Monday.com + Crisp Integration

Integrate Crisp to Monday.com in one click, or tell Integrately AI how you want each conversation handled. Track customer inquiries, create corresponding project items, update team boards, and sync statuses automatically.

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1.
  • Monday.com
    Sub-item is created in Monday.com Instant
  • Monday.com
    Item is created in board in Monday.com Instant
  • Monday.com
    Specific column value is changed on board in Monday.com Instant
  • Monday.com
    Column value is changed on board in Monday.com Instant
  • Monday.com
    Item is moved to specific group in Monday.com Instant
  • Monday.com
    Update is created in Board in Monday.com Instant
  • Monday.com
    Sub-item column value is changed on board in Monday.com Instant
  • Monday.com
    Item is moved to any group in Monday.com Instant
  • Monday.com
    Item is deleted in board in Monday.com Instant
  • Monday.com
    Item name is changed in Monday.com Instant
  • Monday.com
    Column is created for item in Monday.com Instant
  • Monday.com
    Item is archived in board in Monday.com Instant
  • Monday.com
    Item is restored in board in Monday.com Instant
  • Monday.com
    Sub-item name is changed in Monday.com Instant
  • Monday.com
    Comment is added to subitem in Monday.com Instant
  • Monday.com
    Sub-item is moved in Monday.com Instant
  • Monday.com
    Sub-item is archived in Monday.com Instant
  • Monday.com
    Sub-item is deleted in Monday.com Instant
  • Monday.com
    Update is created in Monday.com
  • Monday.com
    Board is created in Monday.com
  • Monday.com
    User joins in Monday.com
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
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2.
  • Monday.com
    Create item in Monday.com
  • Monday.com
    Get subitem by id in Monday.com
  • Monday.com
    Search multiple items in Monday.com
  • Monday.com
    Update group in Monday.com
  • Monday.com
    Move item to board in Monday.com
  • Monday.com
    Move item to group in Monday.com
  • Monday.com
    Search item in Monday.com
  • Monday.com
    Update item in Monday.com
  • Monday.com
    Get item details by id in Monday.com
  • Monday.com
    Create subitem in Monday.com
  • Monday.com
    Archive item in Monday.com
  • Monday.com
    Delete item in Monday.com
  • Monday.com
    Create update in Monday.com
  • Monday.com
    Create column in Monday.com
  • Monday.com
    Upload file to specific item in Monday.com
  • Monday.com
    Create board in Monday.com
  • Monday.com
    Archive board in Monday.com
  • Monday.com
    Create group in Monday.com
  • Monday.com
    Duplicate group in Monday.com
  • Monday.com
    Delete group in Monday.com
  • Monday.com
    Archive group in Monday.com
  • Monday.com
    Add user to board in Monday.com
  • Monday.com
    Add user to workspace in Monday.com
  • Monday.com
    Create tag in Monday.com
  • Monday.com
    Create workspace in Monday.com
  • Monday.com
    Add team to workspace in Monday.com
  • Monday.com
    Add team to board in Monday.com
  • Monday.com
    Search subitem in Monday.com
  • Monday.com
    Update subitem in Monday.com
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp

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Ready Workflows Ready Workflows for Crisp + Monday.com Integration

Capture support conversations, create tracking items, update board statuses, notify teams, and log follow-ups, all in just one click.

Most popular automationmost-popular-automations
Crisp + Monday.com Integration

Create Monday.com item for new Crisp contact

Crisp and Monday.com are both powerful tools that, when used correctly, can help you become more productive.

When you create a contact in Crisp, do you also create a item in Monday.com? If not, you should! This will help ensure that you never forget to follow-up with a lead. Also, it can help to keep your team organized and on track.
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Got a different task in mind? Describe it

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Connect more apps to your Crisp + Monday.com flow

Extend your customer communication and project tracking with powerful third-party connections. Pick a combination and activate it in one click.

Monday.com
Crisp
+
SlackSlack (3)
+
ShopifyShopify (2)
+
ZendeskZendesk (2)
+
GmailGmail (2)
+
HubSpotHubSpot (2)
+
Google DriveGoogle Drive (2)
C
M
S
Create a Monday.com item for every new Crisp conversation, and notify your support channel in Slack
New Crisp conversations create Monday.com items instantly while alerting your Slack support channel, keeping your team synchronized.
C
M
S
When a message is received in Crisp, create a Monday.com update and post the query in Slack
Incoming Crisp messages instantly generate board updates in Monday.com and notify your team on Slack for rapid follow-up.
M
C
S
When a column value is changed on board in Monday.com, search the Crisp contact and alert your team in Slack
Board updates in Monday.com trigger contact searches in Crisp and broadcast alerts in Slack to keep everyone aligned.

