Delighted + Iterable Integration

Integrate Delighted to Iterable in one click, or tell Integrately AI how you want each survey response handled. Track customer sentiment, create or update users in Iterable, and trigger targeted marketing campaigns automatically.

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1.
  • Delighted
    New survey response is received in Delighted Instant
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2.
  • Delighted
    Schedule a survey in Delighted
  • Iterable
    Create user in Iterable
  • Iterable
    Update user in Iterable
  • Iterable
    Track event in Iterable

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Ready Workflows Ready Workflows for Delighted + Iterable Integration

Capture survey responses, create or update users, track events, and sync feedback data, all in just one click.

Most popular automationmost-popular-automations
Delighted + Iterable Integration

Create Iterable contact for new Delighted response

Automatically creating Iterable contact for new Delighted response can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Iterable contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Iterable flow

Sync your customer feedback with CRM records, team alerts, and spreadsheets to keep everyone aligned. Pick a combination and activate it in one click.

Delighted
Iterable
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HubspotHubspot (4)
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TypeformTypeform (3)
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ShopifyShopify (3)
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ZendeskZendesk (3)
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SlackSlack (3)
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Google SheetsGoogle Sheets (3)
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Create a HubSpot contact and update your Iterable user for every new Delighted survey response
New survey responses from Delighted immediately update your Iterable user profile and create a contact in HubSpot.
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Track Delighted survey responses in Iterable and create a follow-up task in HubSpot
Capture feedback in Delighted, track the event in Iterable, and assign a task in HubSpot for your team.
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Update HubSpot contact records and Iterable users whenever a new survey response arrives in Delighted
Keep existing HubSpot contacts and Iterable users updated with the latest survey scores from Delighted.
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Use Claude to analyse Delighted feedback, update Iterable, and create a HubSpot deal note
AI analyses survey sentiment from Delighted, updates Iterable, and adds a detailed note in HubSpot.

Supported triggers and actions for Delighted and Iterable

Mix and match to build the exact automation you need

Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
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Schedule a survey in Delighted
Schedules a survey
Try it →
Iterable
Iterable Triggers & Actions
No trigger is available
Create user in Iterable
Creates a new user account
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Update user in Iterable
Updates user information
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Track event in Iterable
Record and monitor the progress of an event
Try it →

What can you automate with Delighted + Iterable?

Streamline your customer feedback collection and marketing user management with powerful automated workflows.

What you can automate?
🔄
Sync survey responses directly to user profiles
Automatically update user records in Iterable the moment a new customer feedback survey response is received in Delighted. Keep your marketing segments accurate and up to date.
📋
Capture every submitted feedback field
Map all available survey answers and comments into separate database columns or CRM fields instead of just basic contact info. Make your feedback data fully searchable.
🔔
Notify your team as soon as feedback arrives
Send instant channel messages or alerts in Slack whenever a new customer survey response is submitted, ensuring fast internal awareness of sentiment.
🔀
Route users based on submitted survey scores
Perform different actions depending on whether a customer submits a high rating or a low score, directing them to appropriate marketing campaigns or support queues.
🔄
Keep customer records continuously updated
Ensure ongoing customer satisfaction changes are reflected immediately across all connected marketing and CRM platforms without manual intervention.
👥
Create or update users without duplicates
Check for existing user records in Iterable before processing incoming survey feedback, preventing duplicate profiles and keeping data clean.
⚙️
Handle follow-up tasks for completed surveys
Automatically trigger follow-up operations, support tickets, or task assignments once customer feedback has been processed through your pipeline.
💬
Extend your feedback workflows to Slack
Broadcast key customer satisfaction events and survey summaries directly to internal team channels to keep stakeholders informed.
And much more...

Who is Delighted + Iterable integration for?

Customer success, marketing, and operations teams eliminate manual data entry and keep user profiles synchronised across Delighted and Iterable.

Performance marketers
Performance marketers
Customer success leads
Customer success leads
Account managers
Account managers
Growth operations teams
Growth operations teams
CRM administrators
CRM administrators
Data analysts
Data analysts
📈
Performance marketers
You're running retention campaigns across multiple segments but your user lists only update when someone manually exports survey responses, so the score counts you're optimising against are always a few hours behind — with this integration, every new response updates your Iterable profile instantly and your data stays current.
⚡
Customer success leads
You need to act fast when critical feedback arrives, but you find out about low satisfaction scores hours too late because feedback data sits trapped in survey tools — with this integration, every low survey score triggers immediate team alerts and user updates so you can resolve issues quickly.
🤝
Account managers
You answer to clients who want to see regular progress reports on satisfaction metrics, but assembling feedback summaries by hand wastes valuable hours every week — with this integration, every survey response populates your tracking spreadsheets and CRM records automatically.
📊
Growth operations teams
The volume of customer survey responses is too high for anyone to keep up with by hand, leading to outdated user segments and missed marketing triggers — with this integration, high-volume survey data flows straight into Iterable without manual bottlenecks.
🔄
CRM administrators
You own the next step in customer engagement and depend on someone upstream to hand over survey data, resulting in delayed follow-up sequences — with this integration, customer feedback flows seamlessly from Delighted into your CRM and marketing tools.
🗂️
Data analysts
You need a reliable customer feedback history for reporting, but you keep finding gaps caused by missed manual data exports between survey tools and marketing platforms — with this integration, every response is logged accurately and consistently.
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Why choose Integrately to automate Delighted + Iterable

Build and manage your Delighted + Iterable automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Delighted + Iterable with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Delighted to Iterable?
Frequently Asked Questions
You can connect Delighted to Iterable instantly using 1-click automation setup or Integrately AI. With 42,000+ active users and 1,500+ integrations including Hubspot, Typeform, Shopify, Zendesk, Slack, and Google Sheets, setting up your feedback workflows is fast and reliable.
How can I automatically sync survey responses from Delighted to Iterable user profiles?
Frequently Asked Questions
Can I connect Delighted, Iterable, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and Iterable?
Frequently Asked Questions
How does Delighted handle survey response data during integration?
Frequently Asked Questions
How are Iterable user profiles updated through this integration?
Frequently Asked Questions
Can I automate workflows between Delighted and Iterable without coding?
Frequently Asked Questions
Is the Delighted and Iterable integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

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You Can Also Connect Delighted or Iterable With 1500+ Other Apps

Delighted
Popular Delighted Integrations
Connect Delighted with survey and CRM tools to capture feedback and sync customer sentiment.
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Iterable
Popular Iterable Integrations
Sync Iterable with marketing and analytics platforms to deliver personalized growth campaigns.
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