Delighted + Textgun SMS Integration

Integrate Delighted to Textgun SMS in one click, or tell Integrately AI how you want each survey response handled. Trigger instant text alerts, notify your team, update customer records, and route feedback automatically.

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1.
  • Delighted
    New survey response is received in Delighted Instant
  • Textgun SMS
    Message is received in Textgun SMS
Arrow Right
2.
  • Delighted
    Schedule a survey in Delighted
  • Textgun SMS
    Send SMS message in Textgun SMS

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Ready Workflows Ready Workflows for Delighted + Textgun SMS Integration

Send text messages for new survey responses, alert your support team, update spreadsheets, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Delighted + Textgun SMS Integration

Send Textgun SMS message for new Delighted response

When you receive a new Delighted response, you can automatically send a Textgun SMS message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Textgun SMS message today. Your future self will thank you.
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Connect more apps to your Delighted + Textgun SMS flow

Capture feedback data, sync customer details across your CRM, alert your team in chat, and trigger downstream tasks. Pick a combination and activate it in one click.

Delighted
Textgun SMS
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ShopifyShopify (4)
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GmailGmail (3)
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ZendeskZendesk (3)
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StripeStripe (3)
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SlackSlack (3)
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HubSpotHubSpot (3)
D
S
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Create a Shopify customer for every new Delighted survey response, and send an SMS via Textgun SMS.
New Delighted survey responses instantly create a Shopify customer and trigger an SMS alert via Textgun SMS, eliminating manual entry.
D
S
T
Search for a Shopify customer when a Delighted survey response is received, and notify via Textgun SMS.
Look up existing Shopify customers upon receiving a Delighted response and dispatch an instant update via Textgun SMS.
D
S
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Create a Shopify order note from every Delighted survey response, and alert via Textgun SMS.
Attach survey feedback directly to Shopify orders and notify your team instantly using Textgun SMS.
D
S
T
Update Shopify customer details when a Delighted response arrives, and send an SMS update via Textgun SMS.
Keep Shopify customer profiles current based on Delighted feedback while sending an SMS confirmation.

Supported triggers and actions for Delighted and Textgun SMS

Mix and match to build the exact automation you need

Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it →
Schedule a survey in Delighted
Schedules a survey
Try it →
Textgun SMS
Textgun SMS Triggers & Actions
Message is received in Textgun SMS
Triggers the automation when a new message is received
Try it →
Send SMS message in Textgun SMS
Sends a text message to particular recipients
Try it →

What can you automate with Delighted + Textgun SMS?

Streamline customer feedback management, text notifications, and record syncing with powerful ready-made workflows.

What you can automate?
📱
Send SMS alerts for every survey response
Instantly dispatch a Textgun SMS message whenever a new survey response is received in Delighted, keeping your team informed in real time.
📋
Capture every submitted feedback field
Map survey ratings, comments, and customer metadata into your destination apps instead of only basic contact details.
🔔
Notify the right person immediately
Route feedback alerts directly to mobile numbers via text messages the moment a customer submits their response.
🔀
Trigger actions based on submitted scores
Execute different workflows depending on whether the customer score is positive or negative.
🔄
Keep customer records up to date
Automatically update customer profiles in your CRM or database with the latest satisfaction metrics.
🔍
Search and update instead of duplicates
Check if a customer record already exists in your system before creating a new entry.
⚡
Handle critical follow-up actions
Create support tickets, tasks, or follow-up notes instantly when specific response conditions are met.
🔗
Extend your workflow to Slack
Combine Delighted and Textgun SMS with Slack to broadcast survey updates directly to your team channels.
And much more...

Who is Delighted + Textgun SMS integration for?

Customer success leaders, support managers, and operations teams struggling with delayed feedback loops can instantly automate communication and customer outreach using this integration.

Customer success managers
Customer success managers
Support team leads
Support team leads
Account executives
Account executives
Operations coordinators
Operations coordinators
Product managers
Product managers
Client relations specialists
Client relations specialists
📈
Customer success managers
You're reviewing survey scores periodically but customer satisfaction data sits trapped in feedback tools until someone manually exports it, so response alerts reach you hours too late — with this integration, every new survey response triggers an instant text alert and your team stays fully aligned.
🎧
Support team leads
You need to act fast on critical feedback but support tickets only get created after manual review, so unhappy customers wait too long for assistance — automating both apps means every low score dispatches an immediate text notification and creates a tracking record instantly.
💼
Account executives
You answer to clients who expect proactive updates on account sentiment, but compiling feedback reports by hand eats into selling time — integrating these apps means survey results and customer notes flow directly into your workflow without manual copy-pasting.
⚙️
Operations coordinators
The volume of survey responses is too high for anyone to keep up with by hand, leading to missed follow-ups and unassigned tasks — connecting these apps means every interaction automatically triggers the correct notification and record update.
📊
Product managers
You depend on customer feedback to guide feature development, but response data remains fragmented across isolated platforms — this integration means every piece of user sentiment is immediately routed to your core tracking tools and messaging channels.
🤝
Client relations specialists
You need a reliable history of customer sentiment and keep finding gaps in your communication logs due to manual oversight — automating both apps means every survey submission is accurately captured and acknowledged without exception.
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Why choose Integrately to automate Delighted + Textgun SMS

Build and manage your Delighted + Textgun SMS automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Delighted + Textgun SMS with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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Frequently Asked Questions

How do I connect Delighted to Textgun SMS?
Frequently Asked Questions
You can connect Delighted to Textgun SMS in 1 click using ready workflows on Integrately, or use Integrately AI to build your custom setup alongside apps like Shopify, Gmail, and Slack.
Can I automatically send SMS messages via Textgun SMS when a Delighted survey response is received?
Frequently Asked Questions
Can I connect Delighted, Textgun SMS, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and Textgun SMS?
Frequently Asked Questions
How are Delighted survey responses captured and processed?
Frequently Asked Questions
How does Textgun SMS handle outgoing messages in automations?
Frequently Asked Questions
Do I need coding skills to automate Delighted and Textgun SMS?
Frequently Asked Questions
Is the Delighted and Textgun SMS integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Delighted or Textgun SMS With 1500+ Other Apps

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