Delighted + Slack Integration

Q: Can I automatically send customer feedback survey responses from Delighted to a Slack channel?

You can automatically send customer survey responses from Delighted to a Slack channel using 1-click automations on Integrately. There are ready templates available, or you can build custom flows with Integrately AI.

Q: Can I connect Delighted, Slack, and HubSpot?

You can connect Delighted, Slack, and HubSpot in a single multi-step automation workflow. Survey responses received in Delighted can create HubSpot contacts and post notifications in Slack, along with 1,500+ other apps.

Q: What is a good Zapier alternative for Delighted and Slack?

Integrately is a top-rated alternative for connecting Delighted and Slack, offering 20 million+ ready templates, 1-click setup, 24/5 live chat support, and built-in AI assistance at a fraction of the cost.

Q: How does Delighted handle survey scores and ratings in automations?

Delighted captures customer survey responses and ratings after interactions, passing score data directly into your automation triggers. There's a ready template available to route scores instantly — start from the Delighted and Slack integration.

Q: Can I filter Slack notifications based on Delighted survey scores?

You can filter Slack notifications based on Delighted scores by adding conditional steps to your automation. Negative reviews can route to support channels while positive scores go to sales.

Q: Do I need coding skills to automate Delighted and Slack?

No coding skills are required to connect Delighted and Slack. You can start with pre-built automation templates or use Integrately AI to create your exact workflow in seconds.

Q: Is the Delighted and Slack integration free?

The Delighted and Slack integration includes a free forever plan on Integrately. You can get started with ready-made workflows at no cost.

Integrate Delighted to Slack in one click, or tell Integrately AI how you want each survey response handled. Post channel notifications, alert your team, and track feedback responses automatically.

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New survey response is received in Delighted Instant
Message is posted on private channel in Slack
Group message is received in Slack
Direct message is received in Slack
Reaction is added in Slack
Channel is created in Slack
Custom emoji is added in Slack
User is created in Slack
File is created in Slack

Schedule a survey in Delighted
Search user in Slack
Get thread messages in Slack
Send channel message in Slack
Send direct message in Slack
Send private channel message in Slack
Reply to channel message in Slack
Search message in Slack
Invite user to channel in Slack
Search user by email in Slack
Update profile in Slack
Create channel in Slack
Set channel topic in Slack
Get user by id in Slack
Set status in Slack
Get Message Permalink in Slack
Add reminder in Slack

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Ready Workflows for Delighted + Slack Integration

Capture survey responses, notify your team, route feedback, and keep stakeholders updated, all in just one click.

Send Slack message for new Delighted response

When you receive a new Delighted response, you can automatically send a Slack message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Slack message today. Your future self will thank you.

Activate

Send Slack message for new Delighted response

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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Slack flow

Sync customer feedback to your CRM, track action items in project tools, and keep team sheets updated. Pick a combination and activate it in one click.

HubSpot (8)

Salesforce (8)

Zendesk (8)

Jira Software Cloud (8)

Asana (8)

Google Sheets (8)

Create a HubSpot contact for every new survey response in Delighted, and notify your team on Slack

New Delighted survey responses immediately create HubSpot contacts and alert your team in Slack, eliminating manual data entry.

Create a HubSpot support ticket from every negative Delighted survey response, and alert your support team in Slack

Low customer satisfaction scores automatically generate HubSpot support tickets and notify your support channel in Slack.

When a HubSpot deal moves to closed won after a Delighted survey, update your tracking and post the update in Slack

Deal status changes in HubSpot trigger updates and team notifications in Slack, keeping revenue visibility high.

Create a HubSpot task for every low-scoring Delighted survey response, and notify your team in Slack

Unfavourable survey reviews automatically generate follow-up tasks in HubSpot and notify your team in Slack.

If a new Delighted survey response gives a promoter score, create a priority HubSpot contact and alert your sales channel in Slack

Promoter feedback automatically creates priority contacts in HubSpot and posts immediate alerts to Slack.

When a HubSpot ticket created from a Delighted response is closed, update your records and post the resolution in Slack

Resolved support tickets update your HubSpot tracking and broadcast success messages in Slack automatically.

Use Claude to analyse every new Delighted survey response sentiment, create a HubSpot note with the summary, and notify your team in Slack

Claude analyses survey feedback sentiment, logs a summary in HubSpot, and alerts your team in Slack.

Create a HubSpot contact from every new Delighted survey response, create a tracking task in Asana, and notify your team in Slack

Survey responses populate HubSpot contacts, generate Asana tracking tasks, and notify your team in Slack.

Create a Salesforce lead for every new survey response in Delighted, and notify your team on Slack

New survey responses instantly create Salesforce leads and alert your sales team in Slack.

