Kommo (amoCRM) + Crisp Integration

Integrate Crisp to Kommo (amoCRM) in one click, or tell Integrately AI how you want each lead handled. Qualify prospects, update your CRM records, alert your support team, and trigger follow-ups automatically.

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1.
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
Arrow Right
2.
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp

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Ready Workflows Ready Workflows for Crisp + Kommo (amoCRM) Integration

Capture new conversations, organise responses, update CRM records, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Crisp + Kommo (amoCRM) Integration

Create Kommo (amoCRM) contact for new Crisp contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Crisp - Kommo (amoCRM) integration, anytime a new Crisp contact is created, an Kommo (amoCRM) contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Kommo (amoCRM) + Crisp Integration

Create Crisp contact for new Kommo (amoCRM) contact

There are many reasons why someone might choose to use two different marketing tools. One common reason is - the ability to reach a wider audience.

For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Integration of your new Crisp contact and Kommo (amoCRM) contact can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
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  • 1of4
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + Kommo (amoCRM) flow

Streamline your support and sales pipelines by connecting tools for communication, scheduling, messaging, marketing, and payments. Pick a combination and activate it in one click.

Kommo (amoCRM)
Crisp
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GmailGmail (4)
+
SlackSlack (4)
+
CalendlyCalendly (3)
+
WhatsAppWhatsApp (3)
+
MailchimpMailchimp (3)
+
StripeStripe (3)
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G
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Send every new Kommo (amoCRM) lead confirmation via Gmail, and notify your support team in Crisp
New Kommo (amoCRM) leads receive a welcoming email in Gmail instantly while Crisp keeps your support team aligned on the new interaction.
C
K
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When a Crisp conversation is created, create a lead in Kommo (amoCRM) and send a briefing email in Gmail
Crisp conversations instantly become Kommo (amoCRM) leads while Gmail delivers a summary email to your sales inbox.
K
C
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When a Kommo (amoCRM) lead status changes, update the Crisp contact and email the account manager in Gmail
Lead stage shifts in Kommo (amoCRM) automatically update Crisp custom data and notify account managers via Gmail.
C
C
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Use ChatGPT to summarise Crisp support messages, update the Kommo (amoCRM) lead, and email the brief in Gmail
AI summarises incoming Crisp messages, updates your Kommo (amoCRM) lead records, and emails the brief through Gmail.

Supported triggers and actions for Kommo (amoCRM) and Crisp

Mix and match to build the exact automation you need

Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
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Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
Try it →
Instant
Message is received in Crisp
Triggers the automation when a new message is received
Try it →
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it →
Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it →
Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
Try it →
Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it →
Create contact in Crisp
Adds a new contact to the database
Try it →
Search contact in Crisp
Finds and retrieves contact information
Try it →
Update contact in Crisp
Updates contact information with new details
Try it →
Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
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What can you automate with Crisp + Kommo (amoCRM)?

Streamline your entire communication and sales pipeline by automating lead creation, contact updates, and multi-app data syncs.

What you can automate?
🔄
Create Kommo (amoCRM) leads from Crisp chats
Automatically generate a new lead in Kommo (amoCRM) the moment a conversation is created in Crisp, eliminating manual copying between platforms.
📝
Capture every submitted contact field
Map custom data, email addresses, phone numbers, and conversation notes from Crisp straight into your Kommo (amoCRM) contact profiles.
🔔
Alert the right team member instantly
Notify sales reps or support agents in real time via Slack or email whenever a high-value prospect interacts in Crisp.
🔀
Route leads based on submitted criteria
Trigger different actions in Kommo (amoCRM) depending on conversation content or custom data fields submitted by the customer.
🔄
Keep CRM contact records up to date
Automatically update existing Kommo (amoCRM) contacts whenever conversation statuses or custom attributes change in Crisp.
🔍
Search and update without duplicates
Search for existing records in Kommo (amoCRM) before creating new entries, preventing duplicate contacts and clutter.
📊
Handle later pipeline status changes
Reflect deal stage updates and status changes across both platforms as leads move through your sales funnel.
🔌
Extend workflows to popular third-party apps
Connect your Crisp and Kommo (amoCRM) flow with Slack, Gmail, Calendly, or Stripe to handle scheduling and team alerts.
And much more...

Who is Crisp + Kommo (amoCRM) integration for?

Sales managers, customer support leads, and operations teams rely on this integration to eliminate manual data handoffs and maintain synchronised customer records.

Customer Support Managers
Customer Support Managers
Sales Development Representatives
Sales Development Representatives
Account Executives
Account Executives
High-Volume Support Teams
High-Volume Support Teams
Sales Operations Specialists
Sales Operations Specialists
Customer Success Leads
Customer Success Leads
📈
Customer Support Managers
You're overseeing live chat sessions in Crisp but your CRM tracking records only update when someone manually exports conversations, so the lead counts you're reporting against are always a few hours behind — with this integration, every new chat session lands in Kommo (amoCRM) instantly and your pipeline data stays current.
Sales Development Representatives
You need to act fast on incoming prospect enquiries, but waiting for team members to manually copy contact details from Crisp means leads go cold before you reach out — with this integration, every new contact triggers immediate lead creation in Kommo (amoCRM) so you can follow up within minutes.
📊
Account Executives
You answer to stakeholders who want to see deal progress, but scattered communication histories make it difficult to verify lead handoffs between chat and CRM — with this integration, every conversation milestone updates your Kommo (amoCRM) pipeline automatically and provides clear visibility for every review.
🔥
High-Volume Support Teams
The message volume in Crisp is too high for anyone to keep up by hand, leading to missed customer queries and unrecorded prospect details — with this integration, automated lead creation handles the intake load so no customer inquiry slips through the cracks.
🤝
Sales Operations Specialists
You own the next step in the pipeline and depend on support agents to hand over qualified leads, but manual entry errors cause friction in your workflow — with this integration, structured data flows directly from Crisp into Kommo (amoCRM) without requiring manual data entry.
🗂️
Customer Success Leads
You need a reliable history of customer interactions, but manual note-taking leaves noticeable gaps in client timelines across both platforms — with this integration, every conversation update and contact change is logged precisely in Kommo (amoCRM) for a complete audit trail.
Our team

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Why choose Integrately to automate Kommo (amoCRM) + Crisp

Build and manage your Kommo (amoCRM) + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kommo (amoCRM) + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Crisp to Kommo (amoCRM)?
Frequently Asked Questions
You can connect Crisp to Kommo (amoCRM) using 1-click automations on Integrately. Choose from 20 million+ ready templates or ask Integrately AI to build the integration for your team with tools like Slack and Gmail.
Can I automatically create Kommo (amoCRM) leads from Crisp chats?
Frequently Asked Questions
Can I connect Crisp, Kommo (amoCRM), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and Kommo (amoCRM)?
Frequently Asked Questions
How are Crisp contacts and conversations synced to Kommo (amoCRM)?
Frequently Asked Questions
Can I update Kommo (amoCRM) lead statuses when Crisp chats change?
Frequently Asked Questions
Do I need coding skills to automate Crisp and Kommo (amoCRM)?
Frequently Asked Questions
Is the Crisp and Kommo (amoCRM) integration free?
Frequently Asked Questions
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You Can Also Connect Crisp or Kommo (amoCRM) With 1500+ Other Apps

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Kommo (amoCRM)
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Sync Kommo (amoCRM) with sales, CRM, and analytics tools to track prospects and close deals faster.