Delighted + Zendesk Integration

Q: Can I automatically create Zendesk tickets from new Delighted survey responses?

Every new Delighted survey response can automatically create a Zendesk ticket in 1 click. You can also start with a ready workflow or build custom routing with Integrately AI.

Q: Can I connect Delighted, Zendesk, and Slack?

All three applications work together seamlessly. A survey response in Delighted can create a ticket in Zendesk and notify your team on Slack, along with 1,500+ other apps.

Q: What is a good Zapier alternative for Delighted and Zendesk?

Most alternatives are more expensive and harder to configure. Integrately offers 20 million+ templates, 1-click setups, 24/5 live chat support, and 3x to 10x lower cost for Delighted and Zendesk integrations.

Q: How do survey responses trigger Zendesk updates?

When a new survey response is received in Delighted, it triggers actions in Zendesk automatically. You can start from a ready automation template to sync feedback.

Q: How are Zendesk user records updated with Delighted data?

Survey responses from Delighted can search or update Zendesk user records and organizations automatically. Ready automation templates handle this without manual coding.

Q: Can I automate Delighted and Zendesk without coding?

Connecting Delighted and Zendesk requires zero coding. You can use ready templates or describe your exact workflow to Integrately AI.

Q: Is the Delighted and Zendesk integration free?

The Delighted and Zendesk integration is available on a free forever plan with access to ready workflows and core automation features.

Integrate Delighted to Zendesk in one click, or tell Integrately AI how you want each survey response handled. Capture customer feedback, create tickets, alert your support team, and trigger follow-ups automatically.

Integrate For Free

Free forever.

Use premium features free for 14 days.

New survey response is received in Delighted Instant
Ticket is solved in Zendesk
Ticket is updated in Zendesk
Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk

Schedule a survey in Delighted
Get organization by id in Zendesk
Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk

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Ready Workflows for Delighted + Zendesk Integration

Capture survey feedback, create support tickets, update user records, alert your team, and trigger follow-ups, all in just one click.

Create Zendesk ticket for new Delighted response

Creating Zendesk tickets automatically for every new Delighted response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Connect more apps to your Delighted + Zendesk flow

Send feedback data straight to your CRM, log support tasks in your tracker, and alert your support channel instantly. Pick a combination and activate it in one click.

Slack (8)

Jira Software Cloud (8)

Salesforce (8)

HubSpot (8)

Linear (8)

Notion (8)

Create a Zendesk ticket for every new Delighted survey response, and notify your support channel in Slack

New Delighted survey responses immediately generate support tickets in Zendesk and notify your support channel in Slack, so your team never misses customer feedback.

When a Zendesk ticket is solved, schedule a follow-up survey in Delighted and notify your team in Slack

Solved Zendesk tickets automatically schedule a follow-up survey in Delighted and notify your team in Slack, keeping customer satisfaction tracking active.

When a Zendesk ticket is updated, check the Delighted feedback history and alert your manager in Slack

Updated Zendesk tickets review recent Delighted survey feedback and alert managers in Slack, ensuring priority issues get visibility.

Add a tag to Zendesk tickets for every new Delighted survey response and announce it in Slack

New Delighted survey responses automatically add descriptive tags to Zendesk tickets and notify your support team in Slack.

If a Delighted survey response indicates negative sentiment, create a high-priority Zendesk ticket and alert your lead in Slack

Negative Delighted survey responses instantly create high-priority Zendesk tickets and alert support leads in Slack for immediate triage.

When a Zendesk user is created, check Delighted survey history and post the summary in Slack

New Zendesk users automatically trigger a Delighted history check and post customer satisfaction stats to Slack.

Use Claude to analyse every new Delighted survey response, create a Zendesk ticket, and post the summary in Slack

Claude analyses new Delighted survey responses, creates structured Zendesk tickets, and posts executive summaries in Slack.