Create a Salesforce support case from every low-scoring Delighted survey response, and alert your support channel in Slack

Low satisfaction scores automatically generate Salesforce support cases and notify your support team in Slack.

When a Salesforce lead status changes after a Delighted survey, update your tracking and post the move in Slack

Lead status updates in Salesforce trigger record refreshes and broadcast announcements in Slack.

Create a Salesforce task for every negative Delighted survey response review, and notify your team in Slack

Negative feedback triggers follow-up tasks in Salesforce and alerts your team in Slack.

If a Delighted survey response indicates enterprise tier, create a Salesforce account and alert your sales channel in Slack

Enterprise survey feedback automatically creates Salesforce accounts and alerts your sales channel in Slack.

When a Salesforce opportunity closes after feedback, update your records and post the win in Slack

Closed opportunities in Salesforce trigger record updates and celebration messages in Slack.

Use ChatGPT to summarise every new Delighted survey response, create a Salesforce note, and post the brief in Slack

ChatGPT generates feedback summaries, logs Salesforce notes, and posts briefs in Slack.

Create a Salesforce contact from every new Delighted survey response, add a row in Google Sheets, and notify your team in Slack

Survey responses create Salesforce contacts, update Google Sheets logs, and notify your team in Slack.

Create a Zendesk ticket for every low-scoring survey response in Delighted, and notify your support team in Slack

Low Delighted scores automatically generate Zendesk tickets and alert your support team in Slack.

Create a Zendesk user profile from every positive Delighted survey response, and alert your team in Slack

Positive survey responses create Zendesk user profiles and notify your team in Slack.

When a Zendesk ticket created from Delighted feedback changes status, update your tracking and post the change in Slack

Ticket status updates in Zendesk trigger record refreshes and broadcast notifications in Slack.

Create a Zendesk follow-up task for every Delighted survey response comment, and notify your support channel in Slack

Survey comments automatically create Zendesk follow-up tasks and notify your support channel in Slack.

If a Delighted survey response flags an urgent issue, create a high-priority Zendesk ticket and alert your support lead in Slack

Urgent survey feedback creates high-priority Zendesk tickets and alerts support leads in Slack.

When a Zendesk ticket from a Delighted response is solved, log the resolution and post it in Slack

Solved support tickets log resolution data in Zendesk and post completion notices in Slack.

Use Claude to categorise every new Delighted survey response, create a Zendesk ticket with the tag, and alert your team in Slack

Claude categorises survey feedback, creates tagged Zendesk tickets, and alerts your team in Slack.

Create a Zendesk ticket from every Delighted survey response, log the details in Google Sheets, and notify your team in Slack

Survey responses create Zendesk tickets, update Google Sheets logs, and notify your team in Slack.

Create a Jira issue for every bug report in a Delighted survey response, and notify your engineering team in Slack

Bug reports in survey responses automatically create Jira issues and notify your engineering team in Slack.

Create a Jira task from every feature request in a Delighted survey response, and alert your product team in Slack

Feature requests in survey feedback automatically create Jira tasks and alert your product team in Slack.

When a Jira issue linked to Delighted feedback changes status, update your tracking and post the move in Slack

Jira issue status updates trigger record refreshes and broadcast announcements in Slack.

Create a Jira subtask for every negative Delighted survey response review, and notify your team in Slack

Negative survey reviews automatically create Jira subtasks and notify your team in Slack.

If a Delighted survey response indicates a critical bug, create a high-priority Jira issue and alert your tech lead in Slack

Critical bug survey feedback creates high-priority Jira issues and alerts tech leads in Slack.

When a Jira issue from a Delighted response is resolved, update your records and post the completion in Slack

Resolved Jira issues update your tracking records and post completion notices in Slack.

Use Gemini to summarise every Delighted feedback comment, create a Jira issue description, and post the brief in Slack

Gemini summarises feedback comments, creates Jira issue descriptions, and posts briefs in Slack.

Create a Jira issue from every Delighted survey response, create a tracking card in Asana, and notify your team in Slack

Survey responses create Jira issues, update Asana tracking cards, and notify your team in Slack.

Create an Asana task for every new survey response in Delighted, and notify your team on Slack

New Delighted survey responses automatically create Asana tasks and notify your team in Slack.

Create an Asana project from every high-value Delighted survey response, and alert your team in Slack

High-value survey responses automatically create Asana projects and alert your team in Slack.

When an Asana task linked to Delighted feedback moves to complete, update your records and post the update in Slack

Asana task completion updates your records and broadcasts completion notices in Slack.

Create an Asana subtask for every Delighted survey response comment, and notify your team in Slack

Survey comments automatically create Asana subtasks and notify your team in Slack.

If a Delighted survey response requests urgent follow-up, create a high-priority Asana task and alert your operations channel in Slack

Urgent survey feedback creates high-priority Asana tasks and alerts operations channels in Slack.

