Share updated Freshworks CRM (Freshsales Suite) deal via Dialpad message
Freshworks CRM (Freshsales Suite) + Dialpad Integration
Freshworks CRM (Freshsales Suite) + Dialpad Integration
Integrate Dialpad to Freshworks CRM (Freshsales Suite) in one click, or tell Integrately AI how you want each contact handled. Log communication channels, create and update contacts, add deals, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Freshworks CRM (Freshsales Suite)- Contact is updated in Freshworks CRM (Freshsales Suite)
- Deal is updated in Freshworks CRM (Freshsales Suite)
- Deal is created in Freshworks CRM (Freshsales Suite)
- Task is created in Freshworks CRM (Freshsales Suite)
- Account is created in Freshworks CRM (Freshsales Suite)
- Account is updated in Freshworks CRM (Freshsales Suite)
SMS is sent in Dialpad Instant- Call state is updated in Dialpad Instant
2.
- Search contact in Freshworks CRM (Freshsales Suite)
- Create product in Freshworks CRM (Freshsales Suite)
- Create contact in Freshworks CRM (Freshsales Suite)
- Search contact by email in Freshworks CRM (Freshsales Suite)
- Update contact in Freshworks CRM (Freshsales Suite)
- Search contact by phone number in Freshworks CRM (Freshsales Suite)
- Get contact by id in Freshworks CRM (Freshsales Suite)
- Add note to a contact in Freshworks CRM (Freshsales Suite)
- Create task for contact in Freshworks CRM (Freshsales Suite)
- Delete contact in Freshworks CRM (Freshsales Suite)
- Create deal in Freshworks CRM (Freshsales Suite)
- Get deal by id in Freshworks CRM (Freshsales Suite)
- Search deal by name in Freshworks CRM (Freshsales Suite)
- Create task for deal in Freshworks CRM (Freshsales Suite)
- Add note to a deal in Freshworks CRM (Freshsales Suite)
- Update deal in Freshworks CRM (Freshsales Suite)
- Create or Update contact in Freshworks CRM (Freshsales Suite)
- Create account in Freshworks CRM (Freshsales Suite)
- Create task for an account in Freshworks CRM (Freshsales Suite)
- Get account by id in Freshworks CRM (Freshsales Suite)
- Search account by name in Freshworks CRM (Freshsales Suite)
- Add note to an account in Freshworks CRM (Freshsales Suite)
- Mark task as completed in Freshworks CRM (Freshsales Suite)
- Get task by id in Freshworks CRM (Freshsales Suite)
- Send SMS in Dialpad
- Send SMS to channel in Dialpad
- Create contact in Dialpad
- Create call in Dialpad
Trusted by experts at...
Ready Workflows for Dialpad + Freshworks CRM (Freshsales Suite) Integration
Capture communication details, organise contacts, keep deals updated, alert your team, and send follow-ups, all in just one click.
Most popular automations
Send Dialpad message for new Freshworks CRM (Freshsales Suite) contact
Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through Dialpad letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.
Furthermore, with this Freshworks CRM (Freshsales Suite) - Dialpad integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.
Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See moreFurthermore, with this Freshworks CRM (Freshsales Suite) - Dialpad integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.
Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
Send Dialpad message for new Freshworks CRM (Freshsales Suite) task
With this Freshworks CRM (Freshsales Suite) - Dialpad integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via Dialpad. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.
Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
See morePlus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
Send Dialpad message for new Freshworks CRM (Freshsales Suite) deal
Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending Dialpad message ensures that everyone knows about the new deal and can provide input on the best way to move forward.
This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - Dialpad integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
See moreThis not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - Dialpad integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
Send Dialpad message for new Freshworks CRM (Freshsales Suite) account
Freshworks CRM (Freshsales Suite) + Dialpad Integration
When Account is created in Freshworks CRM (Freshsales Suite) > Send SMS in Dialpad
When Account is created in Freshworks CRM (Freshsales Suite) then Send SMS in Dialpad
When Deal is created in Freshworks CRM (Freshsales Suite) > Send SMS in Dialpad
When Deal is created in Freshworks CRM (Freshsales Suite) then Send SMS in Dialpad
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Dialpad + Freshworks CRM (Freshsales Suite) flow
Sync communications and customer records with your favorite messaging, scheduling, and spreadsheet tools to keep your entire team aligned. Pick a combination and activate it in one click.
+
Slack (6)
Slack (6) +
Calendly (4)
Calendly (4) +
Gmail (4)
Gmail (4) +
Hubspot (4)
Hubspot (4) +
Google Sheets (4)
Google Sheets (4) +
Zoom (4)
Zoom (4) D
F
S
Create a Freshworks CRM (Freshsales Suite) contact from every Dialpad SMS, and notify your sales channel in Slack
New Dialpad messages immediately create a contact in Freshworks CRM (Freshsales Suite) and post an alert in Slack so your team never misses a lead.
F
D
S
When a Freshworks CRM (Freshsales Suite) deal is created, send a confirmation SMS in Dialpad and post an update in Slack
New deals in Freshworks CRM (Freshsales Suite) trigger a welcome SMS in Dialpad and notify your revenue channel on Slack automatically.
F
S
When a Freshworks CRM (Freshsales Suite) contact is updated, add a note to the contact and notify your support channel in Slack
Updated Freshworks CRM (Freshsales Suite) contacts record a note and trigger an instant notification in Slack for your support team.
D
F
S
Create a Freshworks CRM (Freshsales Suite) task for every updated call state in Dialpad, and notify your team in Slack
Dialpad call updates create a corresponding follow-up task in Freshworks CRM (Freshsales Suite) and alert your team in Slack.