Supported triggers and actions for Monday.com and Crisp

Mix and match to build the exact automation you need

Monday.com
Monday.com Triggers & Actions
Instant
Sub-item is created in Monday.com
Triggers the automation when a subitem is created
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Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
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Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
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Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
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Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
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Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
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Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
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Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
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Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
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Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
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Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
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Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
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Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
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Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
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Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
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Instant
Sub-item is deleted in Monday.com
Triggers the automation when a subitem is deleted
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Update is created in Monday.com
Triggers the automation when an update is created
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Board is created in Monday.com
Triggers the automation when a new board is created
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User joins in Monday.com
Triggers the automation when a new user joins the platform
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Create item in Monday.com
Generates a new item
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Get subitem by id in Monday.com
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Search multiple items in Monday.com
Locates and retrieves items information
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Update group in Monday.com
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Move item to board in Monday.com
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Move item to group in Monday.com
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Search item in Monday.com
Locates and retrieves particular item information
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Update item in Monday.com
Updates an item with new information
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Get item details by id in Monday.com
Retrieves detailed information of a item using its id
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Create subitem in Monday.com
Creates a new subitem
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Archive item in Monday.com
Store an item for future reference
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Delete item in Monday.com
Removes the selected item
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Create update in Monday.com
Creates a new update
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Create column in Monday.com
Adds a new column to a dataset or spreadsheet
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Upload file to specific item in Monday.com
Uploads a file to a item within a system
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Create board in Monday.com
Generates a new board
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Archive board in Monday.com
Archive board to store historical data
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Create group in Monday.com
Creates a new group based on particular criteria
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Duplicate group in Monday.com
Creates a copy of an existing group
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Delete group in Monday.com
Removes a particular group from the system
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Archive group in Monday.com
Archives a particular group for future reference
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Add user to board in Monday.com
Adds a user to a board
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Add user to workspace in Monday.com
Adds a user to the particular workspace
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Create tag in Monday.com
Generates a new tag
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Create workspace in Monday.com
Creates a new workspace
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Add team to workspace in Monday.com
Invites team members to collaborate in the particular workspace
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Add team to board in Monday.com
Adds a team to the board
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Search subitem in Monday.com
Automatically searches for a specific subitem
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Update subitem in Monday.com
Automatically updates an existing subitem
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Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
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Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
Try it →

What can you automate with Crisp + Monday.com?

Streamline your customer operations by connecting chat interactions directly to your project management workflows.

What you can automate?
🚀
Create project items from support chats
Turn every new Crisp conversation into a tracking item in Monday.com automatically, ensuring all customer requests enter your workflow without manual copy-pasting.
📝
Capture every submitted custom data field
Map customer custom data and conversation session details directly into specific Monday.com board columns rather than just basic names.
🔔
Alert the right team member instantly
Trigger instant notifications in your messaging channels the moment a critical conversation starts or a board task is updated.
🔀
Route tasks based on conversation status
Send items to specific board groups or assign priorities automatically depending on status changes or custom data fields.
🔄
Keep boards synchronized as chats evolve
Update existing Monday.com items whenever conversation sessions or contact details change in Crisp.
🔍
Search contacts before creating new items
Check for existing records in Crisp before generating new Monday.com items to prevent duplicate entries and keep your workspace clean.
📌
Handle later status changes seamlessly
Reflect conversation resolutions and status shifts across both platforms without manual intervention.
🔌
Extend your workflow with Slack
Connect your core Crisp and Monday.com setup with Slack to broadcast updates and keep stakeholders informed across platforms.
And much more...

Who is Crisp + Monday.com integration for?

Connecting Crisp and Monday.com eliminates manual data entry, keeping customer communication and project tracking perfectly aligned across departments.

Operations Managers
Operations Managers
Support Team Leads
Support Team Leads
Client Success Directors
Client Success Directors
Customer Support Teams
Customer Support Teams
Project Coordinators
Project Coordinators
Quality Assurance Specialists
Quality Assurance Specialists
📈
Operations Managers
You rely on accurate reporting to track team workload and conversation volume, but manual exports leave your dashboard lagging behind real-time activity — automating both apps means every new conversation populates your board instantly and your metrics stay current.
⚡
Support Team Leads
You need to act fast when customer inquiries arrive, but manual tracking means tickets get buried and tasks slip through the cracks — automating both apps means every chat creates an immediate tracking item so nothing gets missed.
🤝
Client Success Directors
You answer to stakeholders who want transparent progress reports, but scattered chat transcripts make status updates tedious — with this integration, customer interactions flow directly into project boards for effortless visibility.
📊
Customer Support Teams
The volume of inbound messages is too high for anyone to log tasks by hand without making errors — connecting these apps means routine logging happens automatically so agents can focus on resolving issues.
🔄
Project Coordinators
You own the execution phase and depend on support staff to hand over customer requirements, but manual handoffs cause delays — automating both apps means project items appear the moment conversations begin.
🗂️
Quality Assurance Specialists
You need a reliable history of customer interactions linked to project tasks, but manual record-keeping always leaves gaps — this integration means every record matches up correctly with complete traceability.
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Why choose Integrately to automate Monday.com + Crisp

Build and manage your Monday.com + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Monday.com + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Crisp to Monday.com?
Frequently Asked Questions
You can connect Crisp to Monday.com in 1 click using ready workflows on Integrately, or use Integrately AI to build custom sequences linking your support and project tools.
Can I automatically create a Monday.com item from a Crisp conversation?
Frequently Asked Questions
Can I connect Crisp, Monday.com, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and Monday.com?
Frequently Asked Questions
How does Crisp handle conversation triggers for automations?
Frequently Asked Questions
Can Monday.com board updates trigger actions in Crisp?
Frequently Asked Questions
Is coding required to automate Crisp and Monday.com?
Frequently Asked Questions
Is the Crisp and Monday.com integration free?
Frequently Asked Questions
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You Can Also Connect Crisp or Monday.com With 1500+ Other Apps

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Monday.com
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Sync Monday.com with project tracking, reporting, and resource planning tools to keep work flowing across your entire stack.
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