Turn every new Delighted survey response into a Zendesk ticket, schedule follow-up actions, and notify your team in Slack

New Delighted survey responses create Zendesk tickets, schedule follow-up tasks, and announce the workflow in Slack.

Create a Zendesk ticket from every new Delighted survey response, and log an issue in Jira Software Cloud

New Delighted survey responses create Zendesk tickets and log corresponding engineering issues in Jira Software Cloud.

When a Zendesk ticket is solved, schedule a Delighted survey and update the linked Jira Software Cloud issue

Solved Zendesk tickets schedule a Delighted survey and update the corresponding issue status in Jira Software Cloud.

When a Zendesk ticket is updated, search Jira Software Cloud for bug references and add a comment

Updated Zendesk tickets search Jira Software Cloud for related bug issues and append status comments automatically.

Create a Jira Software Cloud task for every Delighted survey response flagged for bug review

Delighted survey responses marked for bug review automatically generate engineering tasks in Jira Software Cloud and Zendesk tickets.

If a Delighted survey response reports a critical bug, create a high-priority Zendesk ticket and log an urgent issue in Jira Software Cloud

Critical bug reports in Delighted surveys trigger high-priority Zendesk tickets and urgent Jira Software Cloud issues.

When a Jira Software Cloud issue is marked done, update the matching Zendesk ticket and schedule a Delighted survey

Completed Jira Software Cloud issues update Zendesk tickets and schedule satisfaction surveys in Delighted.

Use Gemini to categorise new Delighted survey feedback, create a Zendesk ticket, and log an engineering issue in Jira Software Cloud

Gemini categorises Delighted survey feedback, creates Zendesk tickets, and logs structured issues in Jira Software Cloud.

Turn every Delighted survey response into a Zendesk ticket, log the engineering task in Jira Software Cloud, and notify your team in Slack

Delighted survey responses create Zendesk tickets, log Jira Software Cloud tasks, and broadcast updates in Slack.

Create a Zendesk ticket from every Delighted survey response and update the contact record in Salesforce

New Delighted survey responses create Zendesk support tickets and update matching contact records in Salesforce.

When a Zendesk ticket is solved, schedule a Delighted survey and log the support completion in Salesforce

Solved Zendesk tickets schedule a Delighted survey and log support interaction history in Salesforce.

When a Salesforce contact is updated, search Zendesk for active tickets and schedule a Delighted survey

Updated Salesforce contacts trigger Zendesk ticket searches and schedule Delighted satisfaction surveys.

Create a Salesforce task for account managers whenever a negative Delighted survey response creates a Zendesk ticket

Negative Delighted survey responses create Zendesk tickets and open follow-up tasks for account managers in Salesforce.

If a Delighted survey response comes from an enterprise account, create a priority Zendesk ticket and alert Salesforce

Enterprise Delighted survey responses create priority Zendesk tickets and update enterprise flags in Salesforce.

When a Salesforce account tier changes, update matching Zendesk organisations and schedule a Delighted review survey

Salesforce account tier updates modify Zendesk organisations and schedule targeted Delighted review surveys.

Use ChatGPT to summarise Delighted survey feedback, create a Zendesk ticket, and log the brief in Salesforce

ChatGPT summarises Delighted survey feedback, creates Zendesk tickets, and logs account notes in Salesforce.

Turn every Delighted survey response into a Zendesk ticket, update Salesforce contact records, and notify your team in Slack

Delighted survey responses create Zendesk tickets, update Salesforce contacts, and broadcast alerts in Slack.

Create a Zendesk ticket from every Delighted survey response and update the contact record in HubSpot

New Delighted survey responses create Zendesk support tickets and update matching contact properties in HubSpot.

When a Zendesk ticket is solved, schedule a Delighted survey and log the interaction in HubSpot

Solved Zendesk tickets schedule a Delighted survey and log support engagement notes in HubSpot.

