How to easily connect Zendesk with your apps: 19 must-have Zendesk integrations
Synchronize teams and deliver exceptional customer service with top 10 Zendesk integrations. Enhance your business operations effectively.
Daily.co + Zendesk Integration
Integrate Daily.co to Zendesk in one click, or tell Integrately AI how you want each support room handled. Log your video calls, update your ticket queues, alert your support team, and track every customer touchpoint automatically.
Free forever.Use premium features free for 14 days.1.
New Room in Daily.co- New Recording in Daily.co
Ticket is updated in Zendesk- Ticket is solved in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Create Room in Daily.co
- Update Room in Daily.co
- Delete Room in Daily.co
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
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Ready Workflows for Daily.co + Zendesk Integration
Capture call details, create support tickets, update customer records, alert your team, and track follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Daily.co + Zendesk flow
Route your support tickets to team channels, track engineering issues, and sync customer data across your business tools. Pick a combination and activate it in one click.
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Slack (6)
Slack (6) +
Jira Software Cloud (5)
Jira Software Cloud (5) +
Salesforce (4)
Salesforce (4) +
Google Calendar (4)
Google Calendar (4) +
Confluence (4)
Confluence (4) +
Microsoft Teams (4)
Microsoft Teams (4) D
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Create a Zendesk ticket when a new Daily.co room is opened, and notify your support channel in Slack
New Daily.co rooms instantly generate a Zendesk ticket and alert your support team on Slack, eliminating manual ticket creation.
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When a Zendesk ticket is created, create a Daily.co room and post the meeting link in Slack
Incoming Zendesk tickets automatically set up a Daily.co room and share the link on Slack for immediate team collaboration.
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When a Zendesk ticket is updated, update the Daily.co room details and notify your team on Slack
Ticket updates modify the corresponding Daily.co room information and post a status notice in your Slack channel.
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When a Daily.co recording is saved, add a comment to the Zendesk ticket and alert your team in Slack
Daily.co call recordings automatically append comments to Zendesk tickets and notify your Slack channel for review.
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Use Claude to summarise every Zendesk support ticket, create a Daily.co review room, and notify your team in Slack
Claude evaluates new support tickets, generates a summary, provisions a Daily.co review room, and alerts your team on Slack.
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When a Zendesk ticket is solved, delete the associated Daily.co room and post the resolution in Slack
Resolved Zendesk tickets automatically clean up temporary Daily.co rooms and announce the completion on Slack.
Supported triggers and actions for Daily.co and Zendesk
Mix and match to build the exact automation you need
Daily.co Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Daily.co + Zendesk?
Streamline your support operations by connecting video calls to your helpdesk tickets.
🎟️
Create Zendesk tickets from Daily.co rooms automatically
Every new Daily.co video room can automatically generate a corresponding ticket in Zendesk. Eliminate manual data entry and ensure every client interaction gets logged instantly.
📝
Capture every submitted field and room parameter
Map custom Daily.co room metadata and participant details directly into Zendesk ticket fields. Your helpdesk records contain complete context for every customer session.
🔔
Notify your support team the moment a call starts
Trigger instant Slack or Microsoft Teams alerts whenever a new Daily.co room opens or a Zendesk ticket is created. Your agents stay informed without checking multiple dashboards.
🔀
Route support issues based on submitted ticket priority
Send urgent tickets to priority video channels while routing standard queries to your regular support queue. Conditional workflows handle your routing rules automatically.
🔄
Keep helpdesk tickets and video rooms synchronized
When support agents update a ticket in Zendesk, automatically modify the corresponding Daily.co room details so your team always references current information.
🔍
Search and update existing customer records
Look up existing Zendesk organizations and users before creating new records. Prevent duplicate entries and maintain a clean support database effortlessly.
✅
Clean up active rooms when support tickets close
Automatically delete temporary Daily.co rooms the moment a Zendesk ticket is solved. Maintain workspace security and prevent clutter without manual audits.
🔗
Extend your support flow to project management tools
Connect Daily.co and Zendesk with Jira Software Cloud to create engineering issues automatically. Give your developers direct visibility into customer video calls.
And much more...
Who is Daily.co + Zendesk integration for?
Support teams, customer success managers, and technical leads eliminate manual ticket creation and video room setup by automating their daily workflows.
Support Operations Managers
Customer Success Leads
Client Services Directors
Helpdesk Team Leads
Technical Support Engineers
Quality Assurance Supervisors
📈
Support Operations Managers
You're reviewing daily support metrics across separate systems, but your ticketing reports only update when agents manually log video calls, so your resolution times are always skewed — automating both apps means every Daily.co room instantly generates a Zendesk ticket and your performance dashboards stay current.
⚡
Customer Success Leads
You need to jump on video calls immediately when critical client issues arise, but finding out about urgent tickets too late delays your response — connecting these apps means every high-priority Zendesk ticket provisions a Daily.co room instantly and your team connects without delay.
🤝
Client Services Directors
You answer to enterprise clients who demand transparent records of all support interactions and video consultations, but manual logging creates frustrating gaps — with this integration, every call recording and ticket update syncs automatically and your client reporting is always flawless.
🔄
Helpdesk Team Leads
The volume of daily customer calls is too high for your agents to keep up with manual ticket creation and room provisioning, leading to missed follow-ups — this integration means every Daily.co session opens a Zendesk ticket automatically and your queue stays completely organized.
🛠️
Technical Support Engineers
You depend on support agents to hand over complete customer details before you can investigate a bug, but incomplete notes slow down debugging — automating both apps means every ticket carries exact Daily.co room data right into your workflow so you can start troubleshooting immediately.
📋
Quality Assurance Supervisors
You need a reliable history of customer calls for agent training and compliance audits, but finding missing recording links in chat logs wastes valuable hours — integrating these apps means every Daily.co recording attaches to its Zendesk ticket automatically and your audit trail is always complete.
Did you know?
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Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
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Frequently Asked Questions
How do I connect Daily.co to Zendesk?
You can connect Daily.co to Zendesk in 1 click using ready-made templates on Integrately, or ask Integrately AI to build your custom workflow. Connect your accounts, select your triggers, and start automating your video support interactions instantly.
Can I automatically create a Zendesk ticket when a new Daily.co room is opened?
Can I connect Daily.co, Zendesk, and Slack?
What is a good Zapier alternative for Daily.co and Zendesk?
How does Daily.co data transfer into Zendesk tickets?
Can I update Zendesk tickets when Daily.co rooms change?
Do I need coding skills to automate Daily.co and Zendesk?
Is the Daily.co and Zendesk integration free?
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