Microsoft Office 365 + Delighted Integration

Integrate Delighted to Microsoft Office 365 in one click, or tell Integrately AI how you want each survey response handled. Send emails, update contacts, create calendar events, and notify your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • Delighted
    New survey response is received in Delighted Instant
Arrow Right
2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365
  • Delighted
    Schedule a survey in Delighted

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Ready Workflows Ready Workflows for Delighted + Microsoft Office 365 Integration

Capture survey feedback, send emails, update contacts, schedule events, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Delighted + Microsoft Office 365 Integration

Create Microsoft Office 365 event for new Delighted response

Any business that relies on online forms to collect customer data knows how important it is to have an efficient way to manage responses. Without a system in place, it can be all too easy for new responses to get lost in the shuffle. Integrately's Delighted - Microsoft Office 365 integration provides a simple solution by automatically creating Microsoft Office 365 events for each new Delighted response submission.

This integration ensures that every response is followed up in a timely manner, and no leads are left behind. In addition, this integration makes it easy to track which team member is responsible for each follow-up, making it easy to hold everyone accountable.

As a result, this Delighted - Microsoft Office 365 integration can help any business streamline its follow-up process and close more deals.
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Delighted + Microsoft Office 365 Integration

Create Microsoft Office 365 contact for new Delighted response

When someone completes your Delighted, a new contact is automatically created in your Microsoft Office 365. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Delighted is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Delighted - Microsoft Office 365 integration set up makes it easy to manage your customer relationships and grow your business.
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Delighted + Microsoft Office 365 Integration

Send Microsoft Office 365 message for new Delighted response

When you receive a new Delighted response, you can automatically send a Microsoft Office 365 message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Microsoft Office 365 message today. Your future self will thank you.
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Connect more apps to your Delighted + Microsoft Office 365 flow

Sync survey feedback to CRMs, alert your team in messaging tools, log tasks, and trigger follow-up emails instantly. Pick a combination and activate it in one click.

Microsoft Office 365
Delighted
+
SalesforceSalesforce (4)
+
HubSpotHubSpot (4)
+
SlackSlack (4)
+
ZendeskZendesk (4)
+
AsanaAsana (4)
+
MailchimpMailchimp (4)
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Create a Salesforce contact when a new survey response is received in Delighted, and send a notification email in Microsoft Office 365
New Delighted survey responses create Salesforce contacts immediately while Microsoft Office 365 emails your team, keeping your CRM updated without manual entry.
S
D
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When a Salesforce contact is created, schedule a survey in Delighted and draft a follow-up email in Microsoft Office 365
New Salesforce contacts automatically trigger Delighted surveys and Microsoft Office 365 draft emails, streamlining your onboarding pipeline.
D
S
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If a new Delighted survey response has positive sentiment, update the Salesforce contact and send a congratulatory email in Microsoft Office 365
Positive Delighted feedback updates Salesforce contact records and sends personalised Microsoft Office 365 emails to maintain client relationships.
D
S
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Use Claude to evaluate Delighted feedback, update the Salesforce record, and notify your support team via Microsoft Office 365 email
Claude analyses Delighted survey comments before Salesforce updates contact records and Microsoft Office 365 notifies your team.

Supported triggers and actions for Microsoft Office 365 and Delighted

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
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Schedule a survey in Delighted
Schedules a survey
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What can you automate with Delighted + Microsoft Office 365?

Connect customer happiness tracking with your daily email workflows to streamline feedback and team communication.

