Crisp + Mautic Integration

Integrate Crisp to Mautic in one click, or tell Integrately AI how you want each contact handled. Sync contacts, update segments, trigger marketing emails, and keep your communication channels aligned automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
  • Mautic
    Contact is created in Mautic Instant
  • Mautic
    Contact is updated in Mautic Instant
  • Mautic
    Contact points is changed in Mautic Instant
  • Mautic
    Form is submitted in Mautic Instant
  • Mautic
    Email viewed in Mautic Instant
  • Mautic
    Landing page visited by a contact in Mautic Instant
Arrow Right
2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • Mautic
    Create or update contact in Mautic
  • Mautic
    Add contact to segment in Mautic
  • Mautic
    Search contact in Mautic
  • Mautic
    Create or update company in Mautic
  • Mautic
    Search company in Mautic

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Ready Workflows Ready Workflows for Crisp + Mautic Integration

Sync contacts, update segments, trigger marketing emails, log engagement data, and run follow-up campaigns, all in just one click.

Most popular automationsmost-popular-automations
Crisp + Mautic Integration

Create Mautic contact for new Crisp contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Crisp - Mautic integration, anytime a new Crisp contact is created, an Mautic contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Mautic + Crisp Integration

Create Crisp contact for new Mautic form submission

When someone completes your Mautic, a new contact is automatically created in your Crisp. This way, you can quickly follow up with the form submission and turn them into a customer!

Plus, all of the information from the Mautic is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Mautic - Crisp integration set up makes it easy to manage your customer relationships and grow your business.
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Mautic + Crisp Integration

Create Crisp contact for new Mautic contact

There are many reasons why someone might choose to use two different marketing tools. One common reason is - the ability to reach a wider audience.

For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Integration of your new Crisp contact and Mautic contact can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
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  • 1of1
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Connect more apps to your Crisp + Mautic flow

Capture leads from your site or forms, update your marketing lists, and keep your team notified across messaging channels. Pick a combination and activate it in one click.

Crisp
Mautic
+
TypeformTypeform (3)
+
WordPressWordPress (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (3)
T
C
M
Add every Typeform response as a contact in Crisp and update your Mautic contact list
New Typeform submissions instantly create a Crisp contact and sync your Mautic records, removing manual data entry entirely.
T
C
M
Create a Crisp contact for every Typeform submission and add the lead to a segment in Mautic
Every new Typeform response creates a Crisp contact and assigns the user to the right Mautic segment instantly.
T
C
M
Search for existing contacts in Crisp when a Typeform response arrives and update Mautic records
Form submissions automatically check Crisp for existing contacts before updating records in Mautic.

Supported triggers and actions for Crisp and Mautic

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
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Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
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Mautic
Mautic Triggers & Actions
Instant
Contact is created in Mautic
Triggers the automation when a new contact is created
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Instant
Contact is updated in Mautic
Triggers the automation when a contact is updated
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Instant
Contact points is changed in Mautic
Triggers the automation when contact points are updated
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Instant
Form is submitted in Mautic
Triggers the automation when a form is filled
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Instant
Email viewed in Mautic
Triggers the automation when an engagement action is created or modified
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Instant
Landing page visited by a contact in Mautic
Triggers the automation when a particular landing page is visited by any contact
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Create or update contact in Mautic
Adds or update contact information
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Add contact to segment in Mautic
Adds a new contact to a segment for targeted communication
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Search contact in Mautic
Finds and retrieves contact information
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Create or update company in Mautic
Creates or update company profile with the latest information
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Search company in Mautic
Finds information about a company
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What can you automate with Crisp + Mautic?

Streamline your support and marketing operations by connecting customer conversations in Crisp directly to powerful automation workflows in Mautic.

