Integrate Dialpad to Guru in one click, or tell Integrately AI how you want each message handled. Capture communications, create knowledge cards, search your repository, and update your team automatically.
message can be a great way to keep organized and on top of your tasks, but it can also be difficult to keep track of all the messages you receive. Also what do you do when you receive a message that requires a card to be created?
Simple. Use this Dialpad and Guru automation to create a card in Guru for the task so that it is easily trackable and doesn't get lost in your inbox. Set up this process so that you can start getting organized with your tasks today.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Dialpad + Guru flow
Extend your communication workflows by syncing records across your CRM, helpdesk, and team chat tools. Pick a combination and activate it in one click.
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Salesforce (5)
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Zendesk (4)
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Slack (4)
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Google Workspace (4)
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Jira Software Cloud (4)
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Confluence (4)
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Create a Guru card for every SMS sent in Dialpad, and log the contact in Salesforce
Sent messages in Dialpad instantly generate a Guru knowledge card and update Salesforce, eliminating manual data entry.
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Search a Guru card when a Dialpad call state updates, and update the Salesforce lead
Call updates in Dialpad trigger a Guru knowledge search and update your Salesforce lead records automatically.
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When a card is created in Guru, send a Dialpad SMS and log a task in Salesforce
New Guru knowledge cards automatically trigger a Dialpad SMS message and record a task in Salesforce.
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If a Dialpad SMS is sent, create a Guru card and open a Salesforce case
Every Dialpad text message creates a knowledge card in Guru and opens a support case in Salesforce.
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Use Claude to summarise Dialpad SMS messages, create a Guru card, and update Salesforce
Claude summarises Dialpad SMS messages before creating a Guru card and updating your Salesforce records.
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Create a Guru card for every Dialpad SMS and open a Zendesk ticket
Dialpad messages instantly generate Guru knowledge cards and open Zendesk support tickets for tracking.
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When a Guru card is updated, search Dialpad for contacts and add a comment in Zendesk
Updated Guru knowledge triggers a Dialpad contact check and adds an explanatory comment in Zendesk.
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When a Dialpad call state updates, search Guru cards and update the Zendesk ticket
Call updates in Dialpad query Guru for answers and update the active Zendesk support ticket.
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Use ChatGPT to analyse Dialpad SMS inquiries, archive outdated Guru cards, and update Zendesk
ChatGPT analyses incoming Dialpad texts, archives old Guru knowledge, and updates Zendesk tickets.
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Create a Guru card for every Dialpad SMS, and notify your team on Slack
New Dialpad text messages instantly create Guru knowledge cards and post an alert in Slack.
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When a Guru card is verified, send a Dialpad channel SMS and announce it in Slack
Verified Guru knowledge triggers a Dialpad channel text and announces the update in Slack.
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When Dialpad call states update, search Guru cards and post the notes in Slack
Call updates in Dialpad search Guru documentation and post call briefing notes in Slack.
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Use Gemini to summarise Dialpad SMS inquiries, create a Guru card, and alert Slack
Gemini summarises Dialpad text messages, creates a Guru card, and alerts your team in Slack.
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Create a Guru card from every Dialpad SMS, and log the details in Google Sheets
Dialpad text messages automatically generate Guru knowledge cards and add a row to Google Sheets.
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When a Guru card is created, send a Dialpad SMS and add a spreadsheet row in Google Sheets
New Guru cards trigger a Dialpad SMS message and log an entry in Google Sheets for tracking.
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When Dialpad call states update, search Guru cards and log the event in Google Sheets
Call updates in Dialpad search Guru documentation and record event metrics in Google Sheets.
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Use Perplexity to research Dialpad SMS queries, create a Guru card, and log in Google Sheets
Perplexity researches Dialpad text inquiries before generating a Guru card and logging data in Google Sheets.
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Create a Guru card for every Dialpad SMS, and open an issue in Jira Software Cloud
Dialpad text messages automatically generate Guru knowledge cards and open Jira engineering issues.
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When a Guru card is updated, search Dialpad contacts and update the Jira issue
Guru documentation updates trigger a Dialpad contact check and update related Jira software issues.
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When Dialpad call states update, search Guru cards and add a comment in Jira Software Cloud
Call updates in Dialpad search Guru documentation and add context comments to Jira software issues.
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Use Claude to analyse Dialpad SMS feedback, create a Guru card, and open a Jira issue
Claude analyses Dialpad text feedback, creates a Guru knowledge card, and opens a Jira issue.
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Create a Guru card for every Dialpad SMS, and add a page in Confluence
Dialpad text messages automatically generate Guru knowledge cards and publish a page in Confluence.