What you can automate?
📬
Send Microsoft Office 365 emails from survey responses
Trigger automated Microsoft Office 365 emails the moment a new survey response is received in Delighted. Keep your communication timely and consistent without manual sending.
📋
Capture every submitted feedback field accurately
Map all survey response details and ratings into your Microsoft Office 365 contacts and emails. Ensure no comment or score gets lost in translation.
Alert your team the second feedback arrives
Send instant email notifications through Microsoft Office 365 whenever a customer submits feedback in Delighted. Empower your team to act on insights immediately.
🔀
Route emails based on survey scores
Send different Microsoft Office 365 email templates depending on whether the customer submitted positive feedback or a critical rating.
🔄
Keep Microsoft Office 365 contacts up to date
Automatically update contact records in Microsoft Office 365 whenever new survey responses or contact updates occur in Delighted.
👥
Create or update contacts without duplicates
Search existing Microsoft Office 365 contacts before creating new ones, preventing duplicate entries when repeat customers submit surveys.
📅
Trigger surveys after calendar events end
Schedule Delighted surveys automatically when Microsoft Office 365 calendar events finish. Measure meeting effectiveness effortlessly.
🔗
Extend feedback flows to your favorite CRM
Connect Delighted and Microsoft Office 365 with HubSpot or Salesforce to sync customer feedback across your entire software stack.
And much more...

Who is Delighted + Microsoft Office 365 integration for?

Customer experience professionals, account managers, and support teams rely on this integration to automate feedback collection and email communication without manual effort.

Customer success managers
Customer success managers
Support leads
Support leads
Account executives
Account executives
Operations directors
Operations directors
Sales representatives
Sales representatives
Product analysts
Product analysts
📈
Customer success managers
You're reviewing survey responses in Delighted but your email follow-ups only go out when someone manually checks the dashboard, so customer satisfaction scores are always waiting for attention — with this integration, every new survey response triggers instant Microsoft Office 365 emails and your communication stays proactive.
🎧
Support leads
You're tracking customer feedback in Delighted but missing critical low score alerts until hours later, so resolution times start slipping — this integration means every critical survey response triggers immediate Microsoft Office 365 notifications and your team responds instantly.
💼
Account executives
You're managing client accounts in Microsoft Office 365 but manual survey scheduling creates gaps in your relationship tracking, so client check-ins get missed — connecting these apps means every calendar event updates your schedule and triggers timely Delighted feedback requests.
Operations directors
You're handling high volumes of survey responses in Delighted but manual data transfer causes bottlenecks across your team, so records remain incomplete — automating both apps means every survey response updates your systems instantly and operational efficiency improves.
🎯
Sales representatives
You're depending on upstream teams to hand over survey insights before you can follow up with leads, so important touchpoints get delayed — automating both apps means every survey response reaches your inbox instantly and your sales pipeline moves faster.
📊
Product analysts
You're collecting customer sentiment in Delighted but historical data records keep showing gaps due to manual export errors, so reporting remains inaccurate — connecting these apps means every response is logged reliably and your analytics stay complete.
Our team

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Why choose Integrately to automate Microsoft Office 365 + Delighted

Build and manage your Microsoft Office 365 + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Automation is ready
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Frequently Asked Questions

How do I connect Delighted to Microsoft Office 365?
Frequently Asked Questions
You can connect Delighted to Microsoft Office 365 in 1 click using ready workflows on Integrately. Select a template, connect your accounts, and start automating survey response emails with HubSpot, Slack, and Zendesk. Use Integrately AI to customise your flow instantly.
Can I automatically send Microsoft Office 365 emails when a Delighted survey response is received?
Frequently Asked Questions
Can I connect Delighted, Microsoft Office 365, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and Microsoft Office 365?
Frequently Asked Questions
How does Delighted data trigger Microsoft Office 365 actions?
Frequently Asked Questions
Can Microsoft Office 365 calendar events schedule Delighted surveys?
Frequently Asked Questions
How do I automate Delighted and Microsoft Office 365 without coding?
Frequently Asked Questions
Is the Delighted and Microsoft Office 365 integration free?
Frequently Asked Questions
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You Can Also Connect Delighted or Microsoft Office 365 With 1500+ Other Apps

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Microsoft Office 365
Popular Microsoft Office 365 Integrations
Sync Microsoft Office 365 with project management, communication, and CRM platforms to keep team operations connected.