Crisp + Drift Integration

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Contact is created in Crisp Instant
Contact is updated in Crisp Instant
Message is received in Crisp Instant
Conversation session is updated in Crisp Instant
Conversation custom data is updated in Crisp Instant
Conversation status is changed in Crisp Instant
Message is sent in Crisp Instant
Conversation is created in Crisp Instant
Email is identified in Drift Instant
User reached goal in Drift Instant
New Conversation is started in Drift Instant
Conversation is pushed in Drift Instant
Message is created in Drift Instant

Create contact in Crisp
Search contact in Crisp
Update contact in Crisp
Add a user event in Crisp
Search conversation in Crisp
Set contact custom data in Crisp
Create Contact in Drift
Update Contact in Drift
Update contact via non-Drift Id in Drift
Search contact by email in Drift
Create Timeline Event in Drift
Create Conversation in Drift

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Create Drift user for new Crisp contact

Crisp + Drift Integration

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Supported triggers and actions for Crisp and Drift

Mix and match to build the exact automation you need

Crisp Triggers & Actions

Instant

Contact is created in Crisp

Triggers the automation when a new contact is created

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Instant

Contact is updated in Crisp

Triggers the automation when a contact is updated

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Instant

Message is received in Crisp

Triggers the automation when a new message is received

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Instant

Conversation session is updated in Crisp

Triggers the automation when a conversation session is updated

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Instant

Conversation custom data is updated in Crisp

Triggers the automation when custom data is updated during a conversation

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Instant

Conversation status is changed in Crisp

Triggers the automation when there is a change in the conversation status

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Instant

Message is sent in Crisp

Triggers the automation when a new message is sent

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Instant

Conversation is created in Crisp

Triggers the automation when a new conversation is created

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Drift Triggers & Actions

Instant

Email is identified in Drift

Triggers the automation when email address of any lead is captured

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Instant

User reached goal in Drift

Triggers the automation when the user reaches a particular goal

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Instant

New Conversation is started in Drift

Triggers the automation when a new conversation is initiated

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Instant

Conversation is pushed in Drift

Triggers the automation when a conversation is pushed to another user or team

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Instant

Message is created in Drift

Triggers the automation when a new message is created

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Why choose Integrately to automate Crisp + Drift

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1,500+ apps connected

Connect Crisp + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

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Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.