When an Asana task from a Delighted response is marked done, log the completion and post it in Slack

Completed Asana tasks log completion records and post notices in Slack automatically.

Use Perplexity to analyse every Delighted survey response, create an Asana task with insights, and post the summary in Slack

Perplexity analyses survey responses, creates Asana tasks with insights, and posts summaries in Slack.

Create an Asana task from every Delighted survey response, add a row in Google Sheets, and notify your team in Slack

Survey responses create Asana tasks, update Google Sheets logs, and notify your team in Slack.

Add every new survey response from Delighted to your Google Sheets tracker, and notify your team on Slack

New survey responses instantly populate Google Sheets trackers and alert your team in Slack.

Log every low-scoring Delighted survey response in your Google Sheets escalation log, and alert your support team in Slack

Low Delighted scores automatically populate Google Sheets escalation logs and alert support teams in Slack.

When a survey response in your Google Sheets tracker is updated, log the change and post the update in Slack

Spreadsheet tracker updates trigger record refreshes and broadcast announcements in Slack.

Create a follow-up row in Google Sheets for every Delighted survey response comment, and notify your team in Slack

Survey response comments automatically create Google Sheets follow-up rows and notify your team in Slack.

If a Delighted survey response score is above nine, log it in your Google Sheets VIP tab and alert your sales channel in Slack

High survey scores automatically populate Google Sheets VIP tabs and alert sales channels in Slack.

When a customer review row in Google Sheets is archived, update your tracking and post the notice in Slack

Archived review rows in Google Sheets trigger record updates and post notices in Slack.

Use ChatGPT to summarise every new Delighted survey response, log the summary in Google Sheets, and post the brief in Slack

ChatGPT summarises survey responses, logs summaries in Google Sheets, and posts briefs in Slack.

Add every new Delighted survey response to Google Sheets, create a contact in HubSpot, and notify your team in Slack

Survey responses populate Google Sheets, create HubSpot contacts, and notify your team in Slack.

Supported triggers and actions for Delighted and Slack

Mix and match to build the exact automation you need

Delighted Triggers & Actions

Instant

New survey response is received in Delighted

Triggers the automation when a new survey response is received

Try it →

Slack Triggers & Actions

Message is posted on private channel in Slack

Triggers the automation when a message is posted on a private channel

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Group message is received in Slack

Triggers the automation when a group message is received

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Direct message is received in Slack

Triggers the automation when a direct message is received

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Reaction is added in Slack

Triggers the automation when someone reacts to any message

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Channel is created in Slack

Triggers the automation when a new channel is created

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Custom emoji is added in Slack

Triggers the automation when a custom emoji is added

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User is created in Slack

Triggers the automation when a new user is created

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File is created in Slack

Triggers the automation when a particular action in the workflow fails

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What can you automate with Delighted + Slack?

Streamline your customer feedback loops by connecting Delighted survey responses directly to Slack notifications and downstream app actions.

Get Started For Free

🚀

Instantly broadcast new survey responses to Slack

Trigger instant channel notifications in Slack the moment a new survey response is received in Delighted. Keep your entire team informed about customer sentiment without manual checks.

📋

Capture every submitted feedback field automatically

Map all survey answers, ratings, and comments directly into your destination app instead of just basic contact info. Your records become a comprehensive source for review.

🔔

Alert the right team member immediately

Direct negative reviews to your support channel and positive scores to your sales team in Slack. Ensure the right person handles every customer response without delay.

🔀

Route responses based on customer score

Execute different workflows depending on whether a survey score is a promoter or a detractor. Send high scores to sales and low scores to support automatically.

🔄

Keep your tracking sheets updated in real time

Automatically append new survey rows or update existing records in your spreadsheet trackers. Eliminate manual data entry and maintain accurate feedback logs.

🔍

Add or update records without creating duplicates

Search existing contacts and tickets before creating new ones. Keep your database clean and avoid cluttering your CRM with duplicate survey entries.

🏷️

Handle later status changes and ticket resolutions

Trigger follow-up actions when support tickets or tasks created from feedback are marked resolved. Keep your historical tracking accurate and complete.

🔗

Extend your feedback flow to HubSpot

Connect Delighted and Slack with HubSpot to create contacts, log notes, and manage customer pipelines directly from survey responses in a single multi-step automation.

And much more...

Who is Delighted + Slack integration for?

Customer success teams, product managers, and operations leaders use this integration to route feedback instantly, eliminate manual copying, and keep teams aligned on satisfaction scores.

Performance and Analytics Leads

Customer Support Managers

Account Managers

Customer Success Operations

Sales Representatives

Operations Directors

📈

Performance and Analytics Leads

You're reviewing customer survey scores across multiple channels but your tracking sheet only updates when someone manually exports responses, so the satisfaction metrics you're optimising against are always a few hours behind — with this integration, every new survey response lands in your sheet instantly and your data stays current.

