Google Sheets + Delighted Integration

Integrate Delighted to Google Sheets in one click, or tell Integrately AI how you want each response handled. Log customer feedback, update your records, alert your team, and track satisfaction trends automatically.

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1.
  • Google Sheets
    Spreadsheet row is created in Google Sheets
  • Google Sheets
    Spreadsheet row is created or updated in Google Sheets
  • Google Sheets
    Spreadsheet is created in Google Sheets
  • Google Sheets
    Worksheet is created in Google Sheets
  • Delighted
    New survey response is received in Delighted Instant
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2.
  • Google Sheets
    Create spreadsheet row in Google Sheets
  • Google Sheets
    Search row using column and value in Google Sheets
  • Google Sheets
    Update spreadsheet row in Google Sheets
  • Google Sheets
    Search multiple rows using column and value in Google Sheets
  • Google Sheets
    Delete spreadsheet row in Google Sheets
  • Google Sheets
    Get rows by range in Google Sheets
  • Google Sheets
    Create spreadsheet in Google Sheets
  • Google Sheets
    Search for spreadsheet in Google Sheets
  • Google Sheets
    Copy worksheet in Google Sheets
  • Google Sheets
    Create worksheet in Google Sheets
  • Google Sheets
    Create spreadsheet row(Line Item Support) in Google Sheets
  • Google Sheets
    Create spreadsheet column in Google Sheets
  • Delighted
    Schedule a survey in Delighted

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Ready Workflows Ready Workflows for Delighted + Google Sheets Integration

Log feedback responses, organise survey scores, keep spreadsheets updated, alert your team, and track customer happiness, all in just one click.

Most popular automationmost-popular-automations
Delighted + Google Sheets Integration

Create Google Sheets row for new Delighted response

When you receive a new Delighted response, automatically a row is created for you with the responses from Delighted in Google Sheets. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Google Sheets with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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Connect more apps to your Delighted + Google Sheets flow

Feedback collection feeds customer profiles, support tickets, team notifications, and follow-up tasks. Pick a combination and activate it in one click.

Google Sheets
Delighted
+
SlackSlack (5)
+
IntercomIntercom (4)
+
HubSpotHubSpot (4)
+
ShopifyShopify (4)
+
GmailGmail (4)
+
AsanaAsana (4)
D
G
S
Log every new Delighted survey response in Google Sheets, and notify your support channel in Slack
New survey responses land in Google Sheets instantly while your support channel hears about them in Slack, so customer feedback is never missed.
D
G
S
When a low Delighted survey score is received, update the Google Sheets record and alert your escalation channel in Slack
Detractor responses update your tracking sheet and trigger an instant Slack alert, allowing your team to step in before churn happens.
D
G
S
If a Delighted response is a promoter score, log it in Google Sheets and celebrate the win in Slack
High survey scores update your customer spreadsheet and post a celebration in Slack, keeping morale high across your team.
D
G
S
Use Claude to analyse every Delighted survey comment, log the insights in Google Sheets, and brief your team in Slack
Claude summarises customer feedback themes before they reach Google Sheets and Slack, giving your team actionable insights instantly.
D
G
A
S
Turn every Delighted survey response into a Google Sheets row, create an Asana follow-up task, and announce it in Slack
Survey responses populate your spreadsheet, spin up an Asana task for review, and notify your team in Slack in one smooth pipeline.

Supported triggers and actions for Google Sheets and Delighted

Mix and match to build the exact automation you need

Google Sheets
Google Sheets Triggers & Actions
Spreadsheet row is created in Google Sheets
Triggers the automation when a spreadsheet row is created
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Spreadsheet row is created or updated in Google Sheets
Triggers the automation when a spreadsheet row is created or updated
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Spreadsheet is created in Google Sheets
Triggers the automation when a spreadsheet is created
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Worksheet is created in Google Sheets
Triggers the automation when a new worksheet is created
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Create spreadsheet row in Google Sheets
Adds a new row to a spreadsheet
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Search row using column and value in Google Sheets
Locates and retrieves rows based on a particular column and value parameter
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Update spreadsheet row in Google Sheets
Updates a row in a spreadsheet with new data
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Search multiple rows using column and value in Google Sheets
Searches for multiple rows using a column and value
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Delete spreadsheet row in Google Sheets
Deletes a row from a spreadsheet
Try it →
Get rows by range in Google Sheets
Retrieves rows within a particular range from a given data source
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Create spreadsheet in Google Sheets
Creates a new spreadsheet
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Search for spreadsheet in Google Sheets
Searches for a spreadsheet
Try it →
Copy worksheet in Google Sheets
Duplicate a worksheet within the same spreadsheet
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Create worksheet in Google Sheets
Generates a new worksheet with particular details
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Create spreadsheet row(Line Item Support) in Google Sheets
Adds a new row to a spreadsheet with line item support
Try it →
Create spreadsheet column in Google Sheets
Adds a new column to a spreadsheet
Try it →
Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
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Schedule a survey in Delighted
Schedules a survey
Try it →

What can you automate with Delighted + Google Sheets?

