Customer.io + Manychat Integration

Integrate Customer.io to Manychat in one click, or tell Integrately AI how you want each subscriber handled. Search subscribers, create records, update user details, and trigger follow-ups automatically.

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1.
  • Manychat
    External request is created in Manychat Instant
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2.
  • Customer.io
    Add person to segment in Customer.io
  • Customer.io
    Create or Update Person in Customer.io
  • Customer.io
    Create event in Customer.io
  • Customer.io
    Create anonymous event in Customer.io
  • Manychat
    Search subscriber by email or phone in Manychat
  • Manychat
    Create subscriber in Manychat
  • Manychat
    Add tag to user in Manychat
  • Manychat
    Search subscriber by name in Manychat
  • Manychat
    Update subscriber in Manychat
  • Manychat
    Remove tag from user in Manychat
  • Manychat
    Send text message to user in Manychat
  • Manychat
    Send content to user in Manychat
  • Manychat
    Set custom fields in Manychat

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Ready Workflows Ready Workflows for Customer.io + Manychat Integration

Create subscribers, update user profiles, search contact lists, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Manychat + Customer.io Integration

Create Customer.io person for new ManyChat external request

Automatically creating Customer.io person for new ManyChat external request can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Customer.io person can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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Connect more apps to your Customer.io + Manychat flow

Capture orders, collect form submissions, log leads, and notify your team after your core automation runs. Pick a combination and activate it in one click.

Customer.io
Manychat
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ShopifyShopify (4)
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TypeformTypeform (4)
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Facebook Lead AdsFacebook Lead Ads (4)
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Google SheetsGoogle Sheets (4)
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SlackSlack (4)
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StripeStripe (4)
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When a new Shopify order is created, create or update a person in Customer.io and create a subscriber in Manychat
Shopify orders instantly trigger a Customer.io person update and a Manychat subscriber creation without manual data entry.
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When a Shopify customer is created, create an event in Customer.io and search for the subscriber by email in Manychat
New Shopify customers generate a Customer.io event and look up matching subscriber details in Manychat.
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If a Shopify order is paid, add a tag to the user in Manychat and create or update a person in Customer.io
Paid Shopify orders automatically apply a Manychat tag and update user records in Customer.io.
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Use ChatGPT to summarise every new Shopify order, update the person in Customer.io, and send content in Manychat
ChatGPT analyzes new Shopify orders to update Customer.io records and dispatch tailored Manychat content.

Supported triggers and actions for Customer.io and Manychat

Mix and match to build the exact automation you need

Customer.io
Customer.io Triggers & Actions
No trigger is available
Add person to segment in Customer.io
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Create or Update Person in Customer.io
Generates a new invoice
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Create event in Customer.io
Adds a new contact to the contact list
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Create anonymous event in Customer.io
Creates a confidential gathering without disclosing organizer's identity
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Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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What can you automate with Customer.io + Manychat?

Streamline your customer messaging and data synchronization with ready-made workflows designed for your core platforms.

What you can automate?
🔄
Sync messenger subscribers into customer records
Trigger person creation or updates in Customer.io the moment an external request is created in Manychat, ensuring your messaging lists stay perfectly synchronized.
📝
Capture every submitted custom field
Map custom fields and user attributes from Manychat into separate Customer.io profile properties instead of only basic contact info.
🔔
Alert the right team member instantly
Notify your support or marketing staff the second a high-value subscriber interacts with your Manychat chatbot or updates their profile.
🔀
Route users based on submitted data
Execute different actions depending on specific tags, custom fields, or inputs submitted during your Manychat messenger conversations.
✏️
Keep subscriber data up to date
Update existing subscriber profiles in Manychat and Customer.io whenever contact details change across your customer touchpoints.
🔍
Search and update instead of creating duplicates
Look up existing subscribers by email, phone, or name before creating new records, preventing duplicate entries in your database.
🏷️
Manage user tags and segments dynamically
Add or remove tags and update user segments in Customer.io and Manychat based on real-time customer behavior and campaign engagement.
🛒
Extend your workflow to Shopify
Connect your core messaging flow with Shopify to trigger store-related updates, order notifications, and customer syncs automatically.
And much more...

Who is Customer.io + Manychat integration for?

This integration helps marketers, support teams, and community managers streamline customer messaging, sync subscriber data across platforms, and eliminate manual data entry.

Performance marketers
Performance marketers
Support managers
Support managers
Agency account managers
Agency account managers
E-commerce community leads
E-commerce community leads
CRM operations specialists
CRM operations specialists
Customer success leads
Customer success leads
📈
Performance marketers
You're running messenger campaigns across multiple ad sets but your customer segments only update when someone manually exports data, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new subscriber lands in Customer.io instantly and your campaign data stays current.
⚡
Support managers
You manage incoming messenger inquiries but find out about urgent requests too late because chat data sits isolated from your customer communication platform, leading to delayed response times — automating both apps means every chat request updates your contact records immediately and your team engages without delay.
📊
Agency account managers
You report on messaging campaign performance to clients who want to see engagement progress in real time, but manual tracking leaves gaps in your reports — connecting these apps means subscriber data flows seamlessly between platforms and your client updates are always accurate.
🛍️
E-commerce community leads
The volume of incoming chatbot interactions is too high for anyone to keep up with by hand, causing subscriber profiles to fall out of sync with your mailing lists — this integration means every chat event updates your customer database automatically and your audience lists stay organized.
🔄
CRM operations specialists
You own the customer lifecycle and depend on upstream chat tools to pass subscriber details over without losing custom field attributes or tags — automating both apps means contact attributes transfer reliably and your CRM maintains a complete activity history.
📋
Customer success leads
You need a reliable customer history to understand user behavior across web and chat channels, but manual record creation keeps leaving gaps in your database — with this integration, every user interaction updates your profiles correctly and your records remain complete.
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Why choose Integrately to automate Customer.io + Manychat

Build and manage your Customer.io + Manychat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Customer.io + Manychat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Automation is ready
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Frequently Asked Questions

How do I connect Customer.io to Manychat?
Frequently Asked Questions
You can connect Customer.io to Manychat in 1 click using ready workflows on Integrately, or use Integrately AI to configure custom steps with Shopify, Typeform, and Google Sheets.
Can I automatically sync Manychat subscribers into Customer.io profiles?
Frequently Asked Questions
Can I connect Customer.io, Manychat, and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for Customer.io and Manychat?
Frequently Asked Questions
How does Customer.io handle contact data updates in this integration?
Frequently Asked Questions
Can Manychat update custom fields from external triggers?
Frequently Asked Questions
Do I need coding skills to automate Customer.io and Manychat?
Frequently Asked Questions
Is the Customer.io and Manychat integration free?
Frequently Asked Questions
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