F
D
S
If a Freshworks CRM (Freshsales Suite) deal is updated to won, send an SMS in Dialpad and alert your executive channel in Slack
Won deals in Freshworks CRM (Freshsales Suite) trigger a congratulatory SMS via Dialpad and a high-priority notification in Slack.
F
S
Use Claude to summarise every new Freshworks CRM (Freshsales Suite) contact, log a note, and notify your team in Slack
Claude analyses new Freshworks CRM (Freshsales Suite) contacts, logs an AI summary note, and posts the brief in Slack.
Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Dialpad
Mix and match to build the exact automation you need
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it → Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it → Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it → Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it → Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it → Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it → Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it → What can you automate with Dialpad + Freshworks CRM (Freshsales Suite)?
Streamline your customer communications and CRM data management with ready-made workflows designed for modern sales teams.
📞
Log every Dialpad communication in Freshworks CRM automatically
Capture call states and SMS messages directly as structured contacts and notes inside Freshworks CRM (Freshsales Suite). Ensure your entire team views unified interaction histories without manual logging.
📋
Capture every submitted field from customer interactions
Map complete message bodies, sender phone numbers, and call metadata into your CRM fields instead of losing details in separate telecom apps. Your database becomes a reliable source for review.
🔔
Alert your team instantly when interactions occur
Notify sales reps and support channels the moment a contact is created or a deal stage changes in Freshworks CRM (Freshsales Suite). Keep response times fast across your entire organisation.
🔀
Route records based on submitted deal properties
Trigger different follow-up actions depending on whether a deal is won, lost, or pending. Direct high-value accounts to senior reps while standard enquiries route automatically.
🔄
Keep your CRM pipeline fully up to date
Synchronise deal updates, task creation, and contact modifications across systems in real time. Eliminate conflicting records between your phone system and CRM database.
🔍
Search and update existing contacts without duplicates
Check existing records by email or phone number before creating new database entries. Prevent fragmented customer profiles and keep your CRM clean.
📊
Handle later status changes like deal wins and task completions
Automatically mark tasks as completed, add completion notes, and update deal statuses when customer milestones are reached. Maintain accurate pipeline visibility.
⚡
Extend your workflow to messaging and spreadsheet tools
Connect your Dialpad and Freshworks CRM (Freshsales Suite) flow to Slack, Google Sheets, or Gmail to automate multi-step operations across your entire business stack.
And much more...
Who is Dialpad + Freshworks CRM (Freshsales Suite) integration for?
Revenue, sales, and support teams rely on this integration to eliminate manual data entry, keep pipeline records synchronised, and accelerate response times across every customer touchpoint.
Performance marketers and analysts
Sales managers and team leads
Account managers and client success
High-volume sales development reps
Pipeline handoff coordinators
Operations and compliance leads
📈
Performance marketers and analysts
You're reviewing communication metrics and deal velocity reports, but your CRM records only update when someone manually exports call logs, so the pipeline totals you're optimising against are always a few hours behind — with this integration, every new SMS and call state lands in your system instantly and your data stays current.
⚡
Sales managers and team leads
You need to act fast on inbound prospect engagement, and you find out about closed deals or missed calls too late in the day — automating both apps means every customer interaction updates your CRM pipeline immediately so your reps can respond without delay.
🤝
Account managers and client success
You answer to key accounts and stakeholders who expect immediate status updates after every check-in call, but manual note-taking causes communication gaps — connecting these apps means every conversation automatically populates your CRM records so clients always see accurate progress.
📞
High-volume sales development reps
The daily volume of outbound calls and text messages is too high for anyone to keep up by hand, leading to unrecorded prospect notes — automating both apps means every Dialpad communication logs straight into Freshworks CRM (Freshsales Suite) without manual copy-pasting.
🔄
Pipeline handoff coordinators
You own the closing stage and depend on someone upstream to hand over qualified prospect data from initial phone logs before you can begin outreach — this integration means every contact and task creates automatically the moment an interaction occurs.
🛡️
Operations and compliance leads
You need a reliable, unbroken audit history of customer communications, but manual entry keeps leaving noticeable gaps in your database — automating both apps means every touchpoint is recorded accurately and your audit trails remain complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Dialpad
Build and manage your Freshworks CRM (Freshsales Suite) + Dialpad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Dialpad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Freshworks CRM (Freshsales Suite) + Dialpad Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Freshworks CRM (Freshsales Suite) + Dialpad Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Dialpad to Freshworks CRM (Freshsales Suite)?
You can connect Dialpad to Freshworks CRM (Freshsales Suite) instantly using 1-click ready workflows or ask Integrately AI to build your automation. It takes seconds to link your accounts and sync your communications with Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create Freshworks CRM contacts from Dialpad SMS messages?
Can I connect Dialpad, Freshworks CRM (Freshsales Suite), and Slack?
What is a good Zapier alternative for Dialpad and Freshworks CRM (Freshsales Suite)?
How are call states handled between Dialpad and Freshworks CRM?
Can I sync Freshworks CRM contacts with Dialpad SMS updates?
Do I need coding skills to automate Dialpad and Freshworks CRM (Freshsales Suite)?
Is the Dialpad and Freshworks CRM (Freshsales Suite) integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Dialpad or Freshworks CRM (Freshsales Suite) With 1500+ Other Apps
Popular Dialpad Integrations
Connect Dialpad with communication, messaging, and support tools to manage your voice channels and messaging workflows.
See All
Dialpad Integrations
Dialpad Integrations
No popular apps found
Popular Freshworks CRM (Freshsales Suite) Integrations
Sync Freshworks CRM (Freshsales Suite) with marketing, billing, and productivity tools to keep customer pipelines working across your stack.
See All
Freshworks CRM (Freshsales Suite) Integrations
Freshworks CRM (Freshsales Suite) Integrations
No popular apps found