When a HubSpot contact property changes, search Zendesk tickets and schedule a Delighted feedback survey

HubSpot contact property updates trigger Zendesk ticket searches and schedule Delighted feedback surveys.

Create a HubSpot task for customer success when a low Delighted score creates a Zendesk ticket

Low Delighted survey scores create Zendesk tickets and assign follow-up tasks in HubSpot for customer success.

If a Delighted survey response is submitted by a VIP HubSpot contact, create a priority Zendesk ticket and alert the team

VIP HubSpot contacts submitting Delighted surveys trigger priority Zendesk tickets and instant team alerts.

When a HubSpot deal is closed won, update the matching Zendesk organisation and schedule a Delighted onboarding survey

Closed won HubSpot deals update Zendesk organisations and schedule Delighted onboarding surveys.

Use Claude to evaluate Delighted survey responses, create a Zendesk ticket, and log the analysis in HubSpot

Claude evaluates Delighted survey responses, creates Zendesk tickets, and logs customer sentiment notes in HubSpot.

Turn every Delighted survey response into a Zendesk ticket, update HubSpot contact records, and notify your support channel in Slack

Delighted survey responses create Zendesk tickets, update HubSpot contacts, and broadcast notifications in Slack.

Create a Zendesk ticket from every Delighted survey response and open an issue in Linear

New Delighted survey responses create Zendesk support tickets and open corresponding engineering issues in Linear.

When a Zendesk ticket is solved, schedule a Delighted survey and update the linked Linear issue

Solved Zendesk tickets schedule a Delighted survey and update the corresponding issue status in Linear.

When a Zendesk ticket is updated, search Linear for related engineering issues and add a comment

Updated Zendesk tickets search Linear for related engineering tasks and append status comments automatically.

Create a Linear issue for every Delighted survey response tagged as a feature request

Delighted survey responses tagged as feature requests automatically create tracking issues in Linear and Zendesk tickets.

If a Delighted survey response reports a regression, create a priority Zendesk ticket and log an urgent issue in Linear

Regression feedback in Delighted surveys triggers priority Zendesk tickets and urgent Linear engineering issues.

When a Linear issue is completed, update the matching Zendesk ticket and schedule a Delighted satisfaction survey

Completed Linear issues update Zendesk support tickets and schedule follow-up satisfaction surveys in Delighted.

Use Gemini to parse new Delighted survey feedback, create a Zendesk ticket, and log an engineering task in Linear

Gemini parses Delighted survey feedback, creates Zendesk tickets, and logs structured engineering tasks in Linear.

Turn every Delighted survey response into a Zendesk ticket, log the engineering issue in Linear, and announce it in Slack

Delighted survey responses create Zendesk tickets, log Linear engineering issues, and announce updates in Slack.

Create a Zendesk ticket from every Delighted survey response and add a record to your Notion feedback database

New Delighted survey responses create Zendesk support tickets and add structured records to your Notion feedback database.

When a Zendesk ticket is solved, schedule a Delighted survey and update the matching Notion feedback record

Solved Zendesk tickets schedule a Delighted survey and update corresponding records in your Notion database.

When a Zendesk ticket is updated, search Notion documentation for matching guides and add a comment

Updated Zendesk tickets search Notion knowledge bases for matching support guides and append notes.

Create a Notion database page for every Delighted survey response containing qualitative user feedback

Delighted survey responses with qualitative feedback automatically generate Notion documentation pages and Zendesk tickets.

If a Delighted survey response contains high-value praise, create a Zendesk ticket and log a testimonial record in Notion

Positive Delighted survey responses create Zendesk tickets and log testimonial records in your Notion marketing database.

When a Notion feedback review page is published, update the matching Zendesk ticket and schedule a Delighted survey

Published Notion review pages update Zendesk support tickets and schedule follow-up satisfaction surveys in Delighted.

Use ChatGPT to summarise Delighted survey feedback, create a Zendesk ticket, and log the executive summary in Notion

ChatGPT summarises Delighted survey feedback, creates Zendesk tickets, and logs structured briefs in Notion databases.

