Crisp + SMTP Integration

Integrate Crisp to SMTP in one click, or tell Integrately AI how you want each contact handled. Send emails, update records, and notify your team automatically.

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1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
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2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • SMTP
    Send email in SMTP

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Ready Workflows Ready Workflows for Crisp + SMTP Integration

Send emails for new contacts, notify team members about conversations, update subscriber lists, and deliver campaign messages, all in just one click.

Most popular automationmost-popular-automations
Crisp + SMTP Integration

Send SMTP email for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a email through SMTP letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - SMTP integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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  • 1of1
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Connect more apps to your Crisp + SMTP flow

Trigger email campaigns and update your broader tech stack the moment customer engagement happens. Pick a combination and activate it in one click.

Crisp
SMTP
+
HubSpotHubSpot (3)
+
SlackSlack (3)
+
ZendeskZendesk (3)
+
GmailGmail (3)
+
AirtableAirtable (3)
+
StripeStripe (3)
C
H
S
Create a HubSpot contact for every new Crisp contact, and send a welcome email via SMTP.
New Crisp contacts appear in HubSpot instantly while SMTP dispatches a welcome email, eliminating manual entry.
C
H
S
When a Crisp conversation status changes, update the HubSpot deal and send a status update via SMTP.
HubSpot deals reflect support status changes immediately while SMTP sends a notification email to stakeholders.
C
H
S
When a Crisp contact is updated, sync the changes to HubSpot and send a revision notice via SMTP.
Contact updates in Crisp automatically sync to HubSpot while SMTP notifies your team of the modification.

Supported triggers and actions for Crisp and SMTP

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it →
Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
Try it →
Set contact custom data in Crisp
Sets custom data for a contact
Try it →
SMTP
SMTP Triggers & Actions
No trigger is available
Send email in SMTP
Sends an email to a recipient
Try it →

What can you automate with Crisp + SMTP?

Streamline customer engagement and email delivery with ready-made workflows designed for your support and marketing operations.

What you can automate?
🚀
Send an email via SMTP for every new Crisp contact
Trigger automated email campaigns instantly the moment a new contact is created in Crisp, ensuring immediate engagement without manual delay.
📋
Capture every submitted Crisp conversation field
Map detailed conversation data and custom attributes from Crisp directly into your email templates or downstream systems for complete records.
🔔
Notify team members the moment a message arrives
Alert relevant team members instantly when a new message is received or sent in Crisp, keeping everyone aligned on customer communications.
🔀
Route emails based on conversation custom data
Send customized email sequences through SMTP depending on specific conversation status changes or custom data attributes set in Crisp.
🔄
Keep recipient records current as conversations update
Automatically update email delivery lists and recipient profiles whenever a contact or session is modified in Crisp.
🔍
Search and update contacts to prevent duplicates
Search for existing contacts in Crisp before triggering email campaigns or creating new entries, keeping your database clean.
⚡
Handle later conversation status changes automatically
Trigger specific email notifications or follow-ups when a conversation status changes from open to resolved in Crisp.
🔌
Connect Crisp and SMTP with HubSpot for CRM workflows
Extend your email automation by syncing Crisp contacts and SMTP email logs directly into HubSpot for comprehensive customer management.
And much more...

Who is Crisp + SMTP integration for?

Teams managing customer communications and email campaigns benefit from automated workflows that eliminate manual data entry and delivery delays.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations managers
Sales operations managers
Customer success managers
Customer success managers
Compliance officers
Compliance officers
📈
Performance marketers
You're tracking chat engagements and conversions in Crisp, but your reporting sheet only updates when someone manually exports data, so the metrics you review are always outdated — automating both apps means every chat conversion syncs instantly and your analytics stay accurate.
⚡
Customer support leads
You're managing incoming messages and support sessions in Crisp, but urgent customer tickets sit unnoticed until someone checks the inbox, so response times slip — with this integration, every critical conversation triggers instant email alerts and your team responds immediately.
🤝
Account managers
You're coordinating client communications through Crisp conversations, but stakeholders outside the support team miss updates on project discussions, so clients ask for status reports — integrating these apps means every conversation status change delivers automated progress summaries directly to your stakeholders.
📊
Sales operations managers
You're capturing high volumes of incoming leads through Crisp chats, but manual record creation causes leads to slip through the cracks during peak hours, so pipeline visibility suffers — automating both apps means every contact creation instantly generates tracking entries and your pipeline stays complete.
🎯
Customer success managers
You're updating customer interaction data and custom attributes in Crisp, but downstream teams depend on manual handoffs to start onboarding, so onboarding delays occur — this integration means every attribute update instantly triggers kickoff workflows and customer onboarding starts on time.
🗂️
Compliance officers
You're logging customer messages and session updates in Crisp, but manual record-keeping leaves gaps in audit histories, so compliance checks become stressful — automating both apps means every communication event is reliably logged and your audit history remains complete.
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Why choose Integrately to automate Crisp + SMTP

Build and manage your Crisp + SMTP automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + SMTP with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Crisp to SMTP?
Frequently Asked Questions
Connecting Crisp to SMTP is fast and straightforward using 1-click automations on Integrately. You can select from ready templates connecting Crisp and SMTP, Hubspot, Slack, and Zendesk, or use Integrately AI to build custom workflows.
Can I automatically send SMTP emails when a new Crisp contact is created?
Frequently Asked Questions
Can I connect Crisp, SMTP, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and SMTP?
Frequently Asked Questions
How does Crisp handle contact updates during automation?
Frequently Asked Questions
Can SMTP deliver bulk email campaigns triggered by Crisp events?
Frequently Asked Questions
Do I need coding skills to set up Crisp and SMTP automation?
Frequently Asked Questions
Is the Crisp and SMTP integration free?
Frequently Asked Questions
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You Can Also Connect Crisp or SMTP With 1500+ Other Apps

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SMTP
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