising against are always a few hours behind — with this integration, every confirmed subscriber lands in the sheet instantly and your data stays current.
Customer support managers
You need to act fast on new customer inquiries, but support tickets sit waiting in queues while agents manually cross-reference email lists, so response times lag behind expectations — connecting these apps means every new user profile is created immediately and your team answers inquiries on time.
🤝
Account executives
You answer to clients who want to see real-time engagement progress, but campaign metrics and support interactions remain trapped in separate tools, so reporting meetings require hours of manual collation — automating both apps means client dashboards update continuously without extra effort.
📊
Support operations leads
The volume of subscriber sign-ups and chat inquiries is too high for anyone to keep up by hand, leading to missed tags and fragmented customer histories across your platforms — this integration means every tag addition and user update syncs automatically across your entire workflow.
🔄
Customer success reps
You own the onboarding stage and depend on marketers to hand over new subscriber details, but communication gaps leave you guessing when new users are ready for outreach — connecting these apps means every confirmed subscriber triggers immediate user provisioning in your support desk.
📁
Data operations specialists
You need a reliable history of subscriber activities and support conversations, but manual export errors keep leaving frustrating gaps in your audit logs — automating both apps means every subscriber event and user update records cleanly without omissions.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate ConvertKit + Intercom

Build and manage your ConvertKit + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect ConvertKit + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect ConvertKit to Intercom?
Frequently Asked Questions
You can connect ConvertKit to Intercom in 1 click using ready workflows on Integrately. Select a template, connect your accounts, or use Integrately AI to build custom automations with Shopify, Stripe, Google Sheets, Typeform, Slack, and Calendly.
Can I automatically create an Intercom user when a subscriber confirms in ConvertKit?
Frequently Asked Questions
Can I connect ConvertKit, Intercom, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for ConvertKit and Intercom?
Frequently Asked Questions
How does ConvertKit handle subscriber confirmation events in this integration?
Frequently Asked Questions
How does Intercom manage user profile updates during synchronization?
Frequently Asked Questions
Do I need coding skills to automate ConvertKit and Intercom?
Frequently Asked Questions
Is the ConvertKit and Intercom integration free?
Frequently Asked Questions
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You Can Also Connect ConvertKit or Intercom With 1500+ Other Apps

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Intercom
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Sync Intercom with customer service, help desk, and messaging tools to keep support operations running across your stack.
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