Turn every Delighted survey response into a Zendesk ticket, log the feedback in Notion, and notify your team in Slack

Delighted survey responses create Zendesk tickets, log Notion documentation, and post broadcast alerts in Slack.

Supported triggers and actions for Delighted and Zendesk

Mix and match to build the exact automation you need

Delighted Triggers & Actions

Instant

New survey response is received in Delighted

Triggers the automation when a new survey response is received

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Zendesk Triggers & Actions

Ticket is solved in Zendesk

Triggers the automation when a ticket is solved

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Ticket is updated in Zendesk

Triggers the automation when a ticket is updated

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Ticket is created in Zendesk

Triggers the automation when a new ticket is created

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Ticket is created in view in Zendesk

Triggers the automation when a new ticket is created in a particular view

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Activity(Audit) is added for specific ticket in Zendesk

Triggers the automation when a ticket is audited

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View is created in Zendesk

Triggers the automation when a new view is created

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User is created in Zendesk

Triggers the automation when a new user is created

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Group is created in Zendesk

Triggers the automation when a new group is created

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Organization is created in Zendesk

Triggers the automation when a new organization is created

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What can you automate with Delighted + Zendesk?

Streamline your customer experience workflows by connecting Delighted survey events directly to Zendesk support operations.

Get Started For Free

🎫

Create Zendesk tickets from survey responses automatically

Convert every new Delighted survey response into a Zendesk ticket instantly, ensuring no customer feedback or support need is ever missed.

📋

Capture every feedback detail and rating

Map every rating, comment, and custom field from your Delighted surveys directly into Zendesk ticket fields for complete context.

🚨

Alert your support team immediately on key events

Notify support staff instantly whenever a low survey rating arrives, ensuring urgent issues get immediate attention.

🔀

Route tickets based on customer sentiment

Send high-priority negative feedback to senior support agents while routing positive feedback to general tracking lists.

🔄

Keep ticket records synchronized as surveys update

Update existing Zendesk tickets whenever new survey details or follow-up responses arrive from Delighted.

🛡️

Prevent duplicate records across your systems

Search existing Zendesk users and organizations before creating new ones to maintain clean customer profiles.

⏱️

Trigger follow-ups when tickets are solved

Schedule a Delighted survey automatically the moment a Zendesk support ticket is marked as solved.

💬

Connect your support workflow to Slack

Extend your Delighted and Zendesk automation to Slack to broadcast critical customer feedback directly to your team channels.

And much more...

Who is Delighted + Zendesk integration for?

Connecting Delighted and Zendesk helps customer support and success teams eliminate manual data entry, ensuring every piece of feedback immediately creates actionable support records.

Customer support managers

Customer support agents

Account managers

Support operations teams

Customer success specialists

Quality assurance leads

📈

Customer support managers

You're reviewing feedback metrics and ticket trends, but your tracking tools only update when someone manually checks records, so your satisfaction scores are always hours behind — this integration means every new survey response updates your Zendesk records instantly and your customer metrics stay current.

⚡

Customer support agents

You need to respond immediately to negative customer feedback, but notifications get buried in email inboxes until it is too late to help — with this integration, every critical survey response creates a priority ticket instantly and your team can act right away.

🤝

Account managers

You need to show clients how their feedback drives action, but manual status reporting leaves gaps in your client reviews — this integration means every survey response links directly to a Zendesk ticket so your client reporting is always accurate and complete.

📊

Support operations teams

You're handling high volumes of customer feedback and support requests, but sorting responses by hand leaves backlog gaps — with this integration, every survey response automatically generates or updates tickets so your workflow handles high volume without errors.

🔄

Customer success specialists

You depend on survey feedback to guide client check-ins, but delays in ticket creation leave you unprepared for calls — this integration means every new survey response flows straight into Zendesk so your success team is always ready.