⚡

Customer Support Managers

You need to act fast on negative customer feedback, and you find out about low ratings too late to salvage the relationship — automating both apps means every low-scoring survey response generates a support ticket immediately and alerts your team in Slack so you can intervene before churn occurs.

🤝

Account Managers

You answer to key clients and outside stakeholders who want to see consistent progress on their feedback and requests — connecting these apps means every survey response and follow-up task updates your tracking sheet automatically and keeps everyone fully informed without manual reporting.

🌊

Customer Success Operations

The volume of incoming survey feedback is too high for anyone to keep up with by hand, leading to missed comments and ignored follow-ups — this integration means every response is processed, categorised, and routed to the correct channel without requiring manual data entry from your team.

🔗

Sales Representatives

You own the next step in client engagement and depend on someone upstream to hand over customer satisfaction data before you can reach out — automating both apps means every promoter score creates a CRM contact and alerts your sales channel instantly so you can capitalise on positive sentiment.

🗂️

Operations Directors

You need a reliable historical record of customer feedback and keep finding gaps where responses were missed during manual entry — with this integration, every survey submission is logged accurately across your tools and your operational history remains complete and audit-ready.

Try This Integration – No Code Needed

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Delighted + Slack

Build and manage your Delighted + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect Delighted + Slack with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

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Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.

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Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.

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Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

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Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

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How to easily integrate Slack - Top 17 Slack integrations you need in 2025

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Frequently Asked Questions

How do I connect Delighted to Slack?

Connecting Delighted to Slack is simple and takes just 1 click with Integrately. You can use ready-made workflow templates or ask Integrately AI to build the integration and map the fields for your team.

Can I automatically send customer feedback survey responses from Delighted to a Slack channel?

Can I connect Delighted, Slack, and HubSpot?

What is a good Zapier alternative for Delighted and Slack?

How does Delighted handle survey scores and ratings in automations?

Can I filter Slack notifications based on Delighted survey scores?

Do I need coding skills to automate Delighted and Slack?

Is the Delighted and Slack integration free?

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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Delighted or Slack With 1500+ Other Apps

Popular Delighted Integrations

Connect Delighted to CRMs, survey platforms, and analytics tools to capture and analyse customer feedback across your stack.

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Delighted Integrations

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Popular Slack Integrations

Sync Slack with project management, communication, and development tools to keep team workflows connected and responsive.

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Slack Integrations

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Delighted + Slack Integration

Integrate Delighted to Slack in one click, or tell Integrately AI how you want each survey response handled. Post channel notifications, alert your team, and track feedback responses automatically.

Trusted by experts at...

Ready Workflows for Delighted + Slack Integration

Capture survey responses, notify your team, route feedback, and keep stakeholders updated, all in just one click.

Send Slack message for new Delighted response

Send Slack message for new Delighted response

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Slack flow

Sync customer feedback to your CRM, track action items in project tools, and keep team sheets updated. Pick a combination and activate it in one click.

Supported triggers and actions for Delighted and Slack

Mix and match to build the exact automation you need

What can you automate with Delighted + Slack?

Streamline your customer feedback loops by connecting Delighted survey responses directly to Slack notifications and downstream app actions.

Who is Delighted + Slack integration for?

Customer success teams, product managers, and operations leaders use this integration to route feedback instantly, eliminate manual copying, and keep teams aligned on satisfaction scores.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Delighted + Slack

Build and manage your Delighted + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Related Posts

How to easily integrate Slack - Top 17 Slack integrations you need in 2025

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Delighted or Slack With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

It's so easy a caveman could do it.

Delighted + Slack Integration

Integrate Delighted to Slack in one click, or tell Integrately AI how you want each survey response handled. Post channel notifications, alert your team, and track feedback responses automatically.

Trusted by experts at...

Ready Workflows for Delighted + Slack Integration

Capture survey responses, notify your team, route feedback, and keep stakeholders updated, all in just one click.

Send Slack message for new Delighted response

Send Slack message for new Delighted response

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Slack flow

Sync customer feedback to your CRM, track action items in project tools, and keep team sheets updated. Pick a combination and activate it in one click.

Supported triggers and actions for Delighted and Slack

Mix and match to build the exact automation you need

What can you automate with Delighted + Slack?

Streamline your customer feedback loops by connecting Delighted survey responses directly to Slack notifications and downstream app actions.

Who is Delighted + Slack integration for?

Customer success teams, product managers, and operations leaders use this integration to route feedback instantly, eliminate manual copying, and keep teams aligned on satisfaction scores.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Delighted + Slack

Build and manage your Delighted + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Related Posts

How to easily integrate Slack - Top 17 Slack integrations you need in 2025

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Delighted or Slack With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
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