Gravity Forms + Crisp Integration
Integrate Crisp to Gravity Forms in one click, or tell Integrately AI how you want each submission handled. Create contacts, update form entries, trigger follow-ups, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Form is submitted in Gravity Forms
Contact is created in Crisp Instant- Contact is updated in Crisp Instant
- Message is received in Crisp Instant
- Conversation session is updated in Crisp Instant
- Conversation custom data is updated in Crisp Instant
- Conversation status is changed in Crisp Instant
- Message is sent in Crisp Instant
- Conversation is created in Crisp Instant
2.
- Update entry in Gravity Forms
- Create entry in Gravity Forms
- Submit form in Gravity Forms
- Get form submission by ID in Gravity Forms
- Create contact in Crisp
- Search contact in Crisp
- Update contact in Crisp
- Add a user event in Crisp
- Search conversation in Crisp
- Set contact custom data in Crisp
Trusted by experts at...
Ready Workflows for Gravity Forms + Crisp Integration
Capture submissions, create contacts, update entries, notify your team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Crisp + Gravity Forms flow
Send form data to CRMs, notify your support channels, and keep your entire team aligned across tools. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
WordPress (3)
WordPress (3) +
Gmail (3)
Gmail (3) +
Trello (3)
Trello (3) +
Google Sheets (3)
Google Sheets (3) +
HubSpot (3)
HubSpot (3) G
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When a form is submitted in Gravity Forms, create a contact in Crisp and notify your support channel in Slack.
Gravity Forms submissions instantly generate a Crisp contact while Slack alerts your support team, ensuring zero delay in customer follow-up.
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When a contact is created in Crisp, update the entry in Gravity Forms and post an update in Slack.
New Crisp contacts update your Gravity Forms entries automatically while Slack keeps your team informed.
C
G
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When a Crisp conversation status is changed, update the Gravity Forms entry and alert your team in Slack.
Conversation status updates in Crisp reflect immediately in Gravity Forms entries and notify your Slack channel.
Supported triggers and actions for Gravity Forms and Crisp
Mix and match to build the exact automation you need
Gravity Forms Triggers & Actions
Crisp Triggers & Actions
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it → Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it → Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it → Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it → What can you automate with Crisp + Gravity Forms?
Streamline your customer communications and form data collection with powerful, automated workflows.
🔄
Sync Gravity Forms submissions to Crisp contacts automatically
Turn every form submission in Gravity Forms into a new contact in Crisp instantly. Eliminate manual data entry and ensure every lead is captured the moment they submit.
📋
Capture every submitted form field accurately
Map all available Gravity Forms answers directly into Crisp custom fields instead of just names and emails. Your customer profiles become much richer sources for support and sales.
🔔
Alert your team instantly when a form arrives
Notify your support channel the second a new Gravity Forms entry hits your system. Keep your team responsive and ensure no inquiry sits unnoticed in your queue.
🔀
Route submissions based on form answers
Send high-priority form submissions to dedicated Crisp conversation segments or tag contacts based on specific criteria selected in your Gravity Forms fields.
✏️
Keep customer records updated across platforms
Whenever contact details or form entries are modified in one app, propagate those updates to the other automatically to maintain a single source of truth.
🔍
Prevent duplicate contacts and entries
Search existing Crisp contacts before creating new ones from form submissions, keeping your database clean and organized without manual intervention.
⚡
Manage conversation status changes smoothly
Update form entry statuses or trigger follow-up actions whenever a Crisp conversation session is updated or its status changes.
🔌
Extend your workflow to additional apps
Connect Gravity Forms and Crisp to Slack, Google Sheets, or HubSpot to build multi-app pipelines that handle notification, logging, and CRM updates in one go.
And much more...
Who is Crisp + Gravity Forms integration for?
Customer support, marketing, and sales teams use this integration to eliminate manual data entry and keep records synchronised across both platforms.
Support operations managers
Sales development reps
Client account managers
Marketing operations leads
Customer success specialists
Data compliance officers
📈
Support operations managers
You're reviewing support metrics from Crisp but your entry logs only update when someone manually exports form data, so the ticket counts you're reporting against are always delayed — with this integration, every new submission updates your records instantly and your pipeline stays current.
⚡
Sales development reps
You need to reach out to high-intent leads the moment they submit a form, but contact details get trapped in Gravity Forms until someone checks the inbox — automating both apps means every form submission reaches Crisp instantly so you can initiate contact without delay.
🤝
Client account managers
Your clients expect their onboarding requests to sync across your communication tools, but manual transfers lead to missing entries and delayed follow-ups — connecting these apps means every form submission updates your Crisp records and keeps client data perfectly aligned.
📊
Marketing operations leads
High campaign traffic generates more form submissions than your team can process by hand, causing backlogs in lead routing and customer communication — automating both apps means every submission flows straight into Crisp without requiring manual entry.
🔗
Customer success specialists
You depend on upstream form data to understand customer requirements before opening a chat session, but missing entries leave you unprepared — with this integration, every Gravity Forms entry populates your Crisp contact profile before the conversation begins.
📋
Data compliance officers
You need an unbroken history of customer interactions and form entries for auditing purposes, but manual record-keeping creates persistent gaps in your audit trail — this integration means every interaction is logged accurately between Gravity Forms and Crisp.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Gravity Forms + Crisp
Build and manage your Gravity Forms + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Gravity Forms + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Gravity Forms + Crisp Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Crisp to Gravity Forms?
You can connect Crisp to Gravity Forms in just 1 click using ready workflows on Integrately. Select a template, authenticate your accounts, and start syncing form submissions instantly with support for Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create Crisp contacts from Gravity Forms submissions?
Can I connect Crisp, Gravity Forms, and Slack?
What is a good Zapier alternative for Crisp and Gravity Forms?
How does Crisp handle contact creation and updates here?
How do Gravity Forms entries sync with Crisp?
Can I automate this integration without writing code?
Is the Crisp and Gravity Forms integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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