What you can automate?
🔄
Sync Crisp contacts directly to Mautic
Create or update Mautic contact records automatically whenever a contact is created or updated in Crisp. Ensure both platforms reflect the exact same customer profile without manual copying.
📝
Capture all custom conversation data
Map conversation custom data from Crisp into Mautic fields to retain detailed background on every customer interaction. Your marketing automation runs on complete, accurate information.
🔔
Alert your team instantly on new engagement
Send notifications to your team whenever new customer messages are received or conversation sessions are updated. Keep every department informed of active support needs.
🔀
Route contacts based on custom field values
Evaluate incoming Crisp data or Mautic form submissions to route contacts into specific segments or update tailored fields. Deliver relevant campaigns based on exact customer behavior.
⏱️
Keep contact records synchronized as sessions change
Update contact status and session details across Crisp and Mautic in real time. Eliminate discrepancies between your live support desk and marketing database.
🔍
Prevent duplicate entries with intelligent contact searches
Search for existing contacts in Crisp before creating new records to maintain a clean database. Combine search and update actions for flawless data hygiene.
📈
Track marketing triggers and points changes
Log user events in Crisp whenever contact points change in Mautic or emails are viewed. Bridge support interactions with marketing activity seamlessly.
🌐
Extend workflows to team communication channels
Connect your core Crisp and Mautic flow with Slack or Google Sheets to notify staff and log records simultaneously. Build robust multi-app pipelines in minutes.
And much more...

Who is Crisp + Mautic integration for?

Support and marketing teams looking to unify customer conversations, streamline lead management, and automate cross-platform workflows without manual data entry.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
High-volume support teams
High-volume support teams
Sales representatives
Sales representatives
Operations managers
Operations managers
📈
Performance marketers
You're reviewing customer engagement metrics in Crisp but your marketing reports in Mautic only update during manual syncs, so the campaign adjustments you make are always based on stale data — with this integration, every contact and interaction syncs instantly and your numbers stay current.
Customer support leads
You handle urgent customer queries in Crisp but urgent lead signals reach your marketing team too late for timely follow-up — this integration means every support interaction updates your CRM instantly so your team can act on high-intent moments immediately.
🤝
Client account managers
You manage client communications in Crisp while reporting progress to stakeholders who expect real-time visibility into account health — with this integration, every contact update flows directly into your marketing database to keep reporting accurate and transparent.
📊
High-volume support teams
You receive high volumes of chat messages in Crisp that overwhelm manual entry into your Mautic database, leaving gaps in your customer records — automating both apps means every contact and session detail is logged automatically without manual backlog.
🔄
Sales representatives
You depend on support agents in Crisp to pass over qualified lead details before you can initiate outreach in Mautic, causing costly delays in your handoff process — this integration means every contact update flows instantly so you can pick up the next step without waiting.
🗂️
Operations managers
You audit customer touchpoints across Crisp and Mautic but keep finding mismatched records and missing history due to manual entry errors — with this integration, every contact and session change is recorded reliably to maintain a complete history.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Crisp + Mautic

Build and manage your Crisp + Mautic automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + Mautic with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Crisp to Mautic?
Frequently Asked Questions
You can connect Crisp to Mautic instantly using 1-click automations or ask Integrately AI to build your custom workflow. Select a ready template, link your accounts with tools like Slack or Google Sheets, and start automating in minutes.
Can I automatically sync new Crisp contacts to Mautic in real time?
Frequently Asked Questions
Can I connect Crisp, Mautic, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and Mautic?
Frequently Asked Questions
How does Crisp handle contact updates and custom data in automations?
Frequently Asked Questions
Can Mautic triggers update contact records in Crisp automatically?
Frequently Asked Questions
Do I need coding skills to connect Crisp and Mautic?
Frequently Asked Questions
Is the Crisp and Mautic integration free?
Frequently Asked Questions
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You Can Also Connect Crisp or Mautic With 1500+ Other Apps

Crisp
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Mautic
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Sync Mautic with email, analytics, and sales tools to enhance marketing automation and campaign tracking.
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