Crisp + Vapi Integration

Integrate Crisp to Vapi in one click, or tell Integrately AI how you want each conversation handled. Trigger voice calls, initiate chat sessions, and deploy conversational agents automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
Arrow Right
2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • Vapi
    Create squad in Vapi
  • Vapi
    Create chat in Vapi
  • Vapi
    Create outbound phone call in Vapi

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready WorkflowsReady Workflows Β  for Crisp + Vapi Integration

Capture new conversations, trigger outbound calls, update customer records, alert support teams, and sync agent workflows, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Crisp + Vapi flow

Sync customer interactions to your CRM, alert support teams in messaging apps, and schedule follow-up calls automatically. Pick a combination and activate it in one click.

Crisp
Vapi
+
HubSpotHubSpot (8)
+
NotionNotion (8)
+
SlackSlack (8)
+
CalendlyCalendly (8)
+
GmailGmail (8)
+
StripeStripe (8)
C
V
H
Add every new Crisp contact to HubSpot, create a Vapi outbound phone call, and streamline follow-ups
New Crisp contacts appear in HubSpot instantly while Vapi initiates an outbound call, removing manual entry and missed leads.
C
V
H
Create a HubSpot task when a Crisp message is received, and launch a Vapi chat instantly
Incoming Crisp messages trigger a Vapi chat and create a HubSpot task so support teams never miss an inquiry.
C
V
H
Update HubSpot deals when Crisp conversation statuses change, and deploy a Vapi squad
Conversation status updates in Crisp automatically trigger Vapi squads and update your HubSpot deals in real time.
C
V
H
Log updated Crisp contacts in HubSpot while initiating a Vapi chat for seamless tracking
Updated contact details in Crisp automatically refresh HubSpot records and trigger Vapi voice interactions.
C
V
H
If a Crisp contact has custom data, trigger a Vapi call and update HubSpot contact records
Custom data fields in Crisp drive targeted Vapi outbound calls and HubSpot contact updates automatically.
C
V
H
Update HubSpot tickets when Crisp conversation sessions refresh, and open a Vapi chat
Refreshed Crisp sessions update HubSpot support tickets and trigger Vapi chats to maintain context.
C
V
H
Use Claude to analyse urgent Crisp messages, trigger a Vapi call, and create a HubSpot deal
Claude evaluates incoming Crisp inquiries, launching Vapi calls and HubSpot deals for high-priority leads.
C
V
H
A
Turn Crisp outbound messages into Vapi chats, update HubSpot, and log tasks in Asana
Outbound Crisp messages trigger Vapi chats, update HubSpot records, and create team tasks in Asana.

Supported triggers and actions for Crisp and Vapi

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
Try it β†’
Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
Try it β†’
Instant
Message is received in Crisp
Triggers the automation when a new message is received
Try it β†’
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it β†’
Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it β†’
Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it β†’
Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
Try it β†’
Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it β†’
Create contact in Crisp
Adds a new contact to the database
Try it β†’
Search contact in Crisp
Finds and retrieves contact information
Try it β†’
Update contact in Crisp
Updates contact information with new details
Try it β†’
Add a user event in Crisp
Adds a new user event
Try it β†’
Search conversation in Crisp
Searches for keywords within a conversation
Try it β†’
Set contact custom data in Crisp
Sets custom data for a contact
Try it β†’
Vapi
Vapi Triggers & Actions
No trigger is available
Create squad in Vapi
Establishes a new squad group
Try it β†’
Create chat in Vapi
Starts a new chat session
Try it β†’
Create outbound phone call in Vapi
Initiates an outbound phone call
Try it β†’

What can you automate with Crisp + Vapi?

Streamline your customer communications by connecting live chat events directly to AI voice agents and automated workflows.