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When a Guru card is verified, send a Dialpad SMS and update a Confluence page
Verified Guru knowledge triggers a Dialpad SMS message and updates the matching Confluence page.
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When Dialpad call states update, search Guru cards and comment on a Confluence page
Call updates in Dialpad search Guru documentation and add a comment to a Confluence page.
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Use ChatGPT to summarise Dialpad SMS notes, create a Guru card, and publish a Confluence page
ChatGPT summarises Dialpad text notes, creates a Guru card, and publishes a Confluence page.
Supported triggers and actions for Dialpad and Guru
Mix and match to build the exact automation you need
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
Instantly turn every inbound SMS sent in Dialpad into a structured knowledge card in Guru, eliminating manual copy-pasting.
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Capture every message field and detail
Map complete text message contents, sender details, and timestamps into separate fields rather than relying on brief summaries.
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Alert team members on call updates
Notify the right people immediately whenever a call state is updated in Dialpad or a new knowledge card is verified in Guru.
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Route communications based on content
Perform different actions depending on specific keywords submitted in your Dialpad SMS messages or updated Guru card tags.
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Keep knowledge repositories up to date
Automatically update or archive Guru cards whenever communication states change or support conversations conclude.
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Search records instead of creating duplicates
Search existing Guru cards before creating new ones to maintain a clean, duplicate-free knowledge base.
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Manage later status changes seamlessly
Handle card archival, verification changes, and follow-up tasks automatically as your support interactions progress.
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Extend workflows to your favorite CRM
Connect your core Dialpad and Guru flow to Salesforce, Zendesk, Slack, or Google Sheets for comprehensive operations.
And much more...
Who is Dialpad + Guru integration for?
Communication and knowledge management teams use this integration to keep customer messaging in sync with internal documentation without manual data entry.
Operations managers
Customer support teams
Account managers
Sales representatives
Project coordinators
Compliance officers
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Operations managers
You're monitoring call metrics and communication logs but your knowledge base only updates when someone manually exports records, so the metrics you're reporting against are always a few hours behind — with this integration, every message lands in your system instantly and your data stays current.
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Customer support teams
You're handling inbound customer inquiries on phone and text while frantically searching separate knowledge apps for answers, so response times slip when information is scattered — this integration means every interaction instantly connects your communications to the right knowledge cards.
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Account managers
You're answering client questions about project updates and policy details while digging through unorganised chat histories, so clients wait too long for accurate answers — automating both apps means your team accesses verified knowledge cards the moment a client message arrives.
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Sales representatives
You're juggling high volumes of prospect calls and SMS follow-ups while trying to document every conversation by hand, so follow-up tasks get missed in the rush — connecting these apps means every call state update automatically triggers your documentation workflow.
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Project coordinators
You depend on upstream team members to hand over call notes and reference materials before you can create tasks, so projects stall while waiting for manual updates — this integration means every communication log immediately triggers your downstream task creation.
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Compliance officers
You need a reliable audit history of all customer communications and internal documentation updates, but manual record-keeping leaves frustrating gaps in your logs — automating both apps means every message and card creation is permanently recorded without missing a step.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Dialpad + Guru
Build and manage your Dialpad + Guru automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Dialpad + Guru with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Dialpad to Guru in 1 click using Integrately, along with popular apps like Salesforce, Zendesk, and Slack. Simply choose a ready automation template or use Integrately AI to set up your workflow instantly.
Can I automatically create Guru cards from Dialpad SMS messages?
Yes, you can automatically create a Guru card whenever an SMS is sent in Dialpad. Start with a ready automation in 1 click or use Integrately AI to customise your workflow.
Can I connect Dialpad, Guru, and Slack?
You can easily connect Dialpad, Guru, and Slack in a multi-step automation. Trigger actions across all three apps, along with Salesforce, Zendesk, and 1,500+ other apps.
What is a good Zapier alternative for Dialpad and Guru?
Integrately is a top-rated alternative for connecting Dialpad and Guru, offering 1-click ready workflows, AI-assisted setup, 24/5 live chat support, and 3x to 10x lower cost.
How does Dialpad data trigger automation in Guru?
Dialpad triggers like sent SMS messages or call state updates can automatically create or search cards in Guru. There's a ready template — start from the Dialpad and Guru integration.
Can Guru updates trigger actions in Dialpad?
Yes, card creation or verification events in Guru can trigger SMS messages in Dialpad. You can use a ready automation or build custom sequences on Integrately.
Do I need coding skills to automate Dialpad and Guru?
No coding skills are required to connect Dialpad and Guru. You can use ready templates or describe your workflow to Integrately AI for instant setup.
Is the Dialpad and Guru integration free?
The Dialpad and Guru integration is available on the Integrately free forever plan. You can start building automations instantly with our free plan.
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