Streamline your customer feedback workflows by connecting survey responses directly to your spreadsheets and team tools.

What you can automate?
📝
Log every survey response in Google Sheets instantly
Capture incoming customer feedback the moment a survey is completed in Delighted and save every score and comment directly into Google Sheets without manual data entry.
📋
Capture every submitted feedback field and rating
Map all available Delighted survey answers into separate Google Sheets columns instead of just basic names, making your spreadsheet a robust resource for review and analysis.
🔔
Alert your team as soon as feedback arrives
Trigger instant notifications in Slack or email whenever new survey responses are logged in Google Sheets so your support and success teams can react immediately.
🔀
Route responses based on survey scores and sentiment
Send high promoter scores to celebration channels while automatically creating high-priority follow-up tasks for low detractor ratings.
🔄
Keep your tracking spreadsheets up to date
Automatically update existing Google Sheets rows when customer survey data or satisfaction scores change over time across different interactions.
🔍
Search and update records to prevent duplicate entries
Look up existing customer rows in Google Sheets by column value before adding new feedback, ensuring your spreadsheet stays clean and organized.
✅
Handle later status changes and follow-up tasks
Update Google Sheets records and close out follow-up tasks once customer satisfaction issues have been successfully resolved by your team.
💬
Extend your feedback pipeline to Slack and other tools
Connect Delighted and Google Sheets to Slack to broadcast customer survey summaries and keep your entire organisation informed in real time.
And much more...

Who is Delighted + Google Sheets integration for?

Customer success managers, product teams, and business owners who need immediate visibility into customer feedback without manual data entry benefit from this integration.

Customer experience leads
Customer experience leads
Customer support managers
Customer support managers
Account managers
Account managers
Operations coordinators
Operations coordinators
Product success specialists
Product success specialists
Quality assurance analysts
Quality assurance analysts
📈
Customer experience leads
You're reviewing customer happiness metrics across multiple segments but your tracking sheet only updates when someone manually exports survey responses, so the satisfaction scores you're optimising against are always a few hours behind — with this integration, every new response lands in the sheet instantly and your data stays current.
🚨
Customer support managers
You need to act fast on negative feedback and dissatisfaction signals, but low scores sit unnoticed in survey inboxes until complaints escalate — this integration means every detractor response updates your sheets and alerts your team immediately so you can resolve issues before churn happens.
📊
Account managers
You answer to clients and stakeholders who want to see regular progress reports on satisfaction, but compiling survey results by hand takes hours every week — automating both apps means your reporting spreadsheet populates itself continuously with accurate customer ratings.
⚡
Operations coordinators
The volume of daily survey submissions is too high for anyone to keep up with by hand, leading to missed comments and incomplete records — connecting these apps means every submission flows into structured rows automatically without manual copy-pasting.
🤝
Product success specialists
You own the next step in analysing feature feedback and depend on someone upstream to hand over survey data, causing delays in product review cycles — with this integration, feedback data reaches your tracking sheets the moment customers hit submit.
🗂️
Quality assurance analysts
You need a reliable historical record of customer sentiment and keep finding gaps in your spreadsheets due to skipped manual entry — automating these workflows means every single survey response is logged accurately with zero missing entries.
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Why choose Integrately to automate Google Sheets + Delighted

Build and manage your Google Sheets + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Sheets + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Delighted to Google Sheets?
Frequently Asked Questions
You can connect Delighted to Google Sheets in 1 click using ready-made workflows on Integrately, or ask Integrately AI to build your custom automation. It links Delighted and Google Sheets with apps like Slack, Intercom, and HubSpot instantly.
Can I automatically log customer survey responses from Delighted into Google Sheets?
Frequently Asked Questions
Can I connect Delighted, Google Sheets, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and Google Sheets?
Frequently Asked Questions
How does Google Sheets handle new survey data from Delighted?
Frequently Asked Questions
Can I update existing spreadsheet rows in Google Sheets when Delighted receives new feedback?
Frequently Asked Questions
Do I need coding skills to automate Delighted and Google Sheets?
Frequently Asked Questions
Is the Delighted and Google Sheets integration free?
Frequently Asked Questions
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