What you can automate?
πŸ“ž
Initiate voice calls from chat conversations
Trigger a Vapi outbound phone call automatically whenever a new conversation session is created in Crisp, bridging live chat support with intelligent voice agents.
πŸ“
Capture custom data and message details
Extract conversation custom data and message content from Crisp to populate Vapi chats and external records with complete context instead of just basic contact info.
πŸ””
Alert your team on new interactions
Notify support channels instantly when Crisp receives a message or updates a conversation status, ensuring team members never miss high-priority customer touchpoints.
πŸ”€
Route calls based on conversation status
Trigger specific Vapi chats or squads depending on whether a Crisp conversation status changes to urgent, resolved, or pending follow-up.
πŸ”„
Keep conversation records synchronized
Update existing Vapi chats and CRM records automatically whenever contact details or conversation sessions change in Crisp, eliminating manual data entry.
πŸ”
Search and update existing contacts
Check if a contact already exists in Crisp before creating new records, ensuring your voice AI interactions attach to the correct customer profile.
⏱️
Manage resolved or updated sessions
Trigger downstream voice workflows or wrap-up actions when a Crisp conversation session is updated or marked as closed by your support team.
πŸ”—
Sync data to HubSpot automatically
Send Crisp contact details and Vapi call outcomes straight into HubSpot to maintain a unified pipeline of every customer conversation and voice interaction.
And much more...

Who is Crisp + Vapi integration for?

Customer support teams and sales leaders streamline inbound communications, automate outbound calls, and keep customer records updated effortlessly across both platforms.

Customer support managers
Customer support managers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Operations specialists
Operations specialists
Quality assurance leads
Quality assurance leads
πŸ“Š
Customer support managers
You're managing conversation sessions in Crisp but your tracking sheet only updates when someone manually exports data, so the response time metrics you're reviewing are always a few hours behind β€” with this integration, every conversation update lands instantly and your data stays current.
⚑
Sales representatives
You're tracking new contacts in Crisp but leads sit waiting until someone checks the inbox manually, so potential buyers slip away before anyone reaches out β€” automations mean every new contact triggers an immediate outbound call and follow-up.
🀝
Account managers
You're handling client queries in Crisp but stakeholders have no visibility into conversation statuses without asking, so communication gaps create friction β€” connecting these apps means every status change updates your records and keeps clients informed.
πŸ“ž
Customer support teams
You're receiving high message volumes in Crisp but agents cannot keep up with manual outbound follow-ups, so customer inquiries get delayed β€” automating both apps means every message instantly initiates voice workflows and queues support tasks.
βš™οΈ
Operations specialists
You're creating contacts in Crisp but dependent tasks are delayed until someone triggers them by hand, so operational workflows stall β€” with this integration, every contact update flows straight into your voice agents and systems.
πŸ—‚οΈ
Quality assurance leads
You're logging customer interactions in Crisp but conversation logs frequently miss call transcripts and chat records, so audits find incomplete histories β€” automating both apps means every chat and call record syncs without gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Crisp + Vapi

Build and manage your Crisp + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted byΒ 42,000+Β Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

β–² 2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Crisp to Vapi?
Frequently Asked Questions
You can connect Crisp to Vapi effortlessly using 1-click automations on Integrately. Link your accounts, select a ready workflow or ask Integrately AI to build your automation alongside apps like HubSpot, Slack, and Notion.
Can I trigger Vapi voice calls automatically from Crisp conversations?
Frequently Asked Questions
Can I connect Crisp, Vapi, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and Vapi?
Frequently Asked Questions
How do Crisp conversation updates work with Vapi?
Frequently Asked Questions
Can Vapi agents initiate calls based on Crisp triggers?
Frequently Asked Questions
Do I need coding skills to automate Crisp and Vapi?
Frequently Asked Questions
Is the Crisp and Vapi integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries β€” just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Crisp or Vapi With 1500+ Other Apps

Crisp
Popular Crisp Integrations
Connect Crisp to help desks, email tools, and CRM platforms to manage customer support interactions efficiently.
See All
Crisp Integrations arrow right
No popular apps found
Vapi
Popular Vapi Integrations
Sync Vapi with communication, developer, and analytics tools to enhance your voice agent workflows.
See All
Vapi Integrations arrow right
No popular apps found