🗂️

Quality assurance leads

You need a complete audit trail of customer happiness linked to support tickets, but manual logging creates missing records — this integration means every survey response and support interaction connects seamlessly into a reliable, complete history.

Try This Integration – No Code Needed

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Why choose Integrately to automate Delighted + Zendesk

Build and manage your Delighted + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect Delighted + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

20M+ Ready Automations

Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.

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24x5 Live Chat Support

Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

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SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.

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Frequently Asked Questions

How do I connect Delighted to Zendesk?

You can connect Delighted to Zendesk instantly in 1 click using ready-made flows or ask Integrately AI to build your automation. It also connects with Slack, HubSpot, Salesforce, and 1,500+ other apps.

Can I automatically create Zendesk tickets from new Delighted survey responses?

Can I connect Delighted, Zendesk, and Slack?

What is a good Zapier alternative for Delighted and Zendesk?

How do survey responses trigger Zendesk updates?

How are Zendesk user records updated with Delighted data?

Can I automate Delighted and Zendesk without coding?

Is the Delighted and Zendesk integration free?

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You Can Also Connect Delighted or Zendesk With 1500+ Other Apps

Popular Delighted Integrations

Connect Delighted to email, CRM, and analytics platforms to measure happiness and track customer sentiment.

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Delighted Integrations

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Popular Zendesk Integrations

Sync Zendesk with messaging, project management, and reporting tools to streamline support operations.

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Zendesk Integrations

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Delighted + Zendesk Integration

Integrate Delighted to Zendesk in one click, or tell Integrately AI how you want each survey response handled. Capture customer feedback, create tickets, alert your support team, and trigger follow-ups automatically.

Trusted by experts at...

Ready Workflows for Delighted + Zendesk Integration

Capture survey feedback, create support tickets, update user records, alert your team, and trigger follow-ups, all in just one click.

Create Zendesk ticket for new Delighted response

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Zendesk flow

Send feedback data straight to your CRM, log support tasks in your tracker, and alert your support channel instantly. Pick a combination and activate it in one click.

Supported triggers and actions for Delighted and Zendesk

Mix and match to build the exact automation you need

What can you automate with Delighted + Zendesk?

Streamline your customer experience workflows by connecting Delighted survey events directly to Zendesk support operations.

Who is Delighted + Zendesk integration for?

Connecting Delighted and Zendesk helps customer support and success teams eliminate manual data entry, ensuring every piece of feedback immediately creates actionable support records.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Delighted + Zendesk

Build and manage your Delighted + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Related Posts

How to easily connect Zendesk with your apps: 19 must-have Zendesk integrations

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Delighted or Zendesk With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

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Delighted + Zendesk Integration

Integrate Delighted to Zendesk in one click, or tell Integrately AI how you want each survey response handled. Capture customer feedback, create tickets, alert your support team, and trigger follow-ups automatically.

Trusted by experts at...

Ready Workflows for Delighted + Zendesk Integration

Capture survey feedback, create support tickets, update user records, alert your team, and trigger follow-ups, all in just one click.

Create Zendesk ticket for new Delighted response

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Zendesk flow

Send feedback data straight to your CRM, log support tasks in your tracker, and alert your support channel instantly. Pick a combination and activate it in one click.

Supported triggers and actions for Delighted and Zendesk

Mix and match to build the exact automation you need

What can you automate with Delighted + Zendesk?

Streamline your customer experience workflows by connecting Delighted survey events directly to Zendesk support operations.

Who is Delighted + Zendesk integration for?

Connecting Delighted and Zendesk helps customer support and success teams eliminate manual data entry, ensuring every piece of feedback immediately creates actionable support records.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Delighted + Zendesk

Build and manage your Delighted + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Related Posts

How to easily connect Zendesk with your apps: 19 must-have Zendesk integrations

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Delighted or Zendesk With